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“Excellent” 5 of 5 stars
Review of Premier Inn Port Talbot

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Premier Inn Port Talbot
3.0 of 5 Hotel   |   Baglan Road, Baglan, Port Talbot SA12 8ES, Wales   |  
Hotel amenities
Ranked #1 of 1 Hotels in Baglan
Certificate of Excellence 2014
Worcester
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
69 helpful votes 69 helpful votes
“Excellent”
5 of 5 stars Reviewed May 19, 2013

First stay at a Premier Inn and certainly won't be our last. The staff were so welcoming and helpful on our arrival and the rooms were lovely and comfortable with all you could need. The breakfast at the Beefeater accross the road was really good value and all you could wish for. Thank you for a lovely stay.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth F, Manager at Premier Inn Port Talbot, responded to this review, May 21, 2013
We are so gald that you enjoyed your first stay at Premier Inn. We are really grateful for your positive feedback and taking the time to write your review. We hope that you will continue to use Premier Inn and hopefully welcome you back some time in the future
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168 reviews from our community

Traveler rating
    67
    62
    28
    9
    2
See reviews for
60
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
MILTON KEYNES
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed May 8, 2013

A great hotel with staff that are very friendly and made my stay a very pleasant one.The rooms were clean with tea/coffee facilities.Choice of pillows, and a comfy bed.
Beefeater is attached with great food and service. The location is very good just off M4 and easy to find.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth F, Manager at Premier Inn Port Talbot, responded to this review, May 12, 2013
Thank you for your lovely feedback, we are very pleased to see you enjoyed your recent stay with us here at the Premier Inn Port Talbot. We appreciate your feedback and positive comments on our customer service, and the products and services available, we hope to welcome you back in the near future.
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Coventry, United Kingdom
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed May 7, 2013

Clean, comfortable, great staff and well priced as you would expect from a Premier Inn!
However avoid the breakfast deal in the on site Beef Eater at all costs!
Inattentive staff, very poor breakfast buffet that once used is not replenished, service incredibly slow and no one gives a care for you! The Premier breakfast isn't cheap at £8 but usually represents value for money, but not at this site.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with premierinn.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth F, Manager at Premier Inn Port Talbot, responded to this review, May 21, 2013
Thank you for taking the time to wqrite this review. We are very pleased to hear that you enjoyed your stay with us at Port Talbot and hope to welcome you back soon. We are sorry that our breakfast was not up to the usual standard and please be assured we have passed your feedback onto the Restaurant Management team.
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Llanelli, United Kingdom
1 review
5 of 5 stars Reviewed May 1, 2013

Very pleased with recent 1 night stay to attend a family party. The price was very reasonable, staff were all friendly and helpful and the room was clean and comfortable. A very enjoyable 'all you can eat' breakfast at the Beefeater next door was also great value at £16.50 for 4 people (2 adults and 2 children).

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with premierinn.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth F, Manager at Premier Inn Port Talbot, responded to this review, May 4, 2013
Thank you for your lovely feedback. We are glad you enjoyed your recent stay with us and that staying with us helped you towards enjoying your family celebrations.
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Swansea, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2013

A warm welcome from the staff and nothing too much trouble. Always the same whereever you go with Premier Inn.

Clean and a good nights sleep.

This hotel is placed just right to explore Swansea, the Gower, the valleys and Cardiff. Staff can advise if you ask for help. They live here so they know.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth F, Manager at Premier Inn Port Talbot, responded to this review, April 26, 2013
We are very pleased you enjoyd your stay with us here, at the Premier Inn Port Talbot, and that you had a good night sleep. We hope to welcome you back in the near future, and we really appreciate your feedback
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Gravesend, England, United Kingdom
1 review
5 of 5 stars Reviewed April 1, 2013

Just had a FANTASTIC stay here Sun 24th March - Tues 26th March 2013. Wonderful staff on reception and in the restaurant. Will definately use again. Didn't have any problem with road noise at all. Very conveniently situated just off J41 of M4.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth F, Manager at Premier Inn Port Talbot, responded to this review, April 13, 2013
We are so pleased you found your stay with us fantastic. We hope to welcome you back in the near future and really appreciate your comments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 24, 2013 via mobile

Stayed here on business last week for 3 nights. Ideal location right on motorway so very accessible. Rooms are clean and tidy with all the basics you'd expect from a premier inn.

Special mention for the staff who are always super cheery and very helpful.

Couple of traveller tips:

Firstly the traffic onto the first roundabout at the exit from this premier inn is pretty heavy during rush hour (am and pm) so set off 10 mins earlier to avoid getting delayed

Secondly if you can avoid getting a room on the car park side of the hotel you'll get a peaceful lye in past 0700 due to lower level rooms being right next to parking spaces - fortunately this acted as a wake up alarm for me during my stay so I mustn't complain lol but if you are wanting a little longer in your bed in the morning this will certainly wake you up so be advised

All in all a very good premier inn which is made better by the terrific staff

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruth F, Manager at Premier Inn Port Talbot, responded to this review, April 13, 2013
We apprectiate your feedback and are glad you found your stay with us enjoyable. We hope to welcome you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Port Talbot

Address: Baglan Road, Baglan, Port Talbot SA12 8ES, Wales
Location: United Kingdom > Wales > Southern Wales > Neath Port Talbot > Port Talbot > Baglan
Amenities:
Bar / Lounge Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Baglan
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Port Talbot 3*
Number of rooms: 42
Official Description (provided by the hotel):
Conveniently positioned within easy reach of the M4. For shops and local amenities Port Talbot town centre and train station are only 1.5 miles away. Local attractions include Aberavon beach, Swansea Bay and Gower Peninsula. Our Port Talbot Premier Inn has everything you'd expect, en suite bathrooms and incredibly comfy beds in every room. ... more   less 
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Also Known As:
Premier Inn Port Talbot Baglan, Neath Port Talbot, Wales

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