We had a completely different experience than anticipated after reading the reviews. We booked the all day trip the following morning with the help of our hotel. The next morning an hour before pickup we received a call saying that the trip had been canceled. We were given the choice to do the half day trip that afternoon instead. Given the amount of time we had available on the island we accepted. This trip was cancelled also as we got close to pick up that day but we could take the half day trip the following morning. Fine. This also got cancelled and we were moved to the afternoon trip again only to be eventually told after three days of trying we could not go! We wasted precious amount of our vacation waiting and hoping to go. My advice, when your ranked number one you have nothing to gain. Go with the groups who are striving to be number one. These guys suck!
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