I was expecting a great hotel here, but was overall a little disappointed with it.
The hotel needs some major sprucing up in the hallways and public areas. To their credit, right now they are in the midst of a renovation. But you will have to put up with some construction crews for a few months while it is being completed.
In the meantime, a number of restaurants are not open, and it gets difficult to find a restaurant for dinner. Iries Carribean restaurant is open, and though it is a bit pricey, it is a wonderful experience, very good food and great service. Most other restaurants are not open or limited in schedule.
There is a breakfast buffet at the Westin until 11:30 AM and it is worth it as well. The rooms at the Sheraton are nice, but the rest of the hotel is in need of repairs, painting, etc. Though you pay a little less staying here than at the Westin, I would say at least right now it is probably worth the extra money to stay at the Westin part of the resort. Also September is a slow period, many of the shops in the Port Lucaya Marketplace are closed for the slow season, and the casino is really only busy during the evening. Only a few tables are operating then.
The beach is the best thing about this resort, beautiful white sand and everything on the beach is clean and well manicured.
Just bring the sunblock, you will get burned without it!!
Still a very relaxing vacation, I would consider coming back in the regular season.
The service was excellent in the restaurants, and the staff very friendly throughout the resort.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Outdoor / Adventure, Shopping, Golf