We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Viva Wyndham Fortuna Beach: Traveler Reviews

3.0 of 5
Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island
Hotel website
Hotel deals
Hotel amenities
Viva Wyndham Fortuna Beach
Ranked #7 of 17 hotels in Freeport
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

2,336 reviews from our community

Traveler rating
    385
    750
    527
    333
    341
See reviews for
Families
491
 
Couples
867
 
Solo
37
 
Business
17
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
“A Good Try, But Needs Help”
2 of 5 stars Reviewed February 19, 2013

I just returned from a five night stay at the Viva Wyndham Fortuna Beach resort in the Bahamas. As a family who travels extensively and in fact, have been to quite a few three-star all-inclusive resorts, this sadly did not live up to even our expectations.

First, I think it is misleading to think of this as a Wyndham property. It is clearly a local property that Wyndham purchased but they brand name does not help strengthen its offerings. It is tiny! Although there are a lot of rooms and it initially appears spacious, there are only a few people there and we knew everybody within the first day of being on the resort. There is also only one dining room, one main bar, one pool bar/pool buffet and two (need reservation) restaurants. That is slim pickings for food and drink. The food is bland and lacks variety. We saw the same food out there everyday and it was very unappetizing. We only went to the Cafe Viva, the Italian restaurant, which was better than the dining hall. The buffet of food at the pool is even less appetizing and tasty. They offer the same things everyday: hamburgers, hot dogs, nachos (with a cheese sauce), chicken nuggets (seriously dry and gross!), french fries and pizza slices. In theory, this sounds great as snack food, but in reality, it really was sub-par.

Rooms: We stayed in a Vista room, recently renovated, but even that seems to be incomplete. The bathroom had missing tiles, uneven ledges and plumbing that clearly needs to be updated. Not enough to complain about on its own, but when you factor that in with the fact that we were cooped up in the room for extended periods of time due to the weather, it was noticed. If you stay in the A wing and have an ocean front view, you will likely hear the DJ and loud music kick up from 11-1 am, after the nightly shows. It didn't bother us but you could hear everything.

February: If you are considering traveling this month, do not travel in February. Of our five nights there, we lost three days to cold weather and rain. Even when it was sunny, it was not warm. The pool is unheated and COLD and the ocean is cold as well. Our one-year-old could not go into the water at all which seriously dampened our experience.

For Parents:
- Milk: Ask any of the waiters or waitresses in the dining hall to fill up your baby bottles with milk and they will be able to help. We didn't have any problems with this.
- Water: The resort gives you one bottle of water when you check in and then you have to get it filled in either the bar or the dining hall.
- Bathrooms: Our bathroom only had a standing shower, no tub. This is a pain in the butt when you have a one year old who needs a shower. Might have to ask if there are other room types with tubs.
- Food: There really is a lack of variety of food, but the basics for kids (cereal, pizza, sandwiches) are available.

Stayed February 2013, traveled with family
Was this review helpful? Yes 2
Ask toddlermom1 about Viva Wyndham Fortuna Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review
March 18, 2013
Dear Guest

We would like to start with a thank you, for visiting Viva Wyndham Fortuna Beach resort as your vacation destination for you and your family.

We apologize for not meeting up with your standards and expectations. However, concerning our food and beverage departments, each guest is unique and has different expectations. Our cuisine offers a great variety of options every day in meats, pasta, fish, salads, desserts and appetizers not to mention that we always have a Supervisor and Main Chef in area to elevate any concerned as may arise to assist any guests and special needs. Although we truly regret you could not find something of your preference

Also, we apologize if you encounter any situation with your room and our Room services, yet as well we regret not having the opportunity to meet you and take care of your needs as unique and making sure you have a great experience here with us.

Although we cannot change what has happened in the past, we will utilize your comments for improvement in the future.

On behalf of the staff and management here at Viva Wyndham Fortuna Beach, we would like to apologize once more for the uncomfortable experience you encountered with us, yet we would like to thank you for your hospitality and honest review.


Kindest Regards,



General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reno, Nevada, United States
1 review
5 helpful votes 5 helpful votes
“TERRIBLE,GROSS,RUDE,NOT WORTH YOUR TIME OR MONEY!!!!!!!”
1 of 5 stars Reviewed February 18, 2013

We travel alot.We've car camped,stayed at Hostels,5 star resorts,and everything in between. We are NOT overly picky or critical but this place does not deserve a 3 star rating.The check in staff was rude, unfriendly and not helpful and the lobby was full of people who did not look like they were very happy. Now to the room....They put us in a room over looking the trapize and very close to the main bar/night club.The linens were stained/dirty, the mattresses were VERY used and old and uncomfortable, the closet didn't have both doors, only one, and the one it had was broken off it's runner so you couldn't even hang up your clothes, the floors were dirty, the furnature was very beat up, the mini fridge was rusty and dirty and the door wouldn't stay shut at all.They give you one bottle of water with a note to go to the bar to refill it if you want more frest water, the curtains were falling off. The bathroom was bad, bad...There was mold, the sink basin had cigarette burn marks on it, the sink itself was all cracked, there was no toilet paper roll holder, so the TP was just sitting on the counter, there was urine all over the toilet from top to bottom, just gross! And this was just getting in the room, so we called the front desk to tell them what we found and ask for another room and got put on hold and instantly transfered to a voice mail(never got a call back or anyone to check on the room).So my husband went down to the desk to ask for another room only to get the "we don't have any availble" speech, but check with us maybe tomorrow. So we had no choice but to stay in that room. So right outside the balcony was the trapize, pool and very loud speakers with music and constant entertainment people trying to get people to do activities. VERY noisey day and night. So we threw on our suit's and decided to get a snack and drink and go to the beach where we were instantly accosted by people wanting to braid hair, buy this and that, go on a paid boat ride.This is just not relaxing to us at all. So nite came and we went to sleep only to be awaoken by this glass door and walls ratteling from the booming loud music at the club. By the third nite we demanded a different room that was more quite, and it was, but when we got to it, it hadn't been cleaned from the previous people's stay, but once it was cleaned and we could re unpack, we finally got the peace and quiet we had wanted in the first place. The food, when available, was, at best, ettable, very cheap ingredients The high lite to our whole trip was that my husband got a rental car and we were able to leave the resort. I know this is all very negative but it's true. On the positive, the beach was very pretty and the water was warm, some of the bar tenders were very nice and had great personallities and the coffee bar in the mornings was worth waiting untill 8:30am to get a cappachino. We are in our early forties but not big partiers, but not old fuddy duds either, but what we really wanted was to just relax and get some sun.

Room Tip: If you want to sleep in peace, request a room away from the night club, or you will be woke up EVERY...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
Ask Michelle A about Viva Wyndham Fortuna Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, Guest Relations Manager at Viva Wyndham Fortuna Beach, responded to this review
March 18, 2013
Dear Guest

We would like to start with a thank you, for visiting Viva Wyndham Fortuna Beach resort as your vacation destination.

First of all we would like to apologize for not meeting up to your standards and expectations. However, concerning our food and beverage departments, each guest is unique and has different expectations. Our cuisine offers a great variety of options every day in meats, pasta, fish, salads, desserts and appetizers. Although we truly regret you could not find something of your preference.

And we regret not having an opportunity to meet you and your husband while on property, not to mention that we have systems in place to address each concern as they arise. More importantly, we believe that our invaluable clients are deserving of a worry-free vacation.

We Apologize also the experience you both had not only at check in, with the room situation and beyond but through your stay, although we cannot change what has happened in the past, we will utilize your comments for improvement in the future.

Also, we apologize for the vendors and the way they disturbed you and your husband, however, unfortunately they are allowed up to a certain amount in distance between the shore line and the beach. We have security on call 24/7, so if there does become an issue we contact our security and they deal with the situation.

On behalf of the staff and management here at Viva Wyndham Fortuna Beach, we would like to apologize once more for the uncomfortable experience you encountered with us, yet we would like to thank you for your hospitality and honest review.

Kindest Regards,


Guest Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Freeport hotels

Dundee Bay Villas
4 of 5 stars
Show Prices ABS:HotelCheckRates-d635242?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Island Resort  by EVRentals
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1157107?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Coral Springs, Florida
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Good all-inclusive for great price..”
4 of 5 stars Reviewed February 18, 2013

I was surprised at the good value for money this hotel offers in the Bahamas. The rooms are basic but clean... the food is good though lacking in variety if compared to other all-inclusive hotels I visited. Overall the food and drinks are free if considered the all-inclusive rate is lower than other hotels that doesn't offer all-inclusive.

The day before I arrived they installed a WiFi system to cover all the rooms... Prior to this internet was only available in the common areas... THIS IS A GREAT IMPROVEMENT and elevates this hotel to position number 1 of my list of preferred places to stay while working in Grand Bahamas island!

For business travelers you have to deal with the additional distance to travel daily but its well worth it in the end.

Though this hotel isn't the most luxurious its definitively the best value for money I have found in the Bahamas this far..

Room Tip: Book on internet for best prices. The beach rooms are not much more expensive.. well worth the extr...
See more room tips
  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Paul L about Viva Wyndham Fortuna Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review
March 18, 2013
Dear Guest

We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination.
We are glad to read how you enjoyed your experience here with us not only the amenities that we provide also the services that we are implementing in all our resort we new and renew WIFI System and more activities also for guest to enjoy, and make their experience unique in Viva Wyndham Fortuna Beach.
Once again we would like to say thank you for your opinion and comments for others future guests to read about our Facilities amenities and services. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.


Kindest regards,



General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mississauga, Canada
1 review
3 helpful votes 3 helpful votes
“Overall not satisfied!!!”
2 of 5 stars Reviewed February 17, 2013

We stayed at Viva Wyndham Fortuna Beach for 6 days, Feb 11 to Feb 16, 2013. The rooms were clean and some staff where friendly. The food at the buffet was not bad but they took to long to replenished any of the food. If you wanted beer they had to go to the bar to get it. They have two La carte restaurants one was Italian and Asian. The Italian was good but the Asian one was horrible the shrimp was rotten. The beach was nice and to walk on. We made the best out of the time that we were there. I won't recommend this to anyone I know and I wouldn't recommend this to others as well. This is what you get for when your staying at a 3 star resort. You get what you paid for. I have learnt my lesson.

Room Tip: corner suites are large and sunny
See more room tips
  • Stayed February 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
Ask Teresa V about Viva Wyndham Fortuna Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review
March 15, 2013
Dear Guest

We would like to start with a thank you, for visiting Viva Wyndham Fortuna Beach resort as your vacation destination.

We apologize for not meeting up to your standards and expectations. However, concerning our food and beverage departments, each guest is unique and has different expectations. Our cuisine offers a great variety of options every day in meats, pasta, fish, salads, desserts and appetizers; and we have never received any other type of call about our Beverage either. Although we truly regret you could not find something of your preference.

We regret not having an opportunity to meet with you while you were on property, not to mention systems in place to address each concern as they arise. More importantly, we believe that our invaluable clients are deserving of a worry-free vacation.

Also, we apologize for unfortunate situation that may occurred wilts your stay in our Beach property yet we do have security on call 24/7, so if there does become an issue we contact our security and they deal with the situation.

Although we cannot change what has happened in the past, we will utilize your comments for improvement in the future; Yet we would like to mention that its has been plenty of changes since Nov. 2012 to date, starting from our Main Restaurant and they speciality nights with more variety and more update also in breakfast and Lunch menus between others.

On behalf of the staff and management here at Viva Wyndham Fortuna Beach, we would like to apologize once more for the uncomfortable experience you encountered with us, yet we would like to thank you for your hospitality and honest review.
Kindest Regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hamburg, Germany
2 reviews
2 helpful votes 2 helpful votes
“perfect location to slow down”
5 of 5 stars Reviewed February 17, 2013

after Nassau, Freeport is really the perfect location to slow down and to enjoy Bahamas. the Viva Wyndham is great pace to stay. food is ok, people are nice, beach is perfect, water activities like snorkeling possible (and inclusive). only one thing: beds are not stable enough for honey moon couples ;-)

Room Tip: if you are not happy with the room you got, ask for another one.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
Ask travel-nadja about Viva Wyndham Fortuna Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Lucayan, Bahamas
Great value on a similar hotel
Freeport, Grand Bahama Island
4 of 5 stars 933 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Freeport
Luxury
The Jewel Dunn\
The Jewel Dunn's River Beach Res... 4.5 of 5 stars 1,969 reviews
Good for business
Radisson Blu Resort, Marina & Spa St. Martin
Radisson Blu Resort, Marina & Sp... 4.5 of 5 stars 584 reviews
Luxury
Sandals Whitehouse European Village and Spa
Sandals Whitehouse European Vill... 4.5 of 5 stars 3,406 reviews
Show Prices ABS:HotelCheckRates-d1881415?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d983375?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d499965?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Freeport
Grand Lucayan, Bahamas 4.0 of 5 stars 933 reviews Pelican Bay at Lucaya 4.0 of 5 stars 536 reviews Old Bahama Bay 4.0 of 5 stars 195 reviews Sunrise Resort & Marina 4.5 of 5 stars 70 reviews
Show Prices ABS:HotelCheckRates-d269508?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d149644?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d147584?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1022779?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 17 hotels in Freeport, ranked by popularity

Been to Viva Wyndham Fortuna Beach? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Viva Wyndham Fortuna Beach

Also Known As:
Viva Wyndham Fortuna Beach Hotel Freeport
Viva Wyndham Fortuna Beach Hotel
Wyndham Hotel Freeport
Wyndham Freeport
Viva Fortuna
Viva Wyndham Fortuna
Freeport Wyndham
Viva Wyndham Fortuna Beach Resort
Club Viva Fortuna
Viva Wyndham Fortuna Beach Bahamas/Freeport, Grand Bahama Island
Address: Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island
Phone Number:
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Kids Activities Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotels in Freeport
#5 Top resorts Hotels in Freeport
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Booking.com, Travelocity, BookIt.com, Orbitz, Expedia, Hotels.com and Tingo so you can book your Viva Wyndham Fortuna Beach reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Viva Wyndham Fortuna Beach, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Viva Wyndham Fortuna Beach
Enter dates & see best prices* (from our partners)
Show Prices