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“BEST TIME EVER” 4 of 5 stars
Review of Viva Wyndham Fortuna Beach

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Viva Wyndham Fortuna Beach
3.0 of 5 Resort (All-Inclusive)   |   Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island   |  
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Ranked #9 of 18 hotels in Freeport
Whitby, Ontario, Canada
1 review
6 helpful votes 6 helpful votes
“BEST TIME EVER”
4 of 5 stars Reviewed February 5, 2013

I just had to take the time to write a review of this spectacular island. My fiance and I decided last minute to take a trip... after checking out several vacation spots we decided on Freeport, Bahamas... Let me tell you after reading some of the negative reviews I was a little worried. Upon arriving from Toronto (only a 2 and 1/2 hour flight) I was delighted. Our room at first wasn't what we had requested but they did accommodate us the next day where we stayed for 9 awesome nights. The staff the whole trip were awesome and I mean each and everyone of them.. from the wait staff, the bartenders the entertainers and all of the new friends we met down there. The food was awesome and Chef Manuel does an awesome job and he was very friendly too. Oh and by the way when we were down there we decided to get married. Reverend Reno Smith accommodated us greatly... he met with us on the Monday and did all the paper work... drove us into town to the registrar and guided us through the process, drove us back to the resort and came back the next day at noon and married us on the beach. We had two amazing witnesses that we had met down there... Tammy and Jennifer... thank you so much ladies if you are reading this... as well we had Jim and Wendy, Jack and Diane, Corinne and Todd and other fellow beach goers enjoy our ceremony. Would we return again... absolutely... To Coco, KJ, Hector all the ladies, Ritchie and all the boys.... Thank you Very Much.... Steve and Suzie

Room Tip: We stayed in A2204... King size bed.... ocean view... trapeze view... kitchenette... close to all am...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination for you and your Fiancé.
We are thrilled to read how you enjoyed your experience here with us and that you make this trip to have the greatest special time of your life, getting married with a truly Bahamian Atmosphere, not to mention also that we are glad that you have met people from all the world, and of curse we are glad to hear and see the recognition from all our Staff members from the Kitchen to the Bar crew and the whole Entertainers and their way to make you all feel welcome and accommodate you all for the greatest experience in Grand Bahama Island.
We would love to welcome again with us in our resort our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest regards,



General Manager
Viva Wyndham Fortuna Beach
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2,818 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (509)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Brantford, Canada
1 review
5 of 5 stars Reviewed February 5, 2013

I was a little worried from reading some other reviews but all worries went away as soon as I got there. Great resort. 11 of us went there and every one had a great time. The rooms are clean, the food is good and the entertainment staff is the best. Every one of them were so nice and friendly. Thanks to the whole group for making it a great vacation.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination.
We are thrilled to read how you enjoyed your experience here with us and all our staff and were pleased to read how you have enjoyed not only the food in our restaurants, also all the amenities and services, rooms between others provide for you from all our international Staff.
We would love to welcome again with us in our resort our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest regards,



General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
1 review
4 of 5 stars Reviewed February 4, 2013

We booked this resort after purchasing the ferry Groupon from Ft. Lauderdale and were not disappointed. First and foremost: Wyndham, please pay your staff more and don't work them to death! They are incredibly hard workers and do an amazing job, practically 24/7. We saw the same staff on duty full time for 2.5 days. Secondly, the entertainment was awesome. The Friday trapeze show was amazing, and the dinner that night was fantastic. Friday night bonfire is so much fun. Saturday dinner and all lunches pretty standard, not great but not terrible. Now the bad - the first room we were assigned to, the cheapest rate at $200/day for two people, was awful. Mattress was old and broken, pathetic really, and sparse furniture needs to be burned. There is no reason that in 2013 a hotel (not a motel) should have a limp flower printed blanket on the bed and nothing fluffy or inviting in a room. Seriously, a Motel 6 would have been better. We walked down the row and saw doors opened as rooms were being cleaned I got so irritated by knowing that better rooms were available and requested the upgrade. Happily, they complied at no charge (the bed was so broken), but really there is no reason these disgusting rooms should still exist. Wyndham: please upgrade all of your rooms to be at the level of A3205. That should be the bear minimum of standard for any hotel where people travel to a remote location and have no other options. Overall, a great trip. Will be booking with Viva Wyndham in the future, probably the DR next time.

Room Tip: Do not get the cheapest room.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination for a nice getaway.
First of all we would like to apologize for any inconvenience caused due you room experience, yet we are glad that the situations has been taking care of quickly, and we would like to mention that we have in progress a remodelling schedule for 2013 to make sure that each room and service are upgrade for our guests best experience with VIVA RESORTS.
We are thrilled to read how you enjoyed your experience here with us and all our staff and were pleased to read how you have enjoyed the food in all our restaurants, as well the activities and entertainment is always nice to get recognition of they great job making sure that each guest have a great experience with a truly Bahamian Atmosphere
We would love to welcome again with us in our resort our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 4, 2013

Like many of the reviewers have already mentioned, your experience here will depend on your expectations. It is not a 5-star resort, but you aren't paying that kind of money for your room either. For the price you'll pay, though, it is a great experience. Drinks are plentiful, the beach is beautiful, and there are plenty of activities to keep you busy. We were there for 2 nights and would go again.

For any divers out there, there is a dive shop that runs daily trips from the resort - a pleasant surprise for us since this isn't advertised on the website. Staff are friendly, shout out to Bernardo, Alice, and Pierre!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination.
We are happy to read how you enjoyed your experience here with us and that we have covered all your standards and expectations, also we are glad to hear that you have enjoyed the food and beverages, as well the activities and entertainment not to mention that you have the pleasure to enjoy our great beach in Grand Bahama Island.
We would love to welcome again with us in our resort. Also that there is lots more to explore on the Island with greatest spots for Diving and Snorkelling on the blue waters Bahamian beauty. And of curse our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.

Kindest regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 3, 2013

We enjoyed our week here mainly because the location and resort staff are great. Lovely expansive beach, great set of activities with very friendly and accomodating staff. The trapeze team (Lawson, Justin and Iliara) were exellent - very friendly, talented and accomodating! The shows are mainly dance based - for a good eason. The male staff are AMAZING dancers! The circus show was very artistic yet varied - we have seen likely 20 such shows are various resorts and this was the best. The food was average - lots of choice, always salad and fruit. The Italian night was great - large assortment of cheeses! Bar staff is very friendly and accomdating as well - cope well with busy evenings, always with a smile. It is great value for your dollar. The accomodations have been upgraded somewhat especially the bathrooms in the bedrooms, though are still qute basic yet comfortable and fairly large. Great large hot tub! The resort attracts a varied clientele, lots of Europeans and South Americans at this time of year, so it is enjoyable to chat with the other guests.

Room Tip: Most but not all rooms have an ocean view. There are a few rooms that face away from the center of t...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to say thank you for choosing Viva Wyndham Fortuna Beach as your vacation destination.
We are thrilled to read how you enjoyed your experience here with us, not only mentioning how much you have enjoyed your room and service, the beach and all the extension of white sand that Grand Bahamas Island offer to all guest from all over the world to explore, and of curse all the best opinion on our Food and Beverage department knowing that each guest is unique on that area and the we have cover all your standards and expectations.
Also we are glad to hear and is great to received all the appreciation for all the Staff members not only the daily nightly entertainers and they great labour on their activities also to all the staff members making sure that each and all the guest are having the most pleasure vacation experience in Viva Resorts.
We would love to welcome again with us in our resort. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest regards,



General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed February 1, 2013

We booked a day at this resort as a shore excursion while we were on a Norwegian cruise. 3 couples spent a mostly cloudy,breezy not so warm day there but we had a blast. Food was good,drinks plentiful and lots of varieties. We stayed mostly at the hot tub area due to the cool temperatures but the resort over all seemed nice. Definitely not 4 star, maybe 2.5 or 3.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest
We would like to thank you for visiting us at Viva Wyndham Fortuna Beach Resort for your Daily Excursion
We are pleased to read how much you enjoyed our Promises not only our beautiful beach and the all inclusive meals and drinks provided also due weather conditions that still have a great time here with us.
On behalf of the staff and management, we would like to thank you once more for your positive review and for your hospitality and for other future guests to read.
Kindest Regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 1, 2013 via mobile

Spent the day at the Wyndham while on a carnival cruise. Beach was beautiful, lots of debris, but big with many chairs. Pool was large, but unheated, so difficult to swim in this time of year. Food was TERRIBLE!! This was the biggest let down of the day. Overall, good for a day excursion, but would not want to spend more time than that.

  • Stayed January 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, General Manager at Viva Wyndham Fortuna Beach, responded to this review, March 15, 2013
Dear Guest

We would like to start by saying thank you for visiting Viva Wyndham Fortuna Beach Resort for your Shore Excursion Experience.

Although we would like to apologize for not meeting up to your expectations during you stay with us, yet we would like you to understand how grateful we are to read your review and that after all you all had a good time enjoying our premises and beach and amenities.

However, concerning our food and beverage departments, we receive positives comments about our meals and beverages; yet each guest is unique and has different expectations. Our cuisine offers a great variety of options every day in meats, pasta, fish, salads, desserts and appetizers. Although we truly regret you could not find something of your preference.

On behalf of the staff and management here at Viva Wyndham Fortuna Beach, we would like to apologize once more for your kind of experience you encountered with us, yet we would like to thank you for your hospitality and honest review.

Kindest Regards,


General Manager
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Viva Wyndham Fortuna Beach

Address: Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Freeport
#7 Top resorts Hotel in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Viva Wyndham Fortuna Beach 3*
Reservation Options:
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Also Known As:
Viva Wyndham Fortuna Beach Hotel Freeport
Wyndham Hotel Freeport
Wyndham Freeport
Viva Fortuna
Freeport Wyndham
Viva Wyndham Fortuna Beach Resort
Club Viva Fortuna
Viva Wyndham Fortuna Beach Bahamas/Freeport, Grand Bahama Island

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