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“Best Bang for your Buck !!!” 5 of 5 stars
Review of Viva Wyndham Fortuna Beach

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Viva Wyndham Fortuna Beach
3.0 of 5 Resort (All-Inclusive)   |   Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island   |  
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Ranked #9 of 18 hotels in Freeport
Winthrop, Massachusetts, United States
1 review
3 helpful votes 3 helpful votes
“Best Bang for your Buck !!!”
5 of 5 stars Reviewed November 10, 2012

We have been going here for the past Five years. The pictures you see about the hotel are true..Clean room, enough great food all day and the beach is perfect.Shopping, boat trips you name it you can do it here love Grand Bahamas , OH the Sun every day!!!!!!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, Guest Relations Manager at Viva Wyndham Fortuna Beach, responded to this review, December 11, 2012
Dear Guest

On behalf of Viva Wyndham Fortuna Beach Team, I would like to thank you for posting your marvelous review about your experience with us. Your comments give us the satisfaction to discover that we were able to meet your expectations and that we offered you a pleasant stay.

We sincerely hope to have the honor to be again at your service,

Warmest Regards,

Guest Service Dep
Viva Wyndham Fortuna Beach
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (507)
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English first
Nashville, Tennessee
2 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 6, 2012

My husband and I got married at this resort in October of 2011. We had such a great experience the first time we decided to return for our 1 year anniversary! My family also had such a good time they planned a trip overlapping when we would be there this year. The staff is so friendly and accommodating, especially Guillermo, the general manager of the resort!!! The food and drinks are always plentiful as they are available all day and night!!! The rooms are very clean along with the rest of the resort. I think my family and I have found a permanent vacation spot, we will absolutely be back!!!!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, Guest Relations Manager at Viva Wyndham Fortuna Beach, responded to this review, December 11, 2012
Dear Guest
We would like to thank you for visiting Viva Wyndham Fortuna Beach Resort as your vacation destination.
We are thrilled to read that you all enjoyed and decided to return to the place where that most special day happened, and how much fun you and your family had whilst celebrating your Year Anniversary.
Especially we are happy to see that you enjoyed our amenities provided for you, not only the room and their cleanness, also the food in all our restaurants, the bar and pool and of course the service provided by all our staff.
On behalf of the staff and management here, we would like to thank you once again, for not only your generous hospitality, but for your positive review also, for all our upcoming guests to read. It is always appreciated.
We would love to welcome again with us in our resort. Don’t hesitate to contact us at guestfortuna@vivaresorts.com if we can assist you with anything. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest Regards,


Guest Services
Viva Wyndham Fortuna Beach
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Northbridge, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 6, 2012

We arrived right after Hurricane Sandy. Despite all the negative reviews we decided to try it out. We were pleasantly surprised by all the negative reviews. We arrived and were greeted by friendly staff immediately We stayed in building B which I would recommend It was away from the noise. The room was very clean and everything worked properly . The ocean view was spectacular. My husband and I traveled with our twin 8 year old boys. We were all well treated by everyone there. They went over and beyond to make our vacation wonderful. Always made us feel welcome and were great with our boys. The trapeze was the highlight of the trip with our kids. Alana and the other young man(i forgot his name) were absolutely great with our boys. They taught them a new trick daily on the trapeze and were funny and very patient with our boys. The beach was amazing. Snorkling was great, they provide the gear although I did bring our own water shoes and I do suggest bringing them. You can walk for miles in either direction and we always felt safe. The food in the buffet was good and plentiful, I never did see any flies around the food all week and it was covered. As with any buffet food it does get tiresome mid week but they do theme dinners every other night. The beach fast food was good. The late night pizza was delicious. Oriental restaurant was delicious. The Italinan was good. The drinks were yummy and the size of the cups were fine. I don't know why people thought they were small. I did bring my own insulated cups which I would suggest for the beach. The entertainment was good. Again, I was very pleased with our overall experience with the resort. It's a shame for all the negativity they have because we truly had a wonderful experience. We own timeshare property in Hawaii and this beach at the Wyndham rates second on our favorite beaches and weve traveled to many. Give it a try. Some people just cannot be satisfied. Don't expect five star but do expect four. It's a great value for the money and the staff are truly wonderful.

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, Guest Relations Manager at Viva Wyndham Fortuna Beach, responded to this review, December 11, 2012
Dear Guest
We would like to thank you for choosing Viva Wyndham Fortuna Beach Resort for your vacation destination.
First of all it is always a pleasure to read how our guests enjoyed their vacation experience with us at our resort and that you like your family had a great time in Grand Bahama Island.
We are please to read about your opinion in our food and beverage variety regarding as well that each guest is unique in standards and expectations and you like your family found always meals options to be satisfied.
Mentioning about our Staff members we are glad and is always nice to get recognition from all of them, not only desks Staff also Staff around Restaurants, Bars and of curse all our Activities Crew.
Ending on behalf of the staff and management here, we would like to thank you once again, for not only your generous hospitality, but for your positive review also, for all our upcoming guests to read. It is always appreciated.
We would love to welcome you and your family again with us, so please don’t hesitate to contact us at guestfortuna@vivaresorts.com if we can assist you with anything. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.

Kindest regards


Guest Services
Viva Wyndham Fortuna Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glendale, Arizona, United States
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 24, 2012

We just got back from our 10 day trip and LOVED it. We went for my brothers wedding which was at the Viva Wyndham so we were not able to choose our hotel. After reading plenty of reviews we were a little worried about the resort. NO REASON TO BE!!!! It more than met our expectations for a beautiful vacation spot! There were about 45 of us that went for the wedding and they were very accommodating and moved us all to the same building. The wedding was absolutely breath taking!! Im pretty jealous about how perfect it was!
Hotel property was beautiful, clean, and pretty well maintained! BEAUTIFUL beach!!
The staff were all wonderful, the front desk, concierge, bar tenders, security, house keeping, buffet cooks, cleaning crew, the dive shop staff! Everyone was VERY friendly especially the bartenders(take your own large plastic cup and they will fill it for you!). The dive shop employees were awesome! I had just gotten scuba certified right before my trip and they made my 1st diving experience one that I will never forget! Shark alley is a MUST!
The food wasn't bad but definately got old after 10 days. We ate once at the asian restaurant and once at the italian (which is the same place they just alternate the nights) the asian food wasn't very good and the italian was about the same stuff you can get at the buffet. The atmosphere in the restaurants was nice for us to sit and have a nice family dinner. If you do want to eat at the restaurants you need to make reservations as soon as you check in! The late night pizza was TO DIE FOR! Even if you aren't up and out late (open from 11pm-2am) its worth getting out of bed for!!!!!!
Nightly entertainment wasn't great but they try and it gives you something to do at night rather than just sit and get drunk.
The rooms were not fancy but were just fine and clean! We had room B1113.......In my opinion rooms B2113-2115 and B1113-1115 have the BEST view of the beach! We were able to sit on the beach and put our daughter down for a nap leaving the patio door open to hear her, thats how close we were to the ocean!
I can't think of any major complaints, this place is pretty close to perfect as long as you arent expecting the world on a silver platter!
If you want to go explore the island check out The Garden Grove is very pretty! Also take about a 10 minute walk down the beach facing the water to the right to Berthas....$25 for lobster tail, chicken, salad and rice! They were sooo nice and the food was delicious!!! Dee the bartender was AWESOME we loved her!

Room Tip: B building is further away from the night time music.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Palm Beach, Florida
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 13, 2012

Our group of 11 just returned from the Viva Wyndham Fortuna Beach. We had an outstanding 4 days there. (We are couples/friends in our forties & fifties)
Everyone there did a great job in making our stay there an enjoyable experience.
Kendall coordinated our initial activities and put everything into motion. Stacy and her staff handled the check in (and out) efficiently and cheerfully.
The bartenders at both bars were excellent. We enjoyed the shows.
We all had a great time with the activities team after the shows dancing and partying at the bar.
The rooms were in excellent condition (appeared recently renovated), being in the Bimini 5 building. The facilities were well maintained. (Some areas are a little “tired”, however you can see there is a lot of renovating and updating going on now.) Beach and pool area are outstanding.
Food was good, not “5 star gourmet’, but good with a wide variety.
We enjoyed both the Italian & the Asian restaurant. The group’s opinion was that the Italian food was better. The overall feeling with our group is that we are looking forward to returning to the Viva Wyndham Fortuna Beach.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, Guest Relations Manager at Viva Wyndham Fortuna Beach, responded to this review, December 11, 2012
Dear Guest

We would like to thank you for choosing Viva Wyndham Fortuna Beach Resort for your vacation destination.
First of all it is always a pleasure to read how our guests enjoyed their vacation experience with us at our resort and that you like the hole group had a great time in Grand Bahama Island.
Also we are thrilled to read about your opinion in our food and beverage variety regarding as well that each guest is unique and also we have a very large variety of guest from all over the globe and Viva Wyndham Resorts like our sisters Island we are open for all Markets.
Mentioning about our Staff members we are please to read and is always nice to get recognition from all of them, and not least we have in progress our Staff members training in Hospitality for all international Guests in all our Departments in our Resorts.
Ending on behalf of the staff and management here, we would like to thank you once again, for not only your generous hospitality, but for your positive review also, for all our upcoming guests to read. It is always appreciated.
We would love to welcome you all again in our resort, so please don’t hesitate to contact us at guestfortuna@vivaresorts.com if we can assist you with anything. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.

Kindest Regards...

Guest Services
Viva Wyndham Fortuna Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 10, 2012

We are former residents of Freeport, now residing in California. This trip to Viva was our 7/8th visit. Each visit gets better and better. We were with a party of eight travelers, traveling from California and UK. We were celebrating our wedding anniversary. We were a little concerned how our friends would find Viva after them reading some bad reviews. We think those people writing bad reviews must be staying somewhere other than Viva!!!! What a wonderful place. Beautiful beach, clean rooms, and the most courteous General Manager, Mr. LaChapel, along with his entire team. We have seen so many improvements at Viva during the years we have been visiting and Mr. LcChapel keeps on improving the property. Commendations to Viva, Mr. LaChapel and the entire staff/ Thank You and we will be back home soon!!!

Room Tip: Room in Bimini Building overlooking the ocean. What a beautiful scene to wake up to each morning!!!
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, Guest Relations Manager at Viva Wyndham Fortuna Beach, responded to this review, December 11, 2012
Dear Guest

We would like to thank you for visiting Viva Wyndham Fortuna Beach Resort as your vacation destination.
We are always glad to receive returning guests to our property, yet we are thrilled to read how much fun you had whilst staying here again and that you have found much of improvement making sure that each experience is unique for all guest all over the world.
Also we are great to hear about our Viva Members and how much they count for all guest to make sure they have a great time here in our Property.
On behalf of the staff and management here, we would like to thank you once again, for not only your generous hospitality, but for your positive review also, for all our upcoming guests to read. It is always appreciated.
We would love to welcome again with us in our resort so please don’t hesitate to contact us at guestfortuna@vivaresorts.com if we can assist you with anything. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
Kindest Regards,


Guest Services
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Quinta, California
2 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 9, 2012

My sister joined me from England and we joined friends at Viva. It was great, I work at a 5 star hotel, and was not disappointed by the Hotel. Warm greeting at reception, clean rooms, beautiful views from room. Fabulous beach, good variety at the Buffett and plenty of good drinks. The very best staff I have ever had the pleasure of meeting, I loved the fact that everyone greeted you, and were all friendly. The energy and fun of the staff when they put on the evening shows were very impressive, I know how hard it is to keep staff motivated and happy. It takes a great Manager, and this has to be the case at Viva as the staff were amazing. Besides the wonderful beach and water, staff made this vacation incredible. I will be back best value for money I have EVER experienced. Thank you

Room Tip: Get a room with a view, nothing like that view to start the day.
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  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VivaWyndhamFortuna1, Guest Relations Manager at Viva Wyndham Fortuna Beach, responded to this review, December 11, 2012
Dear Guest

We would like to thank you for visiting Viva Wyndham Fortuna Beach Resort as your vacation destination.
We are thrilled to read how much fun you and your sister had whilst staying here in Grand Bahama Island, especially to see that you enjoyed our amenities provided for you, not only your room, also what we offer in food in all our restaurants, the bar regarding that each Guest is unique and has different expectations and standards.
Also we are glad to hear how much you enjoyed the attention in all our Staff Members in Viva Wyndham Fortuna Beach from all over the world.
Please we would love to welcome you all again with us in our resort so don’t hesitate to contact us at guestfortuna@vivaresorts.com if we can assist you with anything. Our returning guests are the most valuable to us therefore it would really be a pleasure to see you again.
On behalf of the staff and management here, we would like to thank you once again, for not only your generous hospitality, but for your positive review also, for all our upcoming guests to read. It is always appreciated.

Kindest Regards,

Guest Services
Viva Wyndham Fortuna Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Viva Wyndham Fortuna Beach

Address: Doubloon Rd. & Churchill Dr., Freeport, Grand Bahama Island
Phone Number:
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Freeport
#7 Top resorts Hotel in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Viva Wyndham Fortuna Beach 3*
Reservation Options:
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Also Known As:
Viva Wyndham Fortuna Beach Hotel Freeport
Wyndham Hotel Freeport
Wyndham Freeport
Viva Fortuna
Freeport Wyndham
Viva Wyndham Fortuna Beach Resort
Club Viva Fortuna
Viva Wyndham Fortuna Beach Bahamas/Freeport, Grand Bahama Island

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