So I was very hesitant about buying the groupon for this location based on the reviews and pics people posted, but it really wasn't that bad. The best advice was, it's a 3 star hotel, so don't go in there expecting 5 star quality. First of all, I'd like to say if it weren't for the shows the awesome staff put on at night, it'd be SO BORING to stay at this resort. Don't think this is anywhere as busy and alive as Naussau, it really isn't. There is nothing to do at night outside the resort. The hotel grounds are nice and clean and well kept. The staff is not rude AT ALL. They were all very pleasant. The food, not so good. They have a huge dining area (buffet) but the food's temp was never right. The hot food wasn't hot and the food that needs to be kept cold, wasn't. So I never took anything from the salad bar. The pizza at 10pm-2am is awesome and the chef is super sweet. Don't eat at the Italian restaurant. Olive Garden is tenfold better. The food there came out room temperature. And the soda...flat. The Asian restaurant was good but very limited on the selection. Very. And the menu never changes. And just because it says reservations only, you can still go there and ask to be seated if they aren't busy. There s never pepper available at the buffet. And if you drink, bring a big cup because you'll go through your drinks within 5 seconds. Their daquiris were great. I don't drink alcohol, so I have no opinion about the choices of the drinks. But my husband says they were cheap kinds. I have sensitive teeth and if you do too, you're screwed when it comes to ice drinks because they don't have a single straw on the property. If you go into town, eat at the Greek store there because it's really yummy! Authentic Greek food. It's called Zorba and their combo platter is AMAZING. As for the hotel's room, the beds suck. SO uncomfortable. No way around it, they all suck. Our room was fine though. They cleaned well, the water was hot and never ran out, and the view from the balcony is beautiful. When we went (10/7-11/11) it rained 3 out of the 4 days. So the water clarity sucked and we couldn't do any excursions :( The only one we did was the one done by the hotel. It's $35 a person, but because we stayed 4 or more nights, it was free. They take you out on a boat ride (10 mins) and let you snorkel. Nice if you've never snorkeled, but it's not amazing at all. That's why I wanted to do the excursions to the places known in Bahamas. Next time I guess. Lastly, if you go into town and want to hit up the casino, don't expect Vegas. It's tiny, with super old machines, and the tables open at 2pm (not earlier). The resort thankfully is self-sustained. Stuff to do at all times of the day like swim, tan, trapeze, archery, pool, ping pong, chess, and the staff are always getting groups together to do activities like darts, yoga, stretching, and dancing. At night, they do kareoke and their shows. The shows are awesome. The staff is super talented. Have fun!!!!
All the rooms are beach front. So it doesn't make too big of a difference.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 9, 2011
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We would like to thank you for choosing Viva Wyndham Fortuna Beach Resort for your vacation destination.
We are thrilled to read that you enjoyed your experience here with us and all our staff.
We were pleased to read that you have enjoyed the food in our Bamboo restaurant as well as our late night pizza., specially the Bamboo Oriental.
We apologize for not meeting up to your standards and expectations with the food in our main restaurant or Italian restaurant. However, each guest is unique and has different expectations. Our cuisine offers a great variety of options every day in meats, pasta, fish, salads, desserts and appetizers. Although we truly regret you could not find something of your preference.
We are glad that you enjoyed your room and the view from it to the beach, as well as the snorkeling we offered to all our guests that were travelling from September 5th to October 31st to our resort and stayed 4 nights or longer with us.
It is a pleasure that you enjoyed as well the activities and entertainment. It is always a pleasure to receive the recognition of the hard work our animation staff makes for all the shows and activities we set up for our guest.
On behalf of the staff and management, we would like to thank you once more, for not only your review, but for your generous hospitality also. We hope to see you both re-visit us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.