We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Destination Wedding” 4 of 5 stars
Review of Pelican Bay at Lucaya

Save Saved
You added Pelican Bay at Lucaya to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Pelican Bay at Lucaya
4.0 of 5 Resort   |   Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island   |  
Hotel amenities
Ranked #3 of 18 hotels in Freeport
Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Wonderful Destination Wedding”
4 of 5 stars Reviewed April 28, 2013

My son got married in April, 2013 at Pelican Bay. It is a lovely venue for a wedding. The staff went above and beyond to make it a classy and fun affair. The food was excellent and the reception room was beautifully decorated. The hotel provides access to the beach which is across the street. The rooms are spacious, but the furnishings and bathroom fixtures are a bit dated (at least by American standards). There are beautiful views from each room. There is some shopping and good restaurants within walking distance: try Zorba's for breakfast and the Flying Fish for fantastic seafood. You will enjoy this venue!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

631 people have reviewed this hotel

Traveler rating
    308
    214
    58
    32
    19
See reviews for
90
221
29
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Beaverdam, VA
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 25, 2013

This hotel is beautiful and the staff is peerless. We spent five days here. The location is adjacent to the Port Lucaya Marketplace, a mixed blessing. Once you walk it and shop it, there is no reason to go back. On the positive side, it is also next to UNEXSO, a mecca for reef divers.

The rooms are large and airy and spotlessly clean. The only down side of the room was the bathroom could use an update but I don't spend a lot of time in there anyway. I also did not like the mattress but that may be personal preference. The excellent and cheerful staff makes up for any shortcomings.

A car makes the difference. We explored from one end of the island to the other. The beaches and small towns are well worth experiencing. We found that Bahamians are friendly and outgoing everywhere, not just in the tourist areas.

The downside of the trip was the food. While there is plenty of fresh seafood, we found that the Bahamians don't cook it very well. Most is deep fried or overcooked. There was one notable exception that we have reviewed separately.

Oh yes, one other downside but it was the luck of the draw. The weather during the week we were there was terrible. It was warm but the winds remained high enough for three days so that no boats were going out. No fishing, no snorkling, no boat tours; Bummer.

But, this review is of the Pelican Bay hotel. I would recommend it to anyone.

Room Tip: Get a water view room.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Top Contributor
62 reviews 62 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
117 helpful votes 117 helpful votes
5 of 5 stars Reviewed April 25, 2013

A truly wonderful hotel, beautifully decorated rooms and surroundings. Although it's not situated on the beach, you only have a five minute walk to enjoy the beautiful golden sands and crystal clear waters. The hotel has a lovely quiet pool area/bar and a great restaurant onsite too. The main village area of Pt. Lucaya with numerous bars and restaurants is only a couple of minutes walk away too. A great dive centre is just next door which also boasts it's own dolphin sanctuary just a short boat ride away. Highly recommended!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somewhere
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 24, 2013

We had a really nice vacation getaway at Pelican Bay! We stayed in a suite and were blown away by the size and ammenities of the room. I can't imagine the cost to decorate one room in this hotel. There were 2 flat screen tvs (one really big!). 5 lights in our bedroom alone, an espresso maker, desk, books to read, copper sink - wow. It's mind blowing. We were really happy. The view out to the canal was lovely with sun in the morning. The pass through for the breakfast treats and newspaper is a fabulous touch.

Only a couple of down sides to the room - the hot water lasted about 6 minutes, the air conditioning was really loud and the bed might need replacing as it was a little lumpy and squeeky. Finally, as much as it was great to unplug, wifi in the room would have been super. :)

The resort itself, mostly lived up to our expectations. The plants are awesome. One night on the way home, I could smell a beautiful flower. I looked high and low for it and eventually found a little species of night blooming jasmine. Heavenly! Then I noticed they were at most of the pathway entrances to the rooms. Also, it was neat to see a white Bird of Paradise. There are so many varieties of different plants everywhere. Props to the landscapers - they do a GREAT job. Also, the walk way around the canal area was so much fun to look and see all of the fish! It was like looking into a high priced aquarium! However, I was really sad to see two of our pools milky and out of operation (no signs to indicate this) and the one pool by the restaurant was questionable for a couple of days too. No swimming this trip and, as a water baby, that was a big downside.

We did take the boat over to Taino Beach - FUN! The boat Captain was smiling the whole time and, even though it was quite windy, maneuvered the boat like a pro. I will agree with one of the other posters that it is really difficult to figure out where to go once you get off the boat! We ended up asking a timeshare person and - well - you know how that went. When we came back we just happened through a parking lot and once we made it outside of the parking lot we realized we were right at the boat pick up. Signs would be really helpful. And, I felt really jealous that the guests at that hotel were enjoying their pool.

We had dinner at Sabor the first night we arrived and could not have been more impressed - especially for a "hotel restaurant". The drinks were delicious and GOOD pours. We had the bruschetta which was just right and full of flavour but dinner knocked us over. We had the grouper and it was out of this world. Perfectly cooked with a melange of flavourful vegetables on top. Excellent. We were back and forth for nibblies our entire trip. A drink here, a dessert there (Kahlua chocolate cake - very moist and delicious) and on our last day before catching the plane, our final lunch. Staff was extremely friendly, professional and prompt. View is great. Such a nice surprise.

Overally, were were really happy we chose to stay at Pelican Bay.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 24, 2013

We just stayed last week and loved it, a stones thro from the market. Very clean room, people were very nice and helpful. We plan to go back.

The only issue was used condoms outside our patio door, there does not appear to be a person who cleans the grounds daily, other then that it was great!!!!!

Room Tip: ask for a room that faces the water and pool area beside the resturant
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Florence, KY
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 20, 2013

This hotel is gorgeous! Our room had a separate bedroom which added a special touch. The main pool was amazing and beautiful at night. The breakfast was pretty good. The decor is very cool and island vibe themed. Not one complaint about this place!

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review, April 21, 2013
StephanieB406,

Sounds like you had wonderful time!!!! We are very happy that you took time to provide a review regarding your stay!!

Thanks so much and we look forward to seeing you again in the future.

Della Bridgewater
Operations Manager
Pelican Bay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island, NY
1 review
5 of 5 stars Reviewed April 15, 2013

My husband and I were married at Pelican Bay at Lucaya on April 12, 2013. In addition to ourselves we brought along with us 37 of our closest friends and family members, who all stayed at Pelican Bay. As a bride who has been waiting for her wedding day through 2 years of planning, I can honestly say that our choice to have our wedding at this hotel is one of the best decisions we have made.

We had the most kind, wonderful, competent, and accommodating wedding planner that anyone could ever ask for in Marva Munroe. Marva was on point with every detail and made everything we wanted happen with ease. She always answered our emails for planning in a timely manner and, despite being a long distance away, made us feel comfortable and at ease with every bit of planning that took place. Marva Munroe is truly a gem and every bride should be lucky enough to work with someone like her. Our whole wedding was more magical and gorgeous than I had imagined it would be.

The staff at Pelican Bay is nothing short of phenomenal. Every staff member we had contact with, whether it be from front desk staff, to housekeeping, to restaurant staff, met us with pleasant pleasant dispositions and a smile every day. The staff never hesitated to go above and beyond what was asked of them. They were always willing to work with our guests if any sort of issue arose and I can honestly say all 37 of our guests left with smiles on their faces, boasting an over all wonderful experience and stay.

The room accommodations and facilities at Pelican Bay were gorgeous. The grounds are well-maintained as are the rooms. The hotel is very clean, the beds were soft, and the views are breath-taking. The pools are refreshing and crystal clear and our family and friends found themselves enjoying them from early morning to late at night. The food, especially at Sabor, the hotel's restaurant on premises, is nothing short of fantastic. Pelican Bay is the only place I would have trusted to bring all of our friends and family to enjoy our wedding day.

Anyone considering a stay here will not be disappointed. We cannot wait to come back to celebrate our 1 year wedding anniversary. It is a true paradise. Thank you Pelican Bay staff!!!!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PelicanBayHotel, Operations Manager at Pelican Bay at Lucaya, responded to this review, April 21, 2013
Hi Danielle M,

It was such a pleasure reading your review. I certainly understand how nervous you may have been having a destination wedding but we are soo happy that Pelican Bay was a memorable experience for you and your guests. The only request we have is for our guests to arrive happy and leave happy and it shows that happiness was found.

We truly appreciate the confidence you placed in us to provide quality service to you and your family and friends and the team at Pelican Bay thank you for your kind words and your patronage.

We all agree that Marva is truly a gem in Wedding planning and she only provides exceptional service.

We can't wait to see you on your first Wedding Anniversary!

All the best on your journey!!!

Della Bridgewater
Operations Manager
Pelican Bay Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Pelican Bay at Lucaya? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pelican Bay at Lucaya

Address: Sea Horse Road at Port Lucaya, Freeport, Grand Bahama Island
Location: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#1 Top resorts Hotel in Freeport
#2 Romantic Hotel in Freeport
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pelican Bay at Lucaya 4*
Official Description (provided by the hotel):
As Grand Bahama Island's most hospitable hotel, the Pelican Bay is a joyful mix of colorful Bahamian architecture and the finest guest service in the Caribbean. Unique waterside rooms and waterside state rooms enfold you in comfort, while offering special guest touches. Renowned standards of hospitality and attention to guest happiness assure you of a memorable stay in the Bahamas.Part of the Pelican Bay experience is located within steps of your room. In addition to our waterfront Sabor Restaurant and Bar, more than 30 restaurants, bars, shops, live entertainment, the Dolphin Experience, scuba diving, snorkeling, and deep-sea fishing trips are a short stroll away.Immediately across the street are two miles of white sand beach, a full service spa, four "Grand Slam" surface tennis courts and a casino. All this is the happy Pelican Bay experience, one you will remember with fondness. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Caribbean Online Mgt Corp., Tingo, Travelocity, Hotels.com, HotelsClick, Despegar.com, BookingOdigeoWL, Priceline, Venere, Agoda and Otel so you can book your Pelican Bay at Lucaya reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pelican Bay At Lucaya Hotel Freeport
Pelican Bay At Lucaya Freeport
Pelican Bay Lucaya
Pelican Bay At Lucaya Bahamas/Freeport, Grand Bahama Island

Owners: What's your side of the story?

If you own or manage Pelican Bay at Lucaya, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.