We booked sight unseen based on other tripadvisor reviews and were NOT disappointed! Our suite had a huge living area with a great view of the lagoon that surrounds 2 sides of the hotel. Beds were very comfortable and the maid service was great. The room even included a Nespresso espresso maker with a great selection of Nespresso coffee pods - it's my wife's favorite! The hotel restaurant is right on the water and has excellent food. The hotel is within walking distance of many very good to great restaurants. They also provide guests with free use of the water taxi over to Taino Beach on the Atlantic Ocean. We spent four very relaxing nights at Pelican Bay.