We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sunrise Resort & Marina: Traveler Reviews

2.5 of 5
208 Kelly Court and Knotts Boulevard, Freeport F42663, Grand Bahama Island
Hotel website
Hotel amenities
Special Offer
2-for-1
Sunrise Resort & Marina
Ranked #5 of 17 hotels in Freeport
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices
* We search the top travel sites for the best price
Travelocity Venere.com Olotels.com
and 6 more sites!
Traveler Reviews
Room Prices
Write a Review

69 reviews from our community

    Trip type
Traveler rating
    34
    26
    5
    1
    3
Date Rating
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Broken A/C, no wifi, far from everything”
2 of 5 stars Reviewed November 15, 2012 via mobile

We were booked at this hotel through work for 2 weeks. No one at the desk when we arrived at 9pm. Security guard had to call someone to get our keys. Wifi did not work throughout our entire stay, even after promises of "it will be fixed today." No hot water for 2 days during our stay. A/C in my room just blew in warm air from outside. If you want to get food, be prepared for a $20 cab ride. Beach is a 1/2 mile walk down a path behind a condo unit. Staff was pleasant, but ineffective. Would not stay again.

  • Stayed November 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Stagetek about Sunrise Resort & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ta Shar C, General Manager at Sunrise Resort & Marina, responded to this review
November 30, 2012
Dear Stagetek,

Thank you for your comments. I am so sorry to hear of the issues during your stay. I can assure you that it is not representative of our property, which is popular with many business travelers who appreciate our service and quiet location.

Unfortunately, our hot water heater did break last month. We worked quickly to get a new one installed as soon as possible, and have not had any issues since that time. I do know it was an inconvenience for the two days it was out, and I apologize for that.

We are also aware of signal issues with our free Wi-Fi. It is an issue island wide, but we are working with the authorities to restore the signal strength from the few hot spots back to throughout the resort as soon as possible.

Again, I apologize for the inconveniences you experienced during your stay.

Best regards,
Ta’Shar Cuccurullo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
“Basic Lodging”
3 of 5 stars Reviewed November 10, 2012

I think some of the other reviews were overly generous however the place is not terrible. The property in general is dated however functional. The rooms were clean however nothing fancy. Not much in the way of food. Overall OK and as expected for the money.

Stayed October 2012, traveled on business
Was this review helpful? Yes 3
Ask sandsjas about Sunrise Resort & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Great value,Clean and Great Staff”
4 of 5 stars Reviewed November 5, 2012

I stayed here for 2 days, the staff is REALLY nice and helpful.. nice view outside the room, the rooms face the marina. Rooms are spacious and clean, there's a fridge, two chairs and a table infront your window that overlooks the boats in the marina. Wi-Fi was not connecting at all when I was there... The hotel is little way off the beaten path, west of marketplace but wasn't really far drive back and forth to marketplace or anywhere we went on this trip ... But a CAR is really recommended if you stay at this hoteland if you want to check out the island/ great beaches outside the major tourist spots.
I recommend this hotel IF YOU HAVE A CAR,its good value, clean , nice staff..
oh - and Dominos will deliver ..
..

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
See 5 more reviews by NRamsoomair for Freeport
Ask NRamsoomair about Sunrise Resort & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olean, New York
1 review
“A wonderful place to stay even for a work related trip!”
5 of 5 stars Reviewed November 2, 2012

Sunrise is a convenient, quiet, and squeaky clean place to stay in Freeport. As the name suggests it is a marina and there are many boats docked there so that it felt like a true vacation spot although my trip was totally work related. There is a nearby grocery store for any supplies you may need and the room had a refrigerator and coffeepot as well so doing breakfast and evening snacks or meals was a convenient money saver. Port Lucaya and downtown Freeport are only minutes away.
Mrs. C and ALL of the staff are friendly and very helpful! If the internet signal drops off, just call the desk during the day or security through the night and someone will gladly reset the router. AND if you happen to be there as a hurricane approaches (Sandy, for example), preparations are complete and Mrs. C sends e-mail updates and comes in even when the office is covered in shutters to check on her guests. I will definitely return when I just want a vacation!
No rating for room service or spa because these were not used at this time.

Room Tip: All rooms face the marina, the location itself is quiet.
See more room tips
  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Leslie C about Sunrise Resort & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angleton, Texas, United States
1 review
“Incredible trip topped off with a great resort”
5 of 5 stars Reviewed September 17, 2012

Four of us jet skied from Boca Raton to Freeport over Labor Day weekend and picked Sunrise Resort because of the marina and low, floating docks. The resort ended up being more than we could have hoped for at the price we paid. Ms. C was an incredible host and the entire staff (and for that matter everyone on the island) was very helpful and friendly. Everything about the resort was clean and very well kept, rooms were well appointed, easily accessible by taxi and very convenient on the water once we found the correct inlet. I wouldn't hesitate to visit the folks at Sunrise Resort again.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Tristan R about Sunrise Resort & Marina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
Sunrise Resort & Marina
Check-in Check-in Check-out Check-out
 
Grand Lucayan, Bahamas
Great value on a similar hotel
Freeport, Grand Bahama Island
4 of 5 stars 928 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Freeport
Romantic
Little Arches Boutique Hotel
Little Arches Boutique Hotel 4.5 of 5 stars 440 reviews
Luxury
The Jewel Dunn's River Beach Resort & Spa
The Jewel Dunn's River Beach Res... 4.5 of 5 stars 1,948 reviews
Good for business
Ocean Two Resort & Residences
Ocean Two Resort & Residences 4.5 of 5 stars 437 reviews
Luxury
Sandals Whitehouse European Village and Spa
Sandals Whitehouse European Vill... 4.5 of 5 stars 3,386 reviews
Show Prices ABS:HotelCheckRates-d262977?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1881415?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d2202180?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d499965?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Freeport
Grand Lucayan, Bahamas 4.0 of 5 stars 928 reviews Pelican Bay at Lucaya 4.0 of 5 stars 536 reviews Viva Wyndham Fortuna Beach 3.0 of 5 stars 2,331 reviews Old Bahama Bay 4.0 of 5 stars 194 reviews
Show Prices ABS:HotelCheckRates-d269508?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d149644?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d209619?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d147584?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 17 hotels in Freeport, ranked by popularity

Been to Sunrise Resort & Marina? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Sunrise Resort & Marina

Also Known As:
Sunrise Resort And Marina
Sunrise Resort & Marina Hotel Freeport
Sunrise Resort & Marina Hotel
Sunrise Resort & Marina Bahamas/Freeport, Grand Bahama Island
Address: 208 Kelly Court and Knotts Boulevard, Freeport F42663, Grand Bahama Island
Phone Number:
Region: Caribbean > Bahamas > Grand Bahama Island > Freeport
Amenities:
Fitness Center Free High-Speed Internet Free Parking Restaurant Suites Swimming Pool
Hotel Style:
#2 Romantic Hotels in Freeport
#3 Top resorts Hotels in Freeport
#4 Family Hotels in Freeport
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Enjoy your Bahamas vacation in one of our 31 Caribbean-style furnished, fully equipped rooms or our Admiral Suite! Relax at our fresh-water pool and THE CORAL REEF Sports Bar and Cafe! All guests can enjoy complimentary use of the resorts Bicycles, snorkel gear, Kayaks, & Fishing gear as well as free Wi-Fi (wireless internet connection), ping-pong and billiards. Enjoy your Bahamas island experience by booking a dive or fishing trip, play golf or visit the nearby Casino, located only 10 minutes away. Freeport, Grand Bahama is a great place to start your trip! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Venere, Olotels, EasyToBook, Expedia, Priceline, Agoda, Hotels.com and Tingo so you can book your Sunrise Resort & Marina reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Sunrise Resort & Marina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Sunrise Resort & Marina
Enter dates & see best prices* (from Travelocity, Venere.com, Olotels.com, and 6 more)
Check-in Check-out
Show Prices