We thought we would have a nice dinner while staying at the resort so we made a reservation with guest services to eat at 9:30pm. While I was at the desk one server walked in and the lady at the desk gave the server our reservation to which she roller her eyes because of the time. I should have known that was a bad sign. We were greeted at the door by a hostess who seat us. There was a lounge in front with a singer and piano player that was nice. We were seated and given menus. We didn't order ant drinks because they were quite pricey, even the bottles of wine. Two people in our party got fish, one got a steak and I got braised short ribs. I had high hopes, but the steak was ordered medium rare and was maybe medium. We sat for almost 45 mins before our meals came out. We had one basket of bread in the mean time. I did ask for another after about 20 mins because we were getting bored and the server rolled her eyes and 10 mins later we got more bread and no more butter. We didn't dare ask for more for fear of our lives. Once our food came the short ribs were very tough, steak overcooked and each of the fish dishes had each others sides so they just switched the plates, they didn't get what they ordered and she didn't really care to fix it. We didn't see the server again for another 30 mins approx when she returned we asked for the check. We asked if we could split it and she again rolled her eyes. After another 10 mins she came back and asked how to split it, we said never-mind we would split it on our own because it was obviously too hard for them. I ended up putting the dinner on my credit card and the 15% tip was already included. Because our service and food wasn't great we didn't feel additional tip was necessary. As we were leaving she grabbed the book with the check and opened and looked at it as she was walking away and shaking her head. That topped off the ridiculousness that was supposed to be our nice night out. A lot of people had good experiences here so we had much too high hopes for this place. Too bad. There is a level of service that is expected when you spend $25-$30 a plate on a meal.
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