I booked my Atlantis vacation through the Atlantis website, I checked Expedia and Travelocity also, pretty much the same. Booked Reef instead of Royal Towers because all the rooms are suite and have a small kitchenette. The booking was smooth, and you can manage your trip and modify it from the Atlantis website after the booking. I booked the thanksgiving weekend. From 22nd to 28th of 2013. Took the redye flight, so we can get there midday since we are flying from LA. We figured the kids and us can take a good sleep during the flight at night time. BTW do not take AirTran ever!!!! the most uncomfortable planes and seats I have ever experienced.
We landed in Bahamas at 2pm, the stupid customs took us almost close to 3 hours. I mean seriously!!! Everyone in line was so pissed, If you know that this is the high season and apparently the thanks giving weekend is the bustiest then at least ramp up the employee's. Specially when more then 60% of the revenue depends on tourism. Then we finally got out and I had booked a limo pick up, guess what no limo. Limo was still 30 minutes out I was told by Atlantis desk at the airport. By this time we were so tired that I said give me what ever you have, just take us to the hotel, so they gave us a SUV transport and told I would be refunded half the money for Limo,m lets see!!! We got to the Reef around 5:30pm, The property is nice. Our check in was quick also. They gave us a room on 9th floor with partial ocean view. The reef is a nice property and away from the main Royal Towers right next to the Cove Atlantis, which is there best, Reef is 2nd in luxury. The room is good size, about 550 sq ft. The room was open, but very dim lightning, the beds are ok, the room has a good size kitchenette with all the pans and utensils you need with an electric stove, microwave, dish washer and small sink and a fridge. Has the electric tea pot for hot water, coffee maker and supplies. Good size TV, the balcony is good size also. The bathroom is very nice and bright, super clean with all the amenities needed. Only complaint, its all blurred glass, from shower to the restroom. So with kids you better lock the bathroom door. Other then that the room was very nice. The walk from reef to cove and then to the royal tower is very short, about 5 minutes, these are all connected properties. Or you can take the complimentary shuttle. Which runs every 15 minutes. There is a Starbucks in Reef, Cove has the Mosaic, and sea lounge and mesa grill. The water park is amazing, walk from reef to water park is very short. There are small pools every where besides the huge water park. Each property like reef and cove have there own pools and a lagoon area. The beach water is amazing and breath taking, all blue and green, like in the pictures. I would not say much about the water park as other reviews have already covered it, its amazing!!!. The staff through out the resort is super friendly. Now lets talk about the big elephant in the room the food prices and practically everything else prices. Atlantis resort does nickle and dime you every way then can. Lets talk about the food, there are few places to eat at the resort, The Dunes, Mesa Grill, Olives, Market Place buffet, The Mosaic, Bahamian Grill, Chop Stix, So for a family of 4, it will cost you about $100-$150 for lunch and $125-$200 for the dinner at these places. Not to mention anything you buy at the stores even a coke can or water bottle is very expensive, so it can add up. For coke and water bottles, I recommend fooodstore2go.com, get the full week supply for $58, they will deliver right to your hotel room. As far as the food prices go, I was quite prepared for it after reading the reviews, plus living here in California we are used to these sort of prices. Not to mention Las Vegas and Hawaii are pretty much same sort of prices, this was a little more. So the prices did not bother me much, what bothered me was the quality of the food, it was average at best. The 2 good places that I do recommend are Mesa Grill its a Bobby Flay restaurant and The Mosaic buffet. Apparently the seafire steakhouse in marina village is very good too, we didn't get a chance to eat there.The rest are average or below average. At Chop Stix we ordered there special shrimp fried rice, the shrimps were not even de-veined properly. Very very disappointing. Wife and I are not big drinkers, but if you are then average out $350-$400 a day for food and alcoholic drinks. Or do what many others have done, do some grocery cook the breakfast yourself and eat heavy, skip lunch, or get the pizza or Quiznos from Marina Village, and eat the dinner only, or go to the down town and eat there, its cheaper. There Grouper fish is amazing at the fish fry market, about 15 minutes cab ride from the resort.
Now everything else at the resort is also expensive, like pictures, $20 a print. We did the dolphin cay experience, it was $155 per person. You would think that includes 1 or 2 pics in the package, wrong!!! ding ding ding, $70 for 5 pics. Resort souvenirs a simple key chain would cost you $8.25. Mandara Spa sucks, do not use it, things were broken and in poor condition.
However if you are that budget conscious then I suggest a better plan, stay at Hilton or Sheraton, buy a 2 day Atlantis water park pass and save on accommodations and food.
For the price you pay for the accommodations and food, I would say the resort is a little disappointing, same amount of money spent in Hawaii would get you amazing accommodations and food quality. Anyway it was an overall good experience and fun trip, so if you can spend up to $7000 then do visit Atlantis.
- Official Description (provided by the hotel):
- Located directly on Paradise Beach, guests enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios and one- and two-bedroom suites offering all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis, Starbucks lounge and are closest to Bobby Flay’s Mesa Grill ... more less
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- Also Known As:
- The Reef Atlantis Hotel Paradise Island
- Reef Atlantis Paradise Island
- The Reef Atlantis Bahamas/Paradise Island