We stayed at the Reed for 4 nights in August. I chose the Reef because I read that it was the newest with a private beach etc. The rooms are really, really nice, and the view to the beach priceless, The Reef as a whole, is much quieter than the other resorts, which is exactly what we wanted. And the beach is really lovely. But that's about it. All the rest was an area of frustration.
There is a shuttle bus to take you to the other Atlantis properties. But most of the times, it arrived already full, and so we had to wait for the next and the next if we didn't want to walk.
Three out of the four nights we had made dinner reservations. But even with this, we still had to wait to be seated. In one instance, at the Chop Stix restaurant, we had to wait 30 minutes, despite our reservation. And the food was really not worth it. The only place with really nice food was Mosaic (buffet) and the Courtyard Terrace (overpriced by nice).
As I already mentioned the beach was great. But they had all the beach chairs, brown soft ones, one next to the other in a really very noisy, crowded space. There were people that had their speakerphones with the ipods playing music in our ears! No respect, whatsoever. So we decided to move our beach chairs a bit further away. Immediately, staff personnel came and told us that these chairs were not to be moved and we could get some other plastic ones. We accepted the proposal and we took those. The next morning, we pull those same plastic ones away from the crowd and 3 people from the staff come and tell us we are not allowed to take chairs away from the designated area! We ask for the manager and one of them says he is the manager. I ask why, since the previous day we were allowed and he said because that area of the beach was in front of the beach cabanas and people might be disturbed!!!! I ask for a written copy of this rule and he says "you don't want to take it there!!!" At the same time another employee was pulling the chairs away, with our things on them! So we sat on the sand.
The next day, we were walking towards the water park, and we find ourselves in front of those same beach cabanas, that are for adults only, and we need to cross. A lady guard stops me and says I can't cross, just cross mind you, with my daughter because she is not 18. By then I was so fed up with all the don'ts that I just pulled my daughter and passed through.
This place is ridiculous. We paid a fortune for a 4 night stay, a bottle of water cost 7.50$ and dinner for 4 was never below 200$ and they treated us as kindergarden! I loved the beach, but we will never return to that place again. I don't go on vacation to have daily fights for ridiculous nonsense.
One thing really worth it, was the swimming with the dolphins experience. Unforgettable!
- Also Known As:
- The Reef Atlantis Hotel Paradise Island
- The Reef Atlantis Hotel
- Reef Atlantis Paradise Island
- Reef Atlantis
- Reef Atlantis Hotel
- The Reef Atlantis Bahamas/Paradise Island
- Official Description (provided by the hotel):
- Located directly on Paradise Beach, guests enjoy miles of white sand and ocean in their backyard with all the wonder and excitement of Atlantis on their front doorstep. The Reef features studios and one- and two-bedroom suites offering all the conveniences of home with a full kitchen or kitchen area complete with linens, cookware, table settings, refrigerator and private balconies with water views. Guests of The Reef enjoy a semi-private pool, shared only with The Cove Atlantis, Starbucks lounge and are closest to Bobby Flay’s Mesa Grill ... more less
- Reservation Options:
- TripAdvisor is proud to partner with BookIt.com, Booking.com, Amex, Expedia, Tingo, Priceline, Hotels.com, Otel, Travelocity, Orbitz, Venere, Agoda and Jetsetter so you can book your The Reef Atlantis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.