We went to Atlantis at the end of November/beginning of December to get away from the cold. The price was awesome, $99 rooms so even though they made me get 2 rooms (because I have 3 kids and only 4 to a room), I thought it was a good deal. We declined the transportation since it was $50 a person and sure enough, our cab fare was $42 for the whole family. The resort is beautiful and the main areas are well kept. My older 2 boys loved the waterslides and my oldest did snorkel in the ruins, which really impressed him. He was able to swim with manta rays and all kinds of fish. I think that attraction was worth it since all the fish and sea life are right there in front of you. My little one liked the splashers area which had a jungle gym with sprayers and smaller waterslides. We also did the dolphin shallow interaction which I thought was a waste of money. All we did was touch them and take pictures (which of course they want to sell you and the cheapest package is like, $70!) We did a little dance with them, fed them a fish and then they proceed to splash us again and again. My boys didn't seem to think much of it either, so I regretted not picking the snorkel in the ruins for all of us.
As for the Coral Towers, my room didn't have hot water for 4 days. It was warm but not hot enough for a shower. We showered in our boys' room. We called and they sent repairman after repairman, then finally offered to change our rooms and give us a $50 credit per room which was nice. We did change to a villa in the beach towers, and that was okay but had a mold smell in the bathroom that made us keep the door shut otherwise we couldn't sleep. The bellhop helped my husband move and asked for a tip which my husband was going to give but he didn't like being asked for it.
The food is pricey as a lot of other reviewers stated, but if you're on a budget I suggest asking your cab driver to stop at a supermarket (they will charge you extra) and picking up a few things. Things like ramen and cereal can go a long way. Bimini Road and Anthony's (right outside by the comfort suites are more reasonable, and there's a dunkin donuts by Anthony's. There's also a mini grocery store in that complex if you need water, snacks or milk, etc.) We tried Chopstix and the service was very good but the food was okay. It was spicy and they didn't tell us so the kids couldn't eat it. The poolside eateries are decent at about $10 a burger (no fries). They do charge 15% gratuity on everything as I've seen people mention, so our pizza that was a little over $30 came out to closer to $40. We're from New York, but have never spent so much for a pizza before. And of course it's just okay, nothing special. We ate at the Lagoon outdoor restaurant and it was good and not very expensive too.
We enjoyed the free movies in the theaters and the aquarium, as well as renting an aquacycle. They were nice enough to let us split the hour between all of us so my husband and 2 little ones went for half an hour, then my older son and myself for another half hour. That was more than enough time since there's really nowhere to go and they have the area roped off.
The casino is nice, but people smoke in all the common areas, so be aware if you are sensitive to that. One thing that you should watch out for is minibar charges. We were charged about $100 for each room for the minibar which we did not use at all. I don't know if this is a common thing, but I saw someone next to us complaining about the same thing and read other reviewers complain about the same thing.
On the whole, we thought that the resort was gorgeous and enjoyed ourselves a great deal. We didn't like the resort nickel and diming us for everything. WIFI is usually free at all the hotels we frequent and we couldn't bring ourselves to pay $20 a day for something that we always get for free. 15% Gratuity for a pizza that they couldn't even bring out to me (they told us to come back and get it) seems ridiculous. If I hadn't got such a good price for the room, I would be very disappointed.
Ask for a view of the resort. We preferred the 1st floor that we were on so we didn't have to wa...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.