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“Beautiful Accommodations” 4 of 5 stars
Review of The Cove Atlantis, Autograph Collection

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The Cove Atlantis, Autograph Collection
5.0 of 5 Resort   |   1 Casino Drive, New Providence Island   |  
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$250 Airfare Credit
Ranked #3 of 15 Hotels in Paradise Island
Certificate of Excellence
Fort Washington, Pennsylvania
Top Contributor
73 reviews 73 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
“Beautiful Accommodations”
4 of 5 stars Reviewed February 21, 2013

I have been to Atlantis many times and we have always stayed at the Royal Towers. Our children are getting older so we decided to stay at The Cove since the rooms are slightly larger. It is a beautiful place and we were very comfortable, but everything seems to be very far away. I like to walk, but a trip to the marina was a hike. Want to go to the casino - a hike. Restaurants - a hike. Mesa Grill is located at The Cove, but everything else is over by The Towers. There is a shuttle, but it gets crowded and you need to be careful not to board the wrong one. The pools and the beach were fantastic and it is much quieter then other parts of the resort. If traveling with my family to Atlantis next year, I will probably go back to the Towers. If it is just my husband and I, The Cove is an easy choice.

Room Tip: If you want two queen beds, you must make that request ahead of time. the corner rooms are amazing.
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,664 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (429)
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English first
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 21, 2013

We had a wonderful time at this property! I have to say that this woman, Christina, at the cove pool did an excellent job taking care of our group. We had had a couple different people, but not nearly as warm as her or share sincere passion for the service they gave. We were lucky to get her twice.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 20, 2013 via mobile

This is our forth visit at The Cove, and it is still a great place, although it is starting to show some signs of wear. the rooms are very well appointed and spacious with wonderful ocean views. if you prefer a more direct ocean view choose rooms ending in odd numbers. we had a few bulbs out, our instant hot water in the shower took SEVERAL minutes to heat up, and the beautiful glass bowl must have broken since we had a plastic rattan basket in its place, but all in all still lovely. The staff is extremely friendly and accommodating.

Stayed February 2013, traveled as a couple
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Miami, Florida
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed February 20, 2013

The Atlantis is a beautiful property lots of things to do, you never have to leave. But it just reminds me too much of Disney. I see the draw for families, but if you are a couple wanting some romantic time find another hotel. The service is mediocre at best none of the staff want to go out of their way to help you. We went New Year's Eve weekend and the concierge told us all the restaurants were full. She didn't even offer to try and put us on a cancellation list nothing. They charge you for everything when you are paying close to $2000 a night I think something as simple as the wifi should be complimentary. The lists of things that need to be improved is very long.

  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Toronto, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2013

Atlantis is exactly what the pictures portray. We just returned from a four day holiday and loved every minute of it. The Cove is exquisite. The rooms are well planned and luxurious . It is located at the further end of the resort, but still close to what we wanted to enjoy. The adult pool (The Cain Pool) is hip and lively, and the beach is beautiful . The sand is so soft and white. The only downfall for some is that the casino and night life is found at the center of the hotel (the Royal Tower), which is a bit of a walk. There are shuttle buses which can take you to the other towers if you don't want to walk. My husband and I are big walkers, so we didn't mind.

The important thing to be prepared for is the cost of food. We didn't opt for a food package. For breakfast we walked over to a plaza across the street from the Coral Tower. There we found a Dunkin donut shop, which had reasonably priced combos and healthy food choices ( ie. multigrain bagels). In this same plaza is also a small food mart (which has some fruits, cheeses, and crackers) and a liqueur store. The prices are still not what we are use to, but far more reasonable than the hotel. We also went to the fish fry, Frankie's goes Bananas. It was a true Carribean experience.

We felt you get what you pay for. It was worth it.

Room Tip: All rooms have a spectacular view.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Chesapeake, Virginia
Top Contributor
80 reviews 80 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed February 14, 2013

There are very few hotels out there that seem to have it all and The Atlantis is just one of those hotels. We loved every moment and look forward to our return with our children.

There is so much to do from kissing dolphins to horseback riding on the beach. We loved the ocean side cafe and were amazed at just how large this place was. Around every corner we found something new and exciting.

At night you can gamble a bit or have a comfortable night swim. I liked the fact that you could snorkel with the sharks and rays.

Room Tip: I suggest a villa or a two room suite. A little more room and comfort.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Barcelona, Spain
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 26 cities Reviews in 26 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 11, 2013

I must say that while Atlantis may not be my favorite place to go on holiday (there are too many people), but it does have everything you need for a complete family vacation. It has a beautiful beach, great restaurants for adults, tons of activities for the kids and gambling.

We usually stay at the Cove which is more high end and exclusive, but there are still too many people. All guests wear bracelets to give you access to your area of the resort.

The beaches are beautiful, white sands, crystal blue water. Water is warm for most of the year except in December when we went. It was too cold to swim in the sea but the pools were ok.

Atlantis has tons of pools with slides of different levels which the kids love. There is also a wave pool for rafting which is great for most ages. There are life guards all over to ensure safety.

For kids there is also a speedway where you can build a car, a game room and a children's activity center where there are different organized activities every day to keep the kids occupied. There is also rock climbing. They also offer swimming with dolphins, interacting with dolphins and interacting with sea lions.

There are tons of restaurants to chose from including famous restaurants from the US such as Nobu, Mesa Grill and Carmine's. The breakfast buffet is beyond comprehensive. It has everything and more.

The rooms at the Cove are well sized. We had a junior suite which was good for a family of 4 (2 adults and 2 kids). The bathroom is very big. However the rooms need refurbishment as they are getting worn. Housekeeping was also not as thorough in cleaning, sand was left in the bathroom and the drains got clogged, they also forgot to replace the soap.
The ammenities are great, they use Red Earth.

Internet costs $25 a day per room but works for several devices. There is WIFI throughout the resort but is spotty in some areas.

The gym is one of the best I've seen in a hotel. It can rival any gym in a big city. It has loads of cardio equipment and the weight machines. It also offers spinning and pilates classes.
The massages are not so great, you feel like you're part of an assembly line and can't really relax, I would skip it.

Be ready to spend a lot of money, the Cove and Atlantis in general is expensive. Everything has a price in this Disneyland for adults and kids alike.

Room Tip: Junior suite is good for a family of 4. The bathroom is large and the rooms all have great views...
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cove Atlantis, Autograph Collection

Address: 1 Casino Drive, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Paradise Island
#1 Luxury Hotel in Paradise Island
#1 Top resorts Hotel in Paradise Island
#1 Casino Hotel in Paradise Island
#1 On the Beach Hotel in Paradise Island
#3 Romantic Hotel in Paradise Island
#5 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Cove Atlantis, Autograph Collection 5*
Number of rooms: 600
Official Description (provided by the hotel):
Dynamic and stylish. Sophisticated and sensual. A place where scene meets scenery and urban chic meets white-sand nature. Inspired by the beauty of its surroundings, The Cove Atlantis thrives on the rhythm of the day. While its exclusive ultra-pool and beach club create a seamless day to night scene, its spectacular ocean views and balmy open-air architecture embrace nature’s most compelling elements creating a seductive and indulgent experience. ... more   less 
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Also Known As:
The Cove Atlantis Hotel Paradise Island
Cove Atlantis Paradise Island
Atlantis Cove
The Cove Atlantis, Autograph Collection Bahamas/Paradise Island

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