Ok, so I read many reviews before deciding on the RIU. The reviews were pretty much all over the place - from worst trip to the best trip. Because it seemed affordable and very close to the acclaimed Atlantis (but cheaper), I decided to give it a try. My husband and I went to the resort for our anniversary.
First thing is first...I knew the resort would be smaller than other RIUs based on other reviewers, however I was still not prepared for how much smaller. I stayed at the RIU in Ocho Rios, Jamaica. This Bahamas RIU was probably a quarter of the size of the one in Jamaica. This RIU is just one building with 15 floors. It has 3 elevators but only 1 that goes to the 15th floor. It has 1 pool. It has access to the beach from the pool deck area. They have a sports bar, a convenience store, a gift shop, a main buffet, about 3 or 4 specialty restaurants, and an activities kind of room for the evening live band (at 8:30 pm) and the evening show (at 9:30 pm). Though it sounds like a lot of places, each place was pretty small...some in the real estate industry may use the term quaint :).
Front desk staff:
We got to the hotel about 2 and a half hours early for check in. The front desk staff was courteous and told us we could hang out or have lunch while we waited. We did end up checking in prior to check in time. I mentioned it was our anniversary and the resort did send us up a bottle of champagne and a fruit tray. Anytime I had a question or anything, they were friendly.
Our room was 1124. The view in that room was not great. It was kind of a side view of the ocean, not a full view. We had a view partly of the ocean and partly of the top of part of a level of the building. The room had a very nice king size bed. There was a fridge filled with some sodas and a few beers (miller lite was one type of beer found in the room but not found in the resort bars). The door to the area outside of the fridge kept swinging open. It was not a huge deal but it was annoying b/c it blocked our walk way to the door and bathroom. It wasn't a big deal, but I note it just to say there were a few things that maybe could have used some fixing up. The bar area above the fridge had 4 liquor bottles - 2 were the cheaper brands and 2 were regular brands we would find at home (ex: Bacardi). The bathroom was clean (double sinks were nice); however, it was dated. The tub/shower had some rust marks here and there. The air condition was on blast and did a hell of a job keeping the room cool (I often had to turn it down). As other reviewers noted, the floor/carpet did feel a bit damp and even the bed, but I have found that at other resorts in the Caribbean. I think maybe it is just due to the close proximity to the water and the humidity that causes it to be very hard not to have that issue. There was a working small flat screen tv in the room that had some spanish channels and some regular channels (ex: usa, cnn, espn, disney). The ladies cleaning the room were pretty thorough, but sometimes it took them a while to get to your room. Overall the room was just okay.
In the morning, breakfast consisted of eggs every type of way. My husband insisted on having an omelet every morning because it was made fresh to order. The omelet was made well. They had other items such as cereal, jello, bagels, french toast, pancakes, grits, etc. We were not really impressed with anything other than the omelets here.
In the afternoon, lunch consisted of hamburgers, hot dogs, pasta, and a few other items. We were not impressed here either.
In the evening is where we felt the resort shined. They had different themed dinners. The restaurant was set up very nicely with servers to seat you, get you something to drink as you went and got your food, and refill your drinks. The service was outstanding at this time and the food was a good variety and overall pretty tasty.
In order to eat at a restaurant, you must come downstairs at 8 am to reserve your spot. This probably would bother a lot of people who want to sleep in on their vacation, but my husband wakes up at 6 ish every morning, so it was not a huge deal for us. Also, note that as with most other restaurants, you need to dress up a little for these places - no tank tops and shorts for men.
We ate at Krystal and The Steakhouse. At Krystal we had very courteous servers, but the food service was a bit slow. My husband did not like his food at all. My food was fine, but it was stuff I make once a week at home (Salmon was my entree). Overall this restaurant was a disappointment.
We enjoyed the steakhouse more. We both got the steak and lobster. Both were pretty good. My dessert which was a custard cream thing w/vanilla ice cream was very different from anything I have had before and I have to say I did enjoy it. Overall this was an above average restaurant for us.
The beach has lots of chairs that you can use for free. The umbrellas are $25. Once you get out to the beach, you are free game for those who are trying to sell things, but once you say no thank you, most leave you alone. The waves from the water can be a little rough. The beach is not private, so you will be sharing it with others not from the resort. Overall it was a nice beach.
The pool was pretty small, but it was never full even when the resort was at high capacity. we didn't have a probably finding pool chairs, but you may not necessarily get one at the location you prefer it to be. The resort doesn't put umbrellas up for you when the weather is windy. I heard some complaining that the pool wasn't as clean as it should be and the staff should do more, but I saw the staff coming and trying to use nets to take out things the dirty people left in it. Also, people were complaining of the film in it. I believe that comes from again all the people and the suntan lotion we wear. I just feel that the staff can only do so much and you can't blame them for the actions of your fellow vacationers.
Staff (bartenders, servers, etc,):
The bartenders did an okay job. They didn't necessarily go above and beyond. I felt like I was at a bar at home. They worked, chatted with co-workers, chatted w/visitors, cleaned, etc. They made drinks such as daiquiris, pina coladas, mojitos, etc. The beer they had was the cheap stuff, but ladies watching their figure might like it. It was called Sands, which is low in carbs and low calories. My husband adds and low in taste. I don't like beer, so it didn't matter to me. I liked the daiquiris and pina colodas. Note that they do use the cheaper rum in your drinks and you have to specifically ask them to use Bacardi, if you want a little higher brand of rum.
The activities group really tries to get people involved, but a lot of people prefer to just spectate. But if everyone wants to be a spectator, then obviously it wont be fun. The resort had aquasize, a dance lesson, flippy cup, bingo, and volleyball for pool activities during the day. My husband likes to get involved and do things, but since very few to none would participate, he wasn't able to have a great time. I had to go around and ask people to get involved and be a part of a team just so my husband could get to participate and not be BORED. On the occasions we were able to get a group, he had a good time. Though the resort didn't have a lot of activities, the activities they had people chose not to participate, so it is not the resorts fault when they try. Shot out to Swiper who always went above and beyond in his activities.
The evening entertainment pretty much started at 8:30 and ended at 1` pm, so if you need more nightlife, you will have to head out to Atlantis. They have a club and a casino.
A taxi to the RIU from the Nassau airport is $35. You can take a taxi to/from the RIU to downtown for about $11-$13. The water shuttle/ferry will also take you to and from, but the water shuttle/ferry only leaves when it is full. If you are in a rush or don't like to wait, you are better off taking a taxi. You can get cigars here from Graycliff, but it was closed when we went. You can also buy your tourist gifts here. My husband always gets white Hennessy when we go out of the country b/c it is not sold in the U.S. You can get this in town as well as other alcohol items that are just cheaper in the Caribbean. Graycliff also supposedly has a chocolate factory you can tour, but again it was closed when we went into town. If you are downtown, you can take a bus to the fishy fry area where you get authentic food. The bus is about $1.50, but again you have to wait until it gets a fair* amount of passengers. Fair basically is defined by the driver. You can walk to Atlantis from the RIU. It is literally right next door, but if you want to walk to the area that has the casino, that is about a 10 minute walk. At the end of the evening at Atlantis, we took a free shuttle that went to the side of Atlantis right next to the RIU so that way we didn't have to walk or pay a taxi. Do be mindful that the wait was about 15-20 minutes for the shuttle, but its free so you can't really say anything. You can get Bahamian and Cuban cigars at Atlantis. The aquarium was free when we went in the evening. The casino was very lively.
I was pretty detailed...hope that helps others. Overall, our stay was okay. I am still on the fence as to whether or not I would ever stay at this location again. If so, it would be knowing that activities is not their strong suit and that I would need to find my own things to do to keep myself occupied or just go for relaxation.
1124 was not a great view; however I would probably prefer it over being on the 15th floor where onl...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.