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“Awesome Time” 4 of 5 stars
Review of Atlantis Royal Towers, Autograph Collection

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Atlantis Royal Towers, Autograph Collection
4.0 of 5 Hotel   |   1 Casino Dr, New Providence Island   |  
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$150 FREE Kids Activities
Ranked #10 of 15 Hotels in Paradise Island
cedar grove, nj
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Awesome Time”
4 of 5 stars Reviewed November 20, 2012

We just came back from a wonderful week in the Bahamas. Initially, we were debating on where to stay because last time we stayed at Wyndham all inclusive which was great. We travelled with 2 kids ages 11 & 13. We decided upon Atlantis Royal Towers. The resort itself is beautiful. You feel like you are in Disneyland. Be prepared for ALOT of walking, as nothing is in close distance and lots of people, and I mean lots.. all of the cruise ships everyday, people that just come for the day, etc. We did not take the meal plan, the reason being is it is the same price as getting the buffet everyday. So we were able to try and leave our options open. The week we went was a little chilly. When the sun went in we had towels wrapped around us, everyone said it was due to the hurricane. Our room had a magnificent view of the ocean, shark tanks, lagoon beach absolutely breathtaking, but it had a musty mildewy smell to it. Since it was not that hot out, we were lucky to be able to leave our door open the whole day/night. When the maid came to clean she closed the door and the smell came back, but as soon as it was opened again, we were ok. The room was very clean and neat, but in need of upgrade. Regarding the food....everything is very expensive and every single thing you buy they add 15% gratuity, so you need to be careful you are not adding to your tip. Even if you buy a bottle of water or ice cream cone. For breakfast we went to Starbucks alot the breakfast sandwiches were pretty good and saved us some money. There is a restaurant across the street called Anthony's was very good and the steak was affordable compared the $50-60 prices at the Altantis, not to mention we could never get reservations at the restaurants before 9:30..with kids that was way too late. We also went into town one night to the Fish Fry, couldn't believe how inexpensive and food was very good. I had a lobster dinner for only $22. The slides and everything else was great. However, most of the extra activities were for a fee. We are used to all-inclusive resorts where everything is included especially non motorized sports, here they wanted to charge us $40/half hour for a kayak, we usually pay that for a jet ski. Even the gym is $10/pp per day. The maid fee is $27/per day and another $10 added on per day, for I dont know what. The people were very nice and all in all it was an experience and you have to stay there at least once in your lifetime. There is another hotel being built Baha Mar, they are definitely going to give Atlantis a run for their money. If I had to do it again as a family, we would probably stay at the Wyndham/Sheraton Nassau where everything is included.

Room Tip: We stayed in Royal towers 14255, magnificent view, but mildewy.
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  • Stayed November 2012, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,439 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Lexington, Kentucky, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 20, 2012

Just got back from the Atlantis on Paradise Island still the best place to go. I have been now about 8 times and they never miss a beat. From the employees of the Atlantis to the cab drivers thru out the island everyone is friendly and helpful. I will go back again even though this time I lost money in the casino. I played golf on the Ocean View Golf Club and that cant be beat.

Room Tip: When you get there ask if they can upgrade you at no charge.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puerto Rico
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 20, 2012

Simply breathtaking. Is worth every penny. pools are really nice and vey clean. Rooms are just amazing. stay at the cove and i must say that at nights become a romantic place. Try the NOBU restaurant at the Royal Tower. Come with a $300 a day budget! It is amazing but also expensive. If you know how to move around with locals, they can take to buy liquor outside of the island.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 19, 2012

My husband and I had just returned from a week stay in a five star time share in Cancun Mexico,so we were thinking we would not be impressed with the Atlantis. However, we were pleasantly surprised, the resort is awesome....we are both senior citizens and so are our traveling companions...there is something there for everyone..all ages ....the resort is so large be prepared to do a lot of walking.....even tho there is a shuttle that takes you around which is nice...but one of the main things that made out trip such a wonderful experience was the staff....they were the BEST....I don't know how anyone could complain about the way they treated their guests...we were treated like VIPs even tho were were not....one thing I would advise anyone going is to research all the available activities so you don't miss out on anything and that you don't get lost trying to find out where you need to be...this will save you a lot of time and many steps ...and yes the food can be pricey, but not anymore than any other first class resort....as I said earlier, we were in cancun in oct and the prices were comparable....also, you have choices ,there are lunch places that are very well priced and the food and service very good....we liked Murray's for breakfast, loved the market place too...for dinner we were impressed with Mesa grill...the Bahamian and the sea fire steakhouse...highly recommend them all....and OMG the aquarium is a must...!!!! Only negative we had was with trying to get there....we live in Houston and couldn't get direct air....took us forever to return home due to all the delays...I will say they raise their prices on bar drinks on weekends. So if I were going back, we would go during the week since we don't work...Also, this time of year is off season so there is no lines and no problem securing places and lounge chairs anywhere...even the inner tubes were plentiful. !!!

Room Tip: Get a room high as you can with a water view....for adults only, I would consider staying at the Cov...
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SURREY
Top Contributor
117 reviews 117 reviews
32 hotel reviews
Reviews in 40 cities Reviews in 40 cities
181 helpful votes 181 helpful votes
4 of 5 stars Reviewed November 18, 2012

I would have loved to have given this 5 stars, but there are so many little things that add up which stoped me doing it.
Atlantis is a place that has to be visited once in a lifetime. Its pure escapism, crazy land for a week and I had a lovely stay.
The restaurants are all very good, expensive, but you know that before you go.
It must cost an arm and a leg to run Atlantis, there are staff everywhere which helped me justify the prices of everything.

The slides, pools, aquariums were magical and loved visiting them everyday.

The rooms need MAJOR updates. Our telephone did not work, wardrobe door broken, hairdryer didn't work and missing light bulbs never replaced. But this aside, we had a lovely view and a really good stay.

Experience this place and see for yourself, just make sure you have lots of cash!!

Room Tip: You need to view the beach/pools etc
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Medford, NJ
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

We just returned from a special trip to Atlantis for our 25th wedding anniversary. We brought our kids-ages 13 and 15 because we don't usually go to islands and we didn't want them to miss out. The kids had the time of their lives on all the amazing water slides! We stayed at the Royal Towers and everything was just perfect!The Cove Beach and Baths pool became our home-away-from home. Water, music and cocktails! Happiness! I DO NOT UNDERSTAND how anyone could criticize this beautiful resort! Everything, from the moment we arrived until the moment we left, was just perfect! Yes, it is indeed very expensive. We knew this going in. Yes $4.00 for a soda is crazy, but it is the same thing you encounter in Disney. You get what you pay for! And we got a gorgeous, immaculate resort with amazing pools and beaches! The Royal Towers was very centrally located, and if you book there, ask for a room in the East Towers as it is closer to everything. But, by walking around, I dont think you can pick a bad hotel. The aquarium at the Royal Towers was fascinating, and the Dolphon Cay dolphin experience was very well done too. I must speak about the warm spirit of the Bahamain staff! They truly made our trip. We were greeted so warmly wherever we went, always with a big smile! We got the Atlantis meal plan and loved eating at the Mesa Grill and Virgils. Yes, the alcohol and tips were not included so these were charged to our room, but we knew this going in. We will not be able to afford to go back again in the near future, but hope to save our pennies so that we can go back again in a few years. JUST GO!

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, Ile-de-France, France
1 review
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 17, 2012

The service is horrible. The prices are outrageous for the quality you are getting. I don't mind paying $300+ for a meal if the food is created by a top chef with passion for cooking. This food made 4 of our party sick and vomiting all night. They even managed to screw up a hamburger, how do you do that?!
There were creepy bugs all over some of the hotel rooms.
Asking to speak to the manager after treaded horribly (being discriminated against) by the staff was a full time job on itself. The staff here does not care about you.

*edit- coincidentally, while writing this review, my buddy staying at the floor below just called to say he had diarrhea all night after eating at one of the restaurants. Thats 2 nights in a row that the food is making people sick. these were the 2 restaurants that were supposed to be the best places around. Behemian lounge, and chopstix. Absolutely inedible food. Eat at own risk!

Do not expect to be treated with class at this place. They do not know the meaning of the word. Anyone saying this is a good hotel has no idea what they are talking about. If you are used to good food, clean hotel rooms, good service, and overall class and style, do not stay at this place! You are warned. The only people saying this is a good place are gullible middle class americans that don't understand they are being raped here.

Do yourself a favor and never stay here.

Room Tip: Stay somewhere else.
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  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis Royal Towers, Autograph Collection

Address: 1 Casino Dr, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Paradise Island
#4 Casino Hotel in Paradise Island
#5 Luxury Hotel in Paradise Island
#7 Romantic Hotel in Paradise Island
#7 On the Beach Hotel in Paradise Island
#8 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Atlantis Royal Towers, Autograph Collection 4*
Number of rooms: 1201
Official Description (provided by the hotel):
The iconic Royal Towers are the most reflective of mythical Atlantis, featuring grand architecture, artwork and design. Standard rooms have one king or two queen beds, a sitting area, and French balconies, while suites have full balconies. All rooms and suites offer terrace, harbour or water views. These towers are closest to Mandara Spa, the Fitness Center, Aquaventure, Atlantis Kids Adventures, The Dig, Casino, two main pools, and several gourmet dining options. ... more   less 
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Also Known As:
Atlantis - Royal Towers Hotel Paradise Island
Atlantis Royal Hotel
Atlantis Royal Paradise Island
Atlantis Paradise Island Royal Towers
Royal Towers Atlantis
Royal Towers Of Atlantis
Atlantis Royal Towers, Autograph Collection Bahamas/Paradise Island

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