This hotel is a huge marketing gimic. The rooms are not worth the money. I've stayed at some much nicer hotels for half the price.

The service was poor. We were shuffled around like all the other guests. There was no personalization to my experience here. I felt like a number, not a guest.

I arrived a day after the Atlantis opened their new tower, The Cove. Atlantis needs to focus on fixing up their other rooms, instead of building more. We stayed in the Coral towers, and our bathroom was extremly dated. Our white counter in our bathroom was stained orange in the sink and near the faucet from the water. The bath tub had the smallest edges and our shampoo kept falling off. Twice, housekeeping didn't leave us a bath mat towel for when we got out of the shower, so we had to use a small hand towel.

Ants were all over our room and I often woke up with them crawling around my bed. When I contacted management, they said there was nothing they could do about it.

It rained one day while we were here, and found it extremly boring. The hotel doesn't have much for adults when it rains. You can go to the casino, shop, or eat. All expensive activities.

The food is extremly expensive, but you have to expect that when going to any Caribbean island. A grilled cheese and fries costs $12. A burger and fries costs $14 (with a water to drink). The soda costs as much as a beer or mixed drink.

The hotel offers 15 free minutes of internet a day per guest, but that comes with a long wait, because they have four computers, and 50 people wanting to use them. You have to be there when your name is called or you loose your place in line, so you have to wait... not worth it.

The beach is also very crowded. It's narrow, so you have to walk down a ways if you want a little privacy.

Also, smoking is allowed inside in the Bahamas, so if you have an issue with this, the Bahamas might not be the place for you. People smoke while walking in the hallways, sitting around in a lobby, shopping, and in the casino (expected). People are also allowed to walk around with alcohol. The Atlantis does a good job of cleaning up the cigerettes and cigar remnents.

Overall, I would not pay to return here. If I were to return it would have to be if my work held a conference here and they paid for it. Otherwise, it's not worth the money. I can think of some much nicer hotels on other islands that can give you a much better experience for half the cost.

BEWARE. Do not stay at the Atlantis if you are booked in either the Coral or Beach Towers!!!!! These are rundown elderly glorified super 8's within the resort. Not part of the original property of Atlantis but purchased and included into the resort. Bugs, mold and filfthy bathrooms will be included in your stay at no extra charge. We were there with a group of over 100 people. Many of us had deplorable rooms and service. Or lack of service. No hospitality to be found at the desk. They simply don't care. All of this for $500 a night with out even eating or drinking anything. Will never return. Will never recommend to anyone. Spend your money wisely elsewhere. You will only feel like you were completely ripped off.

Just returned from a fabulous trip to the Atlantis with our daughter (4) and son (1). This is a wonderful resort for families! I don't get the negative reviews here, we had nothing negative to say! A few minor problems (will get to those) but nothing that would keep us from coming back and they were all resolved!

The grounds are beautiful and very clean. The pools are very VERY clean as well. Our children loved all the pools and slides. I love the fact that they have slides for even the youngest of travelers and the free use of life jackets. We never had any trouble getting chairs by the pools.

Cove beach is immaculate. Very quiet, calm and enjoyable. Again, very clean. The entire property is clean.

Our room (Royal Towers) was also very clean and larger than most hotels. We had a lovely view of the marina. Prior to leaving for vacation, we were upgraded (free) to the Royal Towers. We had originally booked the Coral Towers. The villas, next to the Coral towers looked very nice. More of an 'islandy' feel nestled in among the tropical gardens.

All the employees that we interacted with were very polite, respectful and friendly and gave us good service.

We ate mostly at the buffets and had good food. Nothing was bad, nothing spectacular either. We did not venture to the upscale restaurants with the kids!

The negatives:
Upon arriving to our room, we were greeted with one king sized bed, for four of us. Even though two days earlier I had confirmed two queen size beds. My husband brought the error to their attention and they told him nothing was available and to call back in the morning. I called back a few hours later and stated WE NEEDED two beds, and they immediately had a room for us to move to.

On the third day, a strange smell was coming from the toilet. Seemed they were having some kind of backventing problem.

Paid for internet service via the tv in the room. THeir own website locked up on us and caused the TV to not work properly. They tried to reset it twice and it did not work. This was our last night there and they refunded us the fee.

Minor negatives, nothing that would cause us to not return.

Overall, the resort is beautiful (did I mention it is also clean?) and fun. Yes, it is expensive, but not if you are prepared for it. And not any more expensive then other places I have stayed.

after reading many of the reviews i was really worried about how expensive it was going to be.

my boyfriend and i found a great deal at hotels.com where the rooms were 50% off!!! so we booked the coral towers for $180 a night, what a great deal, especially when its compared to over $300/night.

we arrived and tried to check in an hour early at the coral towers, and before my boyfriend and i were able to ask if they had any free upgrades available (thanks to the advice of one of the reviews we read) , they told us we had a free upgrade to royal towers. seeing how nice they were, we tried to make small talk to the receptionist at royal tower and compliment her....by doing so she gave us another FREE upgrade to a room with a better view; thus we only paid $180 for a room that would have been well over $400/ night.

---> soo it NEVER HURTS TO ASK FOR UPGRADES!!!!

once we got to our room i understood why so many people were sooo dissappointed and mad about the price and quality of the room they got. the room was not worth $400 if you paid the full price...so try to find good deals for hotels...pretty much the $400 /night is used to pay for all the amenities....which are all worth it!!!!

the pools were gorgeous...the beach was nice....the casino was very small when compared to las vegas not worth wasting your money

since my boyfriend and i are both young (age 24), we dont have alot of money to spend so we ate at murrays, the pizza place right next door to it, and marketplace (a buffet)....many of the top restaurants are really expensive for those with money

i would strongly recommend booking the POWERBOAT ADVENTURES ahead of time...this was well worth $190/per person (book online 1 week ahead and get 10% off) that's where you get to experience the most BEAUTIFUL aqua blue water!!!!!!!! they provide lunch free open bar alll day....you get to feed the stingrays and watch the shark feeding 10 feet in front of you...it was amazing!!!!!! i would say this was the best part of the whole trip.........

atlantis isnt for older couple who wants to be away from crowds....atlantis is a family place...but for young couples like us that love to goof around and still enjoy the romantic scenery its perfect

hope my entry was helpful!!!!