I was invited by my mom and step-dad to stay 4 nights here, separate rooms, obviously. We stayed in the Beach Tower and I had a very lovely view of the ocean that overlooked the pool area. My room was a good size, the King bed was nice as well. I didn't watch the TV hardly but there was serious static in each TV in our rooms, yet the TV in the elevator area on our floor had a clear picture. My parents requested a King bed but received a double-bedded room. Not sure if that was just a mix up at check-in but they did not push to be moved elsewhere.
This was my first time here and I had no concept of how huge this resort is nor how far away everything was. While it's cheaper in the Beach Towers, it's an exceptional walk to most places you'd want to visit, minus the beach. There were times where we turned in early just for a lack of wanting to make the trek to points of interest. The marina area is pretty and we enjoyed our dinner Tues. night at Bimini Road and then drinks on Wed. night. There was a nice band that played both night we were there. The sandwiches at Murray's Delicatessen were very good and the buffet selections for breakfast at Seascapes and dinner at another location, who's name I don't recall were varied and plentiful. The casino was nice but since smoking is allowed, it wasn't a place I wanted to spend an excessive amount of time in. The randomness with which restaurants are opened and closed is quite puzzling and an a bit of a nuisance to deal with (e.g. we would've liked to have had drinks again at Bimini Road on Thurs. night but it was closed). The complimentary dolphin experience was nice but I wish we'd upgraded for a more in-depth visit.
I'm empathetic to being on an island and know that most things need to be shipped in, ect. so things will be more expensive than on a mainland area. I also realize the up-charges that come with being at any hotel. However, without exception to the hotels/resorts I've stayed at, the Atlantis has an exceptionally disproportionate distance between what is offered and what the value of such services/food/experiences should be. Obviously if you're visiting The Bahamas, you're probably not hard up for money but some of the prices were just too much. $19.99 per day for internet? The cheapest photo package for Dolphin Cay was 5 photos for $70 (it may have been $90, actually, not 100% certain in my memory)? $50 for buffet? Guaranteed 15% gratuity for meals? Bit by bit it all adds up and it is quite the wallop to your wallet.
There are so many people that work at the Atlantis, it's overwhelming. I had exceptionally good service from some folks but the majority were average to generally indifferent. Too many shop workers (this was in the marina area as well as the store throughout the resort, especially near the casino) looked bored, were caught up in personal conversations and/or, in a few cases, looked downright hostile (no smile, no acknowledgement, looked right through you, looked as if they wanted to be anywhere but there) until you were genuinely interested in buying something, then it was a different attitude. I work in retail so I do realize working with the public is tiring and downright ugly at times but, even on a bad day, I've never treated a potential customer in that manner. Maybe things are different when it's not the off-season but still, it was intimidating and, on more than one occasion, I decided not to enter a store given the clerk's clearly unpleasant demeanor.
I very much enjoyed the Junkanoo parade Wed. night, it was a highlight as well as the water park, I guess Feb. is off-season for the Atlantis so it was generally not busy the day we went and we had very little wait time for different slides. We went to the comedy club one night and I enjoyed the main performer, Alex Ortiz, but was put off by the homophobic jokes made by all three performers, mostly from the local act who was the MC. I know homophobia is rampant in The Bahamas but, still, not funny and it just shows an inability to be intelligently funny. As for the beach area, what can you say, the natural beauty is something no hotel can mess up. It was stunning and a pleasure to swim in. The sand area could use some attending to in the trash department, though. I saw too much random debris around the sand, including an open condom.
If I return to The Bahamas, I'll press for a different place to stay. I'd get a day-pass for the Aquaventure place and save probably a fortune by staying on New Providence Island instead.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.