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“Give it a try!” 4 of 5 stars
Review of Paradise Island Harbour Resort All Inclusive

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Paradise Island Harbour Resort All Inclusive
3.0 of 5 Resort (All-Inclusive)   |   | * Closed for renovations until 2015 *, New Providence Island   |  
Hotel amenities
York, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Give it a try!”
4 of 5 stars Reviewed February 11, 2013

My husband and I just returned from Harbour Resort and I could not wait to post a review. This place was fantastic! For the price, you could not find a better place for a last minute getaway. I was very skeptical after reading the reviews but I decided to check it out for myself. Just in case, I packed my own towels, sheets and pillowcases. NO NEED!! This place was spotless! If you are looking for a "beautiful beach" vacation spot, this is NOT the place nor is the island of New Providence. Many of the previous reviews stated that the food was horrible. To us, the food was excellent! The choices were limited but what was available was very nicely prepared and quite tasty. The resort itself is old but very well maintained.The pool was small but never too crowded and likewise, their little private beach was combed clean every am. The staff is quite pleasant and helpful. We would return to this resort again if the opportunity presents itself.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Cobourg, Canada
1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 31, 2013

My wife and I just returned from a 4 night stay. We read all the reviews before going and had no big expectations of the resort, especially for the price.

The bad: The resort is a little run down and in need of repair which will be taken care of starting in the summer of 2013 as the resort was purchased by Warwick International Hotels. We probably will not be able to afford the new renovated resort. Too bad.

The good: Our room was 624(island view) and faced Atlantis/ north west view. Yes, our room overlooked the industrial area but it did not bother us as the harbour with large yachts is located right behind it and I was fascinated watching the boats. The room itself was very good, clean and we did not have any complaints. No balcony which is my only gripe.

The food was excellent everyday. Theresa makes an awesome omelet. Good variety each day and the different theme for supper each night was great. The fine dining was also great. I had the steak and my wife had the lemon pepper fish. Great taste.

Antia and Daniel gave great service in the outdoor bar area. Fantastic drinks and very friendly.

The beach is man made. I preferred this beach over the large cabbage beach which everyone raves about. There were too many people at cabbage beach and the locals kept asking you to purchase items or rent jet skis, etc. Our beach was nice and quiet and I could still grab a drink when I got thirsty.

Some other people have also complained that the resort overlooks the shipping harbour
I was mesermized by the boats, both shipping and large yachts that would travel by. I found myself just sitting on the dock watching the boats more than reading or swimming. kinda of like sitting on the dock at a cottage.

The water is a small fenced in area. You can snorkel but not sure how much you will see. If you want great snorkelling, go on a snorkelling tour for the day.

The only real complaint I had was with our flight times which is more a complaint with Sunwing than the resort. We arrived at 1035pm at the resort which meant no food. Then we had to leave by 7am to catch our flight. Again, the restaurant is not open until 7.

Our overall experience with Paradise Island Harbour Resort was excellent. Small resort, not too busy, clean and excellent food/drinks. You can't ask for much more.

Room Tip: island views have 2 windows whereas the water view only has 1. Try to get above the 5th floor.
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed January 31, 2013

I travelled to the Bahamas last July. It was my first trip to take my daughters on a vacation in several years. We loved the hotel and the location was perfect. We loved having our own private cove to sit in each day to catch the sun. The staff in the Harbourview restaurant were wonderful. We ate there almost every night and they began to call us by name and would even remember what items we liked. The small outside bar and grill was also nice to grab a wonderful Bahama Mama and Conch fritters. I felt safe being a single Mom travelling with two girls and the staff was terrific. The rooms are clean and we had a wonderful view of the harbour. I would return in a heartbeat and look forward to returning there again. Smaller hotel without the fuss of a Big place but it's a good experience and easy to walk to other things as well as walking distance to catch the water taxi to the shops and market in Nassau.

Room Tip: Ask for the Harbour side for a view.
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Altamonte Springs, Florida, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 31, 2013

My boyfriend and I wanted to take a beach vacation before returning to work in the New Year. We stayed Jan 4th-8th 2013.

Upon arrival to the hotel we were checked in quickly. The bell hop and the front desk attendant was very kind. We get up to our room and I was quickly disappointed. The bathroom wasn't cleaned. The bed felt sagged in and beat up. The floors weren't cleaned. I actually started to cry cause our flight was delayed by several hours and all I wanted to do was rest for a bit. My bf called down to the front desk and explained the situation and within 20 mins we were transferred. I think it was a honest mistake because the transferred room was the exact same size as the other room (we didn't get an upgrade) but it was immaculate. It was a complete difference from where we had been placed in prior.

After dealing with the initial "woah, what did we get into?" We were pleased with our stay throughout the entire time. The food was good. My bf is a breakfast guy and enjoyed the omelet station and stacks of bacon available. I'm sure there was other food available but that's all he talked about. I on the other hand, am a later meal kind of girl and the Wahoo grill with TVs & american style food selection hit the spot for lunch. Wings, burgers, etc.. and the bartenders making stiff drinks -- I was happy. For dinner, we ate twice at Harbourview Restaurant. The food was so amazing. The chowder, coffee rubbed steak with blue cheese, and the snapper-- OH MY WORD. LOVED IT! We ate once at the buffet place and it did the job. The food was fresh and there was plenty of it. *If our room had a microwave, I would have fixed a plate for later (I start the day late and then am starving later) but there wasn't & I couldn't do that so I actually went hungry one late night. Just having soup or something available after 10pm would have been a joy. Hopefully they will do something about that if enough people ask.

The pool was one of the prettiest I had seen. REALLY. The layout of it, the bridge, the presumed adults area near the bar-- it was very nice. Kids that were staying at the resort during our stay tended to stay near the end of the pool near the beach. The center portion of the pool was used by people laying out and sleeping. The end of the pool near the bar had adults being loud and drinking. It seemed to be a natural set up either by the resort or perhaps the patrons themselves but it worked out really well.

They had activities personnel that really knew how to engage the crowd. There was dancing in the lobby almost every evening we stayed and there was trivIa games. Typically I avoid that kind of thing but even they were able to draw my cold heart into it. LOL. The bar in the lobby is where the adults gather until 2am. There is one TV but you really get engaged in conversation with fellow travelers and before you know it, it's closing time. It has a nice, welcoming vibe. Really enjoyed the staff working that bar.

Overall experience: POSITIVE. I like the smaller resort feel so I had no desire to try out Atlantis. I laid out by the pool, drank to my liver couldn't handle it anymore, ate until I was full, and relaxed. Exactly how I wanted to spend my vacation.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waterloo, Canada
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 30, 2013

We had a wonderful relaxing stay at the resort. It is located on the south side of the Island walking distance to casio shops and bigger beach on the north side. The rooms were large , clean with a fantastic view of the hourbour. We were on the 12th floor facing east, no balcony, picture window with fantastic view looking at beautiful residential area and both habours, with great looking boats. The hotel staff was very friendly and the food was beyond our expectations, nice variety evey day and everything fresh. A la card restaurant had a great menue with realy good food. The bar at the pool mixed great Bahamian drinks plus other. It also served variety of great light meals. Lobby bar had intertainment daily round 8:30 pm. The pool area and the beach was very nice especially on windy days in the winter temparature 77-80 and January that great. Love to go back soon again. B&H Waterloo, Ontario Canada Jan20-27/13

Room Tip: Pay extra for side water view facing east higher floor with million dollar view. Do not pick the wes...
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elkader, Iowa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 30, 2013

My girlfriends & I went to this hotel for a 7 day fun in the sun trip. This hotel should have been condemned a long time ago. We arrived & went to our room only to find it filthy & moldy & smelly. They put us in another room , it was a little better, so thinking all rooms were like this we stayed in that room. There was mold on shower curtain & tub. After taking a shower & walkin in room, our feet were soo dirty. On our last stay in room we were encountered by a mouse that ran in a hole in the bathroom wall. We went down & they were very friendly & going to put us up in a balcony room,(why they didnt do that to begin with?)we said we are leaving now. They told us someone had bought resort & were making it into gold star resort. I will not stay there again unless they send me a freebie when they do. The staff was very friendly & I would go there again because of them.

  • Stayed January 2013, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorenzo S, Manager at Paradise Island Harbour Resort All Inclusive, responded to this review, February 8, 2013
Thank you for taking the time to write a review on TripAdvisor regarding your recent stay at the Paradise Island, Nassau, Bahamas. We appreciate the time you devoted to assists us in our efforts to continually improve and address specific guest issues.

All of us at Paradise Island Harbour Resort strive to provide an enjoyable and relaxing guest experience and we were disappointed to learn that you and your girlfirend encountered many shortcomings during your stay. This is certainly not the type of service we base our reputation on, and I apologize for any inconvenience or frustration these problems may have caused you. I have reviewed your posting with all the pertinent department managers to address all the items of your concern. We appreciate your business, and hope your travels return you to our door once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wilton, Connecticut
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 29, 2013

We have just returned from a weeks stay and we were well aware of the reviews (both positive and negative) before booking our trip. The positives, the staff went above and beyond expectations to make all the guests feel special, the alcoholic drinks were better than most all inclusive resorts and the wine was drinkable, the breakfasts were good, Alfred, one of the tour directors, directed us to a snorkeling trip with lunch and games on Rosé island. The negatives, after two days we switched rooms because of water leakage in the bathroom, our view which faced west overlooked a container and storage parking lot, the pool was so cold (even for children) along with the jacuzzi (that did not work) hardly anyone went into the water, the very small man-made beach is a poor excuse for a beach, the food was marginal at most. Although every night was a different food theme night, it all tasted the same, so we made sure we started off with soup, which were good and ended with deserts, which were also good. We dined at the "exclusive restaurant" twice, the first night the food was above par, the second night the food was so bad that we went to the main dinning room and again had soup. If it wasn't for our day trips to Atlantis, having a lot of fun at the adventure water park, swimming in heated pools, visiting the aquarium ( twice, it's free after 6:30pm or if you have tickets to the water park) and dinning in their village, we would have left Paradise Island with an extremely negative feeling.

Room Tip: I can not say anything positive about the rooms, and don't get a room next to the elevators beca...
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  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lorenzo S, General Manager at Paradise Island Harbour Resort All Inclusive, responded to this review, January 31, 2013
Thank you for taking the time to write a review on TripAdvisor regarding your recent stay at the Paradise Island, Nassau, Bahamas. We appreciate the time you devoted to assists us in our efforts to continually improve and address specific guest issues.

All of us at Paradise Island Harbour Resort strive to provide an enjoyable and relaxing guest experience and we were disappointed to learn that you encountered many shortcomings during your stay. This is certainly not the type of service we base our reputation on, and I apologize for any inconvenience or frustration these problems may have caused you. I have reviewed your posting with all the pertinent department managers to address all the items of your concern. We appreciate your business, and hope your travels return you to our door.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paradise Island Harbour Resort All Inclusive

Address: | * Closed for renovations until 2015 *, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Top resorts Hotel in
#11 On the Beach Hotel in
Price Range (Based on Average Rates): $
Hotel Class:3 star — Paradise Island Harbour Resort All Inclusive 3*
Number of rooms: 246
Official Description (provided by the hotel):
The Best Value Of All-Inclusive Bahamas Hotels And Resorts......... great views of Nassau Harbour, picturesque scenery, and exciting recreation for the entire family at Paradise Island Harbour Resort. This resort is the perfect waterfront location - overlooking the harbor and ocean inlet plus unlimited food, beverage, music nightly,pre-planned daily activities....... all for 1 all-inclusive rate. Let your stress melt away amid cool ocean breezes, a private beach and spectacular 380,000-gallon pool. Take advantage of complimentary water activities such as snorkeling and scuba diving lessons. We're the ideal escape for anyone seeking fun in the sun. And if you're feeling a bit adventurous, you're just steps from Atlantis and a host of boutique shops, gourmet dining, fabulous casinos, and the world's largest marine exhibit. Lose yourself in the laid-back atmosphere of our Paradise Island Bahamas hotel, which offers spacious accommodations in a breathtaking setting:Located just across the bridge and harbor from Nassau, the historic downtown capital, minutes from world-class golf, wind surfing, scuba diving, and fishing and within walking distance to all the excitement of Atlantis Casino, and shops. Nassau International Airport (NAS)is a short 30 miles (30 minutes) away. ... more   less 
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Also Known As:
Paradise Island Harbour Resort All Inclusive Hotel Paradise Island
Paradise Island Harbour Hotel
Paradise Island Harbor Resort
Paradise Island Resort
Paradise Island Harbour Resort All Inclusive Bahamas

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