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“Great hotel to get into Atlantis!” 4 of 5 stars
Review of Comfort Suites Paradise Island

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Comfort Suites Paradise Island
3.0 of 5 Hotel   |   Paradise Island Dr, New Providence Island   |  
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Ranked #4 of 14 Hotels in Paradise Island
new york
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Great hotel to get into Atlantis!”
4 of 5 stars Reviewed January 27, 2014

The hotel was a 2 min walk from the Atlantis beach tower.You get the wristbands to go into the Atlantis from the lobby of the royal towers. We spent the whole day at the Atlantis water park which is amazing. The kids loved it. As for the room, It is really small and cramped. We reserved a room with two double beds and got a room with a king size bed instead. The couch pulls out into a bed so that was good for the kids. It's a small room that really only fits 4 people max. I had 4 kids with me one was a 4 month old and one was a 2 year old.There was barely room to move around the room. The water pressure in the shower was really bad. The water also kept switching from hot to cold.The breakfast was really helpful for us being that I have a big family.They have bagels waffles cereal ect. Most of the food is kosher which is a big plus for my family.In conclusion if you want to go to Atlantis this is a great hotel.If your not interested in the waterpark then find a different hotel.

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, General Manager at Comfort Suites Paradise Island, responded to this review, February 2, 2014
Thank you for choosing the Comfort Suites Paradise Island. We do appreciate you taking the time to comment on your recent stay. We do apologize for you not getting double beds as requested. We are happy to note that you did enjoy your stay with us and that our breakfast was a big plus for you.
We look forward to having you and your family stay with us again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,614 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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Cocoa Bch
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 27, 2014

Comfort Suites are located next to Atlantis. When you stay at Comfort you have full accessibility of everything Atlantis has to offer, water slides and so on. The rooms are much cheaper than Atlantis and offers you a free breakfast and free internet. You do not get this at Atlantis. The hotel itself is maintained beautifully, staff is great as were the rooms. Like I said, best deal on Paradise Island!

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, General Manager at Comfort Suites Paradise Island, responded to this review, February 2, 2014
Thank you for your positive comments on tour hotel. We are glad to note that your were able to take advantage of our free amenities. We are most grateful for your patronage and look forward to you staying with us again in the future.
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Ohio
Top Contributor
85 reviews 85 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed January 26, 2014

We loved Atlantis & this was a great place to stay during our visit. The hotel let us check-in early & then we had a late flight when leaving & they let us store our bags there while we stayed at Atlantis for the day. Our room was clean & spacious & the beds were very comfortable (especially after all the walking we did). The shower temperature would fluctuate between hot & cool but it was no big deal. The breakfast was basic, but we got full every day & then took our own snacks to Atlantis & went out for a nice dinner. It was a very short & safe walk to Atlantis everyday. We saved money by staying here & it was a great experience.

Room Tip: We had a pool view but any room would work.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, General Manager at Comfort Suites Paradise Island, responded to this review, February 2, 2014
Thank you for staying with us at the Comfort Suites Paradise Island. We appreciate your comments. Our Engineering Department will look in to the water problem mentioned. We are happy that you enjoyed your stay with us. We look forward to having you as our guests again in the future.
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Kingston, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 22, 2014

Great Place At A Bargain Price In A Wonderful Tropical Place. Arrived Early In The Morning From New York And Rooms Were Not Ready But Hotel Staff Were Very Accommodating And Allowed Us To Put Our Bags In A storage Area So We Didn't Have To Sit There And Babysit Our Luggage While We Waited For Check In Time. Since The Hotel Gives Vouchers For Atlantis Grounds We Decided To Explore Atlantis And Have Breakfast There Plus I Did A Little Shopping. Comfort Suites Is Very Clean Efficient And Free Breakfast Outside Or Indoors Whichever You Choose Every Morning. Would Certainly Stay Again But Also Stayed Atlantis For The Last 2 Days For The Experience.

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, General Manager at Comfort Suites Paradise Island, responded to this review, February 2, 2014
Thank you for choosing comfort suites as your vacation hotel.
We appreciate you taking the time to comment on your Stay with us. We look forward to having you as our guess again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poole, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 21, 2014

After a ten hour flight from the UK, we arrived at this hotel. The reception staff were very helpful, courteous, efficient and friendly. We had a problem with our reservation on arrival, our holiday company in the UK hadn't made the reservation. It was sorted out very quickly, Kenrith was extremely helpful and kept us informed. The hotel is very clean, and our room is cleaned every day to a very high standard. The breakfast which is included in our package is very good and plentiful. We have been here for one week and have another week to go. An added bonus is that we have unlimited access to Atlantis and all the facilities. Looking forward to week two. I would highly recommend this hotel to my friends. The Bahamian people are so friendly and polite.

Room Tip: A pool view!!!!
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, General Manager at Comfort Suites Paradise Island, responded to this review, February 2, 2014
Thank you for taking the time to comment on your stay at our hotel. We are happy to note that our Front Desk Staff were able to assist you with your booking concern.
We appreciate the positive comments and we look forward to having you as our guest again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watertown, Connecticut
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 19, 2014

The Comfort Suites is very clean and comfortable. My complaint is that if you signed up for the kids stay free plan, they do not give you the coupon cards upon checkin. You have to ask for everything. There were only two options for dining using this option: Caruso's at lunch and Anthony's for dinner. Anthony's was great with the kids!

There is only one elevator at the hotel and if you have a disability, make sure you ask for a room near it or you are in for a long walk.

Finding the location for the wristbands at Atlantis was also a challenge. You would think that at checkin they would provide you with a map. For all new visitors, you must enter thru the Royal towers entrance to the Atlantis and go thru the casino. Bring your pink room cards for all parties wanting a wristband. Once you go thru the casino, you must show these cards to Security and then go to the left and down the staircase. Once you get to the bottom, the adventure tour desk is on the left. You must repeat this process every day to get a new wristband.

Room Tip: If you have children and require using a stroller, ask for a room near the elevator. There is only...
See more room tips
  • Stayed January 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, General Manager at Comfort Suites Paradise Island, responded to this review, January 20, 2014
We would like to thank you taking the time to comment on your recent stay with us.
I do apologize for the Front Desk not giving you your coupons at check-in for the kids eat free program. I will follow up on getting directional information for our valued guests to be able to find the location at Atlantis in which you would obtain your wrist bands.
We do appreciate your business and look forward to having you as our guests again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas TX
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 19, 2014 via mobile

Full access to atlantis no restrictions. You go across the street through the lobby down the steps to get wrist bands and your in the waterpark! We stayed over Christmas 2 adults and 2 teenage boys fit comfortably. We went to Paris earlier in the year but wanted to see atlantis. We needed to save money and we did! Breakfast was included. There are surcharges (add $80 per night for family of 4). We walked to the grocery store bought snacks, beer, sandwhich stuff etc. You can take food/drinks into atlantis and they will even give you a bag of ice! Btw atlantis will provide beach towels no charge. This is not the four seasons but an opportunity to see the worlds best waterpark at a discount it was awesome. You can even use their shuttle service for free. Walk across the street and catch the shuttle. We went to the cove bar almost every night. Enjoy.... kids grow up quick!

Stayed December 2013, traveled with family
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, General Manager at Comfort Suites Paradise Island, responded to this review, January 20, 2014
Thank you for taking the time to comment on your recent stay at the Comfort Suites. We appreciate your patronage. We look forward to you staying with us again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Paradise Island

Address: Paradise Island Dr, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Paradise Island
#6 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Suites Paradise Island 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Comfort Suites Paradise Island Hotel Paradise Island
Comfort Suites Bahamas
Paradise Island Comfort Suites
Comfort Suites Atlantis
Comfort Suites Nassau
Comfort Suites Paradise Island Bahamas

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