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“Great way to see Atlantis w/o the high price tag” 4 of 5 stars
Review of Comfort Suites Paradise Island

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Comfort Suites Paradise Island
3.0 of 5 Hotel   |   Paradise Island Dr, New Providence Island   |  
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Ranked #5 of 14 hotels in Paradise Island
Austin
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Great way to see Atlantis w/o the high price tag”
4 of 5 stars Reviewed September 14, 2013

I traveled in late August w/my 10 yr old grandaughter. I booked a package w/CheapCarribean.com & paid $1200 for both of us. It included room/RT air/airport shuttle to/from Nassau to Paradise Island (about a 30 - 40 min trip 1 way), daily passes to Atlantis, free breakfast, wifi, & kids eat free promo. Not bad for Friday - Tues.

We got checked into the hotel pretty quickly once we arrived, but the shuttle service I booked as part of my Cheap Carribean package could have been better. It was a bus that wasn't dedicated to just the comfort suites, but stopped at Atlantis & other hotels, so we had to wait to depart the airport, & to get dropped off after the Atlantis guests. All this caused us to miss getting access to the Atlantis facilities on our arrival day (Friday), as they stop issuing wristbands (necessary to get access to the waterpark) at 4 pm. with this deal.

The room was fine. The bed was comfortable & their was a separate sitting area w/desk & coffee table to relax. Nothing fancy, but I didn't come here to spend a lot of time in the room anyway. I did have an issue w/the hotel overbilling me for the movies however, so be careful if you pay for the unlimited 24 hr movie viewing that you don't get double billed. I argued w/them at checkout over this, they said they would credit me, but they didn't.

Another negative was the breakfast. Really crowded, they don't bring out more food once they run out of things, & the breakfast staff isn't friendly. They seemed annoyed to be there almost & I didn't see smiles on any of their faces. They have a couple locations inside the hotel for the breakfast. Not sure if both are open simultaneously, but I did run into an issue with the breakfast bar on our side of the hotel being closed w/o forewarning, so we missed breakfast that day as we cut it too close to our departure time & didn't have time to run over to the other one that was open. Oh well..

The food is super expensive in the area, so I brought my own Jif peanut butter & ziploc bags & took bread & jelly from the breakfast bar each day & made PB&J's for us to take to the beach. Worked out great. You can rent lockers & get beach towels at Atlantis, so you can secure your things while you are having fun on the beach or at the water park.

Other things about the hotel. The bar was nice to get a glass of wine, or drink in the evenings. The bartenders were really nice & they made my grandaughter a virgin banana/strawberry smoothie nightly & we took our beverages to our rooms to retire for the evening. Once the sun goes down, you can walk around the shops at the pier, grab some food/icecream, listen to music or watch the world go by. This area is always busy w/lots of people & we enjoyed the scenery w/the yachts in the harbor & live music playing in the restaurants. We also spent time at the Atlantis hotel walking around & enjoying the grounds/acquarium.

All in all, I'd stay at the Comfort Suites again for this deal. You really can't beat the prices compared to what you get. Just get to breakfast early & try to pack your own snacks/lunch items so you can save $ on food/drinks which really add up.

Room Tip: ask for a room that is on the end that is closer to the pathway to Atlantis.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review, October 2, 2013
Thank you for choosing the Comfort Suites Paradise Island for your vacation. We are happy to read that you enjoyed your stay and the complimentary buffet breakfast that is served daily.
We look forward to welcoming you back in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
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Corpus Christi
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed September 12, 2013

Free breakfast, free wifi, free access to Atlantis and clean rooms! What more do you need? Tip: stock up at the liquor store across the street. There's a mini fridge in every room. Only downside, long walks to the elevator.

Room Tip: West wing is closer to the pool and Atlantis, east wing has better layout in regards to the elevator...
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  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal
Senior Contributor
23 reviews 23 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed September 12, 2013

If you are lucky enough to stay on this gorgeous island but you dont have super deep pockets, this hotel starts to look pretty good.
For starters, it is well located, and by that I mean close to Atlantis. As well, checking in allows you access to all things Atlantis and that is another selling feature.

now for the bad news- this hotel while clean is devoid of character and charm. the tradeoff for these are working air conditioning, clean towels, and better than most house-keeping. the staff are accomodating and try to make things enjoyable.

free breakfast is a way to once again not splurdge but dont look for a lavish tropical buffet. instead you get basic stuff to fill you up.

the pool isnt one that gets much use if we compare what you get a short 5 walk away in atlantis. one idea would be to expand the breakfast area so that guests dont need to jockey for tables.

all in all, a good choice for the value.

Room Tip: ask for a renovated room or suite facing the pool
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntington
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2013

Reasonably prices rooms in a clean, pleasantly decorated hotel. Room rate includes daily continental breakfast (scrambled eggs, sausage, cereals, rolls, toast, yogurt, etc). Very helpful, friendly staff. Rate also includes use of Atlantis facilities. This is quite a savings since the admission to the Atlantis water park is $125 a day. Guests can enjoy the activity and luxury of Atlantis, but return to their rooms in a quiet more relaxed atmosphere. Bar is in the lobby so there is no real lounge area to speak of. Outdoor tables are available.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed September 5, 2013

My family and I stay there for 6 nights. We booked through Costco and it was a great deal. It was right across from Atlantis so the location is excellent. We had full access to Atlantis which was included in room fee, free breakfast and free wifi. We walked to Royal Tower in the morning to get bracelet to Atlantis water park. We also setup so that we can charge to our room while we were in Atlantis. Wifi was good for internet surfing but too slow for Netflix. Our room was spacious with a queen bed and pull out sofa.

My parents' room as a small water leak from their toilet. Maintenance person came and worked on it but couldn't fix it. The safe in their room was not working. Besides those two issues, everything else was great. The staff was friendly and helpful.

If you don't book through Costco, be prepared for a lot of surcharges which will add up. They could upgrade us to deluxe rooms as we reserved because we wanted 2 adjacent rooms. This was not their fault. If you want this, make sure they know ahead of time.

Overall, we had a great stay and highly recommended it.

Stayed July 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review, September 11, 2013
Thank you for taking time to write about your vacaton. We are happy to read that you enjoyed your stay. We look forward to welcoming you back to Comfort Suites Paradise Island in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newburgh, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 5, 2013

Great visit back to comfort suites. we asked for a room near the pool and were given one w/ a slider door to the pool deck, the full access to atlantis is priceless. participated in the activities and won great prizes at bingo at the atlantis thearter. breakfast is decent.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review, September 11, 2013
Thank you for choosing to return to Comfort Suites Paradise Island. We look forward to making each and every trip you take to the Bahamas a success.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

I was pleasantly surprised about the customer service at all levels. Staff was so friendly and willing to assist even outside of their own job functions. I was island-hopping to the family islands and had no problem because my extra luggage was safely stored. This amenity is lacking or requires payment at other hotels! It is great value for money and the complimentary breakfast is awesome with a wide choice!

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
comfortsuitespi, Director of Sales at Comfort Suites Paradise Island, responded to this review, September 5, 2013
Thank you for choosing to stay with us. We are happy to read that you enjoyed your stay. We look forward to welcoming you back to Paradise.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Paradise Island

Address: Paradise Island Dr, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Paradise Island
#6 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Comfort Suites Paradise Island 3*
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Also Known As:
Comfort Suites Paradise Island Hotel Paradise Island
Comfort Suites Bahamas
Paradise Island Comfort Suites
Comfort Suites Atlantis
Comfort Suites Nassau
Comfort Suites Paradise Island Bahamas

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