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“Paradise Awaits” 5 of 5 stars
Review of Comfort Suites Paradise Island

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Comfort Suites Paradise Island
3.0 of 5 Hotel   |   Paradise Island Dr, New Providence Island   |  
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Ranked #3 of 14 Hotels in Paradise Island
Cambridge, Canada
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
42 helpful votes 42 helpful votes
“Paradise Awaits”
5 of 5 stars Reviewed May 7, 2013

Our family of 4 stayed at the Comfort Suites Paradise Island for one week. Booked the hotel and flights through CAA travel website. The package price was prepaid and included the $5 per day per adult gratuity housekeeping charge as well as the energy surcharge. These additional mandatory resort charges amounted to $255.30 for the duration of our stay.
We calculated a $2000 savings by staying with the Comfort Suites instead of onsite at the Coral Towers Atlantis. Guests of Comfort Suites receive free entrance to Atlantis daily. Less than 10 minute walk to pick up your wrist bands and access Atlantis. You will have signing privileges at Atlantis for meals and drinks with your "pink card". To purchase souvenirs in Atlantis you will need to bring your credit card. (No cash policy, pink card for food and beverages only) Purchases in Atlantis Marina Village can be paid with cash or credit card and pink card if purchasing food or beverages.
Free WIFI and free breakfast buffet (eggs, sausages, fruits, cereals, yogurt, toaster waffles, assorted breads, muffins and pastries as well as bacon on the weekends) are also a bonus at the Comfort Suites. Microwave, fridge and safe in room a great perk. (Was never charged the $2 per day for the use of the safe) Our room was on the 3rd floor mid way to the staircase for the front lobby, front desk. Clean, quiet and comfortable. Hotel pool and grounds are well maintained and very secure! Staff were friendly and helpful. Pool bartender was a big hit with guests and kids. Drinks average about $10 each with 15% tip included. Adding the extra 5% was greatly appreciated. Pool bar closes at 7pm, the hotel lobby bar is open late.
Guest laundry was handy, 3rd floor over front desk. Strip mall across the road easy access for water bottles, liquor store, Dunkin Donuts and Anthony's Grill. (Good, cheap, takeout pizza)
Overall we experienced great value and great service resulting in a really great vacation. We would not hesitate to book another stay at the Comfort Suites Paradise Island.

Room Tip: A $600 hold will be placed on your credit card when you check in. This is to cover charges made to...
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,706 reviews from our community

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  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (410)
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Waterford, Michigan
18 reviews 18 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 7, 2013

We arrived to a pleasant common area. Good service from outside staff. The front desk was extremely rude. We did notify the hotel in writing about this....the breakfast staff, bartender, and everyone else we encountered was wonderful! This place is a gem. The room was a very good size for the family. We had a small sink and refridgerator which was great for keeping small drinks, etc. It is literally right across the street from the Atlantis property and access to everything was included in our price which was about half of the Atlantis properties. We chose to eat lunch here because they have a great swim up bar which was completely empty. (And kids eat free here.) There is a free hot breakfast every morning which is another big savings. We stayed our first week on New Providence Island and the last 3 days here which was wonderful! I would highly recommend this property to any family on a budget who would like to go to the Atlantis! I almost hate to tell anyone about it because it is a hidden gem in my mind. You can walk to cabbage beach, the cloister, and Versailles Garden and all the shopping and eateries you would like to very easily although we did have a car due to the fact that we stayed in a condo for the first week of our trip. Just remember you are not ocean front the way we were for the first week but it was a small price to pay for what you are getting in return. We loved our entire trip and would suggest a duplicate trip to anyone who asks...we hope to return here again. Beds were comfortable. Quiet. Clean.

Room Tip: We liked our room on the top floor with an outside window toward the entrance of the building. I do...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neenah, Wisconsin
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

The Comfort Suites is a great value that allows you all the amenities of the Atlantis, at a fraction of the cost. The staff is fantastic and the service wonderful. The pool bar has great drinks and you'll find that they actually are tastier than the drinks at the Atlantis. The hotel is clean and comfortable and a great place to stay. It has a little lunch and breakfast cafe which is very good.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
52 reviews 52 reviews
25 hotel reviews
Reviews in 17 cities Reviews in 17 cities
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed May 7, 2013

Not a bad hotel. The “Suites” name is a bit of a misnomer because you get one room, but we did have a sofa, an armchair and a desk with an office chair. The king-size bed was comfortable. The room was clean, with the exception of a bit of mold in the bathroom, but hey, this is Caribbean. The Internet connection is free and OK.
It has a smallish pool with a swim up bar where you can get an enormous alcohol concoction for $8.
It is not on the beach, but the main advantage of this relatively cheap hotel is that you get full privileges at the nearby Atlantis Hotel. Atlantis charges visitors $125/person/day for the same thing, which is silly, since you can quite often get a double room there for less than $200. The bummer is that in order to get the wristband that entitles you to all the Atlantis pools, slides and lazy rivers you have to walk to the Atlantis Royal Tower through the casino about 15 minutes every morning. This was an expensive walk for us, losing at least $50 in the slot machines on every trip.
Your Comfort Suites stay includes a relatively awful buffet breakfast. You can have it inside or by the pool, which is its saving’s grace. What is better than breakfast by the pool? It consist of scrambled and boiled eggs, sausages, hash browns, spongy bread (although, at times, they had bagels), cereals and some fruit. Sometimes there were no eggs, other times no sausages but if you wait, you may have it all.
To conclude, not a bad place if you want Atlantis without Atlantis prices.

Room Tip: I agree with others that asking for a pool view is a good idea. If you face the street, it can get n...
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maplewood, New Jersey
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

This hotel is a little known 'cheat' for staying at Atlantis. For a fraction of Atlantis' cost this hotel includes breakfast, Internet access and access to ALL of Atlantis' attractions. You can spend all day splashing, sliding and eating at Atlantis without the tacky 'Vegas-esq' aspects of their resort. Service is great. Access to Arlantis is literally across the street.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hot Springs, Arkansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 5, 2013

Traveled 4/28/2013 thru 5/3/2013 Wife and I, in our 60’s.
The hotel was perfect...I read about 100 of the trip reports on Comfort Suites which helped me figure out where I wanted to stay. 1st floor west side facing the pool area, which was a few yards away and nicely camouflaged from direct view. There was a table with four chairs just outside our door and a gazebo a few steps away. At this time of year, there were mostly families with non-school-age children. Our room was very quiet and, in fact, we had no noise in the hotel or from the pool area...since the bar shuts down by 8pm. Breakfast was the same everyday but there is enough variety that you do not have to eat the same thing every day.
The weather was terrific, especially after dark. Weather report predicted rain sometimes as high as 70% but I kept asking the locals; they said don’t worry it won’t last long and may not happen anyway…which was right on. This was weather.com for Nassau…the storms would come to the Bahamas, look like they were going to Nassau, then split and move elsewhere.
The staff was GREAT...and I mean everyone...maids, grounds keepers, life guards, service people and, of course, the front desk personnel. The locals were friendly and helpful. WE stay at a lot of Comfort Suites in US and the Bahamians are extremely cordial.
Never had any problems of any kind at either Atlantis (water park or beaches) or Paradise Island itself. Got to the beach (Cove Beach and Paradise Beach) around 9 AM every day, would go to water park for rides, then back to beach…left all our stuff at the beach…no problems….no solicitors whatsoever. Those beaches had better water, with Paradise having some of the calmer water.
The shops across the street from hotel (and just a few steps from Anthony’s Restaurant) were good…the best prices seem to be at the Leather Store (don’t know why it’s called that…has souvenirs, etc.) Around the corner is a convenience store if you need more water, sun lotion, etc. My wife and I decided to walk over the bridge (very safe) to straw market in Nassau and back one day. It wasn’t bad…but, we like to walk. Met a lot of really nice shop keepers who went above and beyond to share their island environment. Straw Market was not that much fun since it is right where up to 5 cruise ships dock every day. Way too many people for us…but the shops before you get there are less crowded.
FOOD IS EXPENSIVE…just be ready for that. Lunch $30-$40, dinner $40-$80. Atlantis restaurants are even more. We ate at the marina restaurants, but mostly at Anthony’s (across the street from Comfort Suites)…their Havana Black Bean soup is great, pizza is good…in fact, everything we ate there was consistently good! You can and we did drink glasses of water on Paradise Island…BUT NOT IN Nassau...we drank bottled water and carried that with us to the beach. We bought nothing to eat or drink at Atlantis (just did not want to do the “free refill” cup deal). We brought what we needed in our carryon beach bag…bananas and oranges from breakfast, bottled water and, of course, alcoholic beverages (no glass, so the beer went into the empty water bottles…be sure and put the empties where the maid will not throw them away).
Here is what we did when we arrived…and it worked great. Upon getting in the taxi ($34 to hotel), ask the driver to take you to the same grocery store he goes to. There get your snacks and a case of pint drinking water ($15). Save the empty bottles of water for refill later from the gallon jugs you can buy in the stores near Anthony’s for $1.95. Next time, I will buy 8 pint bottles and a couple of gallons of water at the first grocery store (the taxi driver’s store).
Now if you do not drink alcohol, you can skip this paragraph. After the grocery, ask the driver to take you to the liquor store he goes to. All of these stores are off the beaten path in Nassau and by far the cheapest. The most popular beer is Sands and Kalik beer. I’m a Miller Lite person, so I found I liked Kalik (they have lite, regular, and strong (7%)...I liked regular). Buy what you think you would drink in the time you are there…you can get 3 beers for $5, and some stores will throw in a nice logo mug when you by 6 or more beers. Besides beer, we bought Stolys vodka for $15 for a 750ml. Off-island tobacco, beer and liquor are cheap. On the Island, you will pay $4.50 to $6.50 for the same bottle of beer. Drinks on the island will run $6-$12. I know it sounds like you show up at the hotel with a lot of stuff…more than luggage, but believe me they come out right away with a luggage carrier and load it all up for you. We like sugar-free mixes, so we brought our Lime Margarita Crystal Lite package mixes, (1/2 pkg. to a pint of water) and mixed our vodka with that. We would mix our drinks in the room, go out to the pool and visit with people.
We like the casino, but brought too much over dress for the place. 80% of the people wear shorts and nice tops. The clubs (Nubu, open only Thurs-Sat and I am sure it costs as well), Dragons cost $20 per person...and nobody was ever in there dancing, so we skipped the dancing…but really how many 60+ people do you see doing today’s music?
When you check in they give each person in your party a PINK card that is used to get your Atlantis wrist band for the day. 9-6 is the published time, but the beaches are open 24/7 and, believe it or not, are PUBLIC, but only Atlantis beaches require some kind of pass (the cruise ship people pay around $100 & $80 for children for a day pass to the full park) so for those who pay that price you will have cruise people at the park and the beaches. We always were one of the first people on the beach so we had our pick of canopied layout chairs. The water park chairs fill up around 11 AM at the various pools depending on your parties preference. There are a couple of really good pool choices for little kids. Now, Cabbage beach (by the RIU) gets the most cruise traffic because it is basically free. I’m sure Junkanoo gets some as well as Cable beach. WE did not go to any of those. There are a few places to snorkel on Cove beach and Paradise beach, but I was told not too many species of fish.
Every day you must go through the Casino to the first hotel lobby, then down the stairs to get your wrist band to have full access to water park and beaches. DON’T FORGET TO TAKE YOUR PINK CARDS! When you leave the park, leave through the Coral Hotel Lobby…it’s a shorter distance back to hotel and you don’t have to go through the casino.
Finally, in talking with so many locals, they recommended we try Eluthera or Exuma sometime as well. Less crowded and you can rent a house…which is what we would do with our 3 children and their families.
We had such a good time and will definitely repeat our trip to the Bahamas. We have been to Mexico, St. Kitts, Jamaica, US Virgin Islands, and Puerto Rico…and THIS place, hands down, was more to our liking…and the Bahamians are the BEST islanders to be with. We walked everywhere (day and night) and NEVER ONCE GAVE A SECOND THOUGHT AS TO OUR SAFETY…unlike everywhere else we have been
Hope this helps.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laval, Canada
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2013

We stayed at the comfort suites from April 20th to April 30th, it was myself, my husband, my 2 year old and my mother. We had reserved 2 rooms side by side but when we got there they had put us on 2 different floors, they told us they would have it fixed the next day and as promised they did. The people there are very friendly and the hotel is very clean.One thing I really dislike about this hotel is that there are no balconies, for some this may not be of importance but for us it is, as my husband is a smoker and since our routine is always chilling on the balcony and having a glass of wine after the little one goes to bed. They do have rooms on the first floor that give you access to a walkway, we requested they put us in one of those rooms and they did. When I was booking my trip, I found the Comfort Suites and the Atlantis beach tower at almost the same price, we chose to stay at the Comfort Suites in hopes to save some money since it offered free breakfast, problem is what we did not know is that breakfast ends at 10:00am, we are late sleepers when we go on vacation so we would never make it in time.You do have full access to the Atlantis when you stay at the Comfort suites, however you need to walk all the way to the Royal towers front desk (about a 12 minute walk) in order for you to obtain your wristbands and you must do this every day, the walk is not really the issue, its the fact that the front desk is usually busy so you waste some time waiting in line to get your bracelet and all family members need to be present at the desk in order for them to get their wristbands, so the kids tend to get a little edgy while waiting. So my advice to you is if you find the Atlantis at almost the same price as the Comfort Suites then just book the Atlantis, especially if you are a late sleeper :-) or if you enjoy sitting on a balcony. If those things don't matter to you then go ahead and book, this hotel is clean, the staff is friendly and their pool is great for some quiet relaxation time. Also try and get the 2 double beds instead of the King bed with the pull out couch as the pull out is very uncomfortable. Enjoy your stay in paradise, we sure did :-)

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Paradise Island

Address: Paradise Island Dr, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Paradise Island
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Paradise Island
#6 Family Hotel in Paradise Island
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Comfort Suites Paradise Island 3*
Number of rooms: 228
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Also Known As:
Comfort Suites Paradise Island Hotel Paradise Island
Comfort Suites Bahamas
Paradise Island Comfort Suites
Comfort Suites Atlantis
Comfort Suites Nassau
Comfort Suites Paradise Island Bahamas

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