After reading some of the other reviews on here about the Sheraton we were a little hesitant but pulled the trigger because we found a great deal on Hotwire.com (which included ALL resort fees, I did not have to pay a cent at check-out/check-in). We stayed for 4 nights during december 2012.
My wife and daughter and I had a wonderful time. Yes the hotel is not a 4 star by American standard, but people, YOU ARE NOT IN AMERICA, you are in Nassau. You need to relax, smile, be polite, be patient and not expect to be wrapped in a warm blanket and have your hand held constantly like we are fortunate to be treated here in the good old USA.
We found the people to be very warm and hospitable and if you treat them the way you like to be treated, then you get the same back.
ok here is my actual review:
Hotel - Checking in was quick and easy (although there was only 1 couple in front of us). The lady at reception was very friendly.
We requested a room with a King bed but she ended up letting us choose between a King or 2 Double beds. After reading reviews on TripAdvisor, we asked her for a room on a high floor near the elevators and she gave us a room on the 8th floor. The view from our balcony was absolutely AMAZING.
The room itself was fine. Nothing fancy, but perfect for our needs. After all, when you are in the Bahamas you won't be spending too much time in your room. The room had a flat screen TV, 2 double beds (my wife and shared one and it was fine), a chair and a desk. Yes it was outdated compared to most modern USA hotel rooms, but NO BIG DEAL.
The only con was that the plug in the bath tub did not close properly. NO BIG DEAL, we improvised and placed a plastic cup over it and let the water pressure seal it and WA LA, problem solved.
The room also does not have wireless access, NO BIG DEAL, we read about this beforehand so we brought our laptop with to use the tethered connection and it worked perfectly. There is wireless down in the lobby that we used for our iPHones and it worked perfectly as well.
One morning, we got to the room after housekeeping had been there, they did not replace the bath towels we had used, NO BIG DEAL, I walked down the hallway, found the housekeeping lady and politely requested more towels and she apologized and brought us new ones within the next 20 mins and was very polite throughout. It did not happen again during our stay.
We ate breakfast every morning at the Caribe Cafe, the bacon, egg and cheese english muffins were about $6. Overpriced yes, but not totally ridiculous. We ate breakfast there every day and it cost us around $21-$24 for the 3 of us. We would also have lunch there as the sandwiches were around $9-$10 (cheaper than anywhere else at the resort)
We never once ate dinner at any hotel restaurant as we would catch the Jitney (bus) down to the Fish Fry for $1.25 and have dinner there. We would have to catch a cab back though because the Jitney stops running at 7pm. The Fish Fry was great, we ate at Twin Brothers (the seafood platter was not that great) and at Frankie Gone Bananas (was much better, our favorite Fish Fry restaraunt).
DO NOT TAKE THE TAXIS downtown, simply because they charge around $20, when you can catch the local Jitney bus (number 10) for $1.25. We used the Jitney bus a lot, and loved it, was more of a local experience.
On one occassion we were waiting at the bus stop and a taxi stopped and he said he would take us downtown for the same price as the Jitney. He was wonderful, gave us a tour and when we asked to be dropped off at the road leading to the Ardastra zoo ( a 3 min walk), he dropped us off at the zoo instead. All for the same price as the bus.
The beach is awesome, lots of deck chairs (yes some are old but NO BIG DEAL, they are still comfortable). We swam just about every day in the pools and in the water. It was december but the water was still warm enough to swim.
To the people who complained about the water being too cold, grow a pair. Seriously. My 8 year old daughter could last about 30 mins before she would get out, warm up a bit, then jump back in. And this is in middle of December when we would otherwise be freezing here in the USA.
I paid $50 to go snorkelling in the G-Man boat and despite the high price it was AMAZING. They drop you off at a reef next to the Sandals island and give you about an hour. I saw Stingrays, Barracuda, Nemo, and tons and tons of tropical fish. Was glad I did it afterwards, initially I was reluctant about the high price. The next day there were a few more people so he charged me $40.
Yes a lot of people want to sell you stuff, but if you politely (but sternly) say no thank you and keep walking, then they leave you alone, NO BIG DEAL. Not once did we feel harassed. At the end of the day, remember that most of the people are just trying to put food on their tables. We are much more fortunate here in the USA than they are. Keep that in mind, and stay humble and patient.
Not once did we not feel safe as some of our sheltered fellow Americans have said in their reviews. Even at night time downtown and near the Fish Fry (where I read reviews from ppl complaining about this). But at the same time don't go walking around with $100 bills coming out your pocket, use common sense. In fact, the most boisterous/annoying people we came across were the kids from the cruise ships who were all drunk due to the lenient drinking laws in Nassau.
To conclude, we had a FANTASTIC time. The biggest con of our vacation is that everything is PRICEY, but if you do some research ahead of time, you can still find a lot of good value and have a great time without blowing over your budget. Some good value options are catching the bus everywhere, drinking at the Daq shack (went there twice a day), bring some snacks with you from the US, buy at the liquor store not at the hotel itself, etc.
Come with an open mind and adapt to the island culture (leave the American culture behind) and you will love it.
Can't wait to go back to Nassau
Ask for a room on a high floor near the elevators. Bring a laptop so you can use the tethered connec...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.