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All 29 Nassau hotels

Sandals Royal Bahamian Spa Resort & Offshore Island: Traveler Reviews

5.0 of 5
West Bay Street, Cable Beach, Nassau 13005, New Providence Island
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Sandals Royal Bahamian Spa Resort & Offshore Island
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Ranked #2 of 29 hotels in Nassau
Most recent review
4 of 5 stars Reviewed March 18, 2013
dmarts9 Chatham, Ont.
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chatham, Ont.
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
22 helpful votes 22 helpful votes
“Sandals 30th Wedding anniversary”
4 of 5 stars Reviewed March 18, 2013

We just returned from the Sandals at Nassau (March 9-16) and would like to offer this review for travellers considering this destination. We normally go to the DR in March and wanted to try something a bit more upscale (expensive) for our 30th anniversary. There were a great many differences on the trip.

We stayed in the bungalows (Jasmine) just behind the main resort and found them very comfortable, quiet and well appointed. There was a bit of daytime noise from the adjacent maintenance compund but it was minimal. The pool area by our cottage was very nice and we usually began our daily sunbathing ritual there and returned there in the evening for a quick hot tub. No elevators and away from the action when you wanted to be. The beds were king sized and very comfortable with large,flat screen TVs in the room.

I read a number of comments about the resort looking `tired`and in a fewvcases the comments are accurate but generally the decor is desigened to give it that traditional British royal look and feel. In my opininion the surroundings were charming and you understood more if you took the time to read the historical news clippings and plaques about Edward and Wallace Simpson (who made Nassau their home). I can`t say enough about the level of service we received - stellar. We travelled with a group of 3 couples and our dinner reservations for 6 were never a problem. Polite, courteous service was the norm but if you engaged in extended conversation, most of the staff were clearly well educated and interesting to speak to - not hovering over you every minute but always staying connected to your needs. In the DR the greeting is laid back - ``Olah amigo`` but here at Nassau it is ``good morning or evening sir.`` Not going to lie - I enjoyed that bit of formality. The trip to the downtown shopping area was easy ($1.25 fare on the number10 bus) and safety was never a concern.

My only criticisms were the pool temperatures were well below what I would consider comfortable, especially with lower than expected weather temperatures. The property is small and beach walking is very limited (although the island was nice when we were able to get there). We were accustomed to the lengthy beaches of Punta Cana and really missed the 80+ degrees of the DR. Having said that we could not take much more sun by week`s end. Cold evenings were not great but made for good sleeping.
I can`t remember feeling more relaxed at the conclusion of a vacation. The food was excellent with one exception. We travelled to the island which had been closed for a number of days due to high winds and the lunch and bar service were mediocre. They appeared uprepared for the number of guests who chose to go over (so one sub par meal out 20 total). Bacarat was the highlite for us but the Crystal Room, Kimonos and Casanovas were also excellent. The Spices breakfast was exceptional with everything you could want to begin your day. THe piano bar was the highlite of evening activity. If you are looking for a quiet, relaxing break from a busy life this is definitely the place. Once again, the service was fantastic and we are considering Sandals already for next spring. As a repeat customer, they offer very good incentives for your return visit. We may opt for a more southern location to guarantee the 80 degree temperatures, but it will take a big effort to match the charm of our Bahamian hosts.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dmarts9 about Sandals Royal Bahamian Spa Resort & Offshore Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, Ohio
1 review
1 helpful vote 1 helpful vote
“Great Trip!!”
4 of 5 stars Reviewed March 18, 2013

Another great trip to a Sandals Resort!
The staff was very friendly and the service was fantastic!
All the food and drinks were fantastic, plentiful and included a large variety to choose from.
Loved the offshore island, quiet and secluded place to hang out for the day.
Entertainment at night was pretty good.

Anything you ask for, Sandals takes care of it for you.

Really enjoyed the trip and would recommend it.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask 93Bearcat about Sandals Royal Bahamian Spa Resort & Offshore Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Can't wait to return.....”
5 of 5 stars Reviewed March 18, 2013

This was our second return to Sandals, celebrating our 30 th. Anniversary. We so love it.
Fom the moment you arrive till you leave you are treated so well. The staff are all so friendly.
Honorable mention goes to Damien Hall,also not forgetting Nadia, they made our visit so pleasant.
The comeback dinner was superb, entertainment fantastic, never fails to impress us.
Our favorite dinner was at the Italian Casanova's, but they are all good, well I didn't like the Stewfish, that's just me.
If the weather had been better, there was more we could have done,but then no one can predict that.
In total we have vacationed 6 times @ sandals we have to say this is our favorite, now that there isn't a Dunn's River no more. Booking again before we leave.
Thanks Royal Bahamian.

Room Tip: We stayed in the Windsor 1619 it face's the ocean
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask lib_8 about Sandals Royal Bahamian Spa Resort & Offshore Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tecumseh, Canada
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
“Experienced a butler for the first time!”
5 of 5 stars Reviewed March 17, 2013

This was our third time staying at a Sandals and our first time with butler service. Having a butler is a completely different experience that I recommend if you can afford it. We were picked up in a Rolls Royce at the airport and given a private tour of the resort by our butler. We received a free upgrade from a villa to a room overlooking the ocean.

We had 3 butlers throughout our stay. Our dinner reservations were already made for us when we arrived, saving us a lot of time. Our butler would ask where we wanted to sit each day and would have a cabana or two chairs reserved for us by the beach or pool (whichever we asked for). That’s just one perk of having a butler; they reserve seats for you. Other people with butler service would reserve cabanas, but then would never use them, which I did not think was right, as other couples could have used them throughout the day.

Each night when we returned from dinner, our butler had turned down our room and there would be a “towel animal” and some snacks on the bed. We went to the private island a couple of times, where we had a cabana reserved for us. We would have liked to have gone more often, however it was very windy and the boat did not run. That was the one downfall of our stay at the Royal Bahamian – very windy and a bit chilly. The area was experiencing a bit of a cool spell, so I doubt this will be a factor for everyone. Due to the weather conditions, we were unable go snorkeling or do any of the water sports offered. The ocean was also quite cold.

Food
The restaurants are all very nice. I liked the French restaurant the best (Baccarat), the service was impeccable and the rock lobster divine. My husband had an excellent T-bone steak at the Italian restaurant, Casanova. The service was sometimes hit-or-miss. Some waiters went into an “auto-mode” or weren’t very friendly, while others were super-attentive, extremely friendly and courteous. Overall, the food was satisfying but not mind-blowing.

Grounds/cleanliness
The resort was very clean and well-manicured. Our room was clean and very big, no complaints. We stayed in the Windsor tower, which is a bit older and decorated traditionally, a bit Italianesque. The Balmoral is the newer tower and bit more modern. The rooms seem slightly more clean-lined in the Balmoral, but either tower seemed lovely. The villas seemed nice too, but were smaller than I expected.

Fitness Center
My husband gives it an 8/10. It is on the top floor and overlooks the ocean. There’s a bunch of treadmills and plenty of workout equipment. I checked it out too, and it seemed pretty nice. I say the view is 10/10. How often can you run on a treadmill overlooking the ocean?

More butler service…
Like I said, having a butler is an experience in itself. We had snacks on our bed each night, like chocolate covered strawberries, crackers and cheese, fresh fruit, wine, champagne... Our butler packed us a lunch when we went to Atlantis for the day (because that place is ridiculously expensive – a little bottle of water is $8.50!!!).

Upon arrival back at the resort after our day trip, our butler had our tub full of rose petals and bubbles – seriously! It was awesome! My husband was looking for the beer, Klick Gold, which was not available at the resort, but rather at a liquor store somewhere out of the way. Our butler got him some! Our butler arranged a later checkout for us so we could take our time leaving the resort. Our butlers literally took care of everything for us. We tipped our butlers at the end of our stay, which they said they preferred. I looked up what to tip prior to going on the trip and most people said to tip from 10-50 bucks per day, per butler. That’s kind of a big range. We had 3 butlers, but only had two per day. They each did different things for us (I don’t think we asked for too much) and we figured they were pretty even with what they ended up doing for us. We ended up tipping our butlers $95 each for the week. I brought thank you cards with me and wrote each a note with the tip.

Plan on going to Atlantis for a day?
This place is ridiculously expensive. It cost us each $135 ($155 with transportation) to get a day pass for the water park and to walk around. Although the water park is fun and the aquarium really cool, and I am glad we went, the cost is not worth it. We did more at a place like Xplore in the Mayan Riviera for way less and food was included. Bring a lunch if you can and plenty of water. It’s overwhelming, but you might as well check it out if you are there.

Pay for Wi-Fi? Seriously?!
If I had one major complaint, it would be having to pay for wi-fi (something like .60 per minute). For the price we paid for this trip, I would think that wi-fi would be included. Not that I wanted to be updating my facebook every 5 seconds or anything, but it would have been nice to check up on home, send a quick note to the parents, check the weather, little things that you have just come to rely on in the digital age, you know? So, Sandals, give us free wi-fi...

Room Tip: Villas are quieter. Overlooking the ocean/pool in the Windsor tower is nice, but there is noise ver...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Femully about Sandals Royal Bahamian Spa Resort & Offshore Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Unbelievable experience & will return”
5 of 5 stars Reviewed March 16, 2013

From the moment we arrived at the Nassau airport, we were treated like royalty. We were there from March 3 - March 10, 2013 and had a vow renewal ceremony on the beach at this resort. We would definitely recommend this Sandals Resort and if possible get the butler Category. You won't regret it. It might cost a little more but they cater to your ever move, food, pool side beverage service, you name it, and our butlers took care of it. Our room was always cleaned, bed turn down at night, little plate of treats left by our butlers every night, and they just bent over backwards to make sure my spouse and I were having the time of our life and not wanted for anything. You must go to the breakfast buffet at spices as its awesome, food very fresh, and Criketers Irish pub was the best. We have already made our reservation to another Sandals for next year to experience one in Jamaica. Can't say enough good things about how friendly the staff are here and how they made sure we had a wonderful vacation and vow renewal ceremony.

Room Tip: If you go for the highest category that includes Butler try and get the Royal Bahamian Honeymoon sui...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Cecebrat65 about Sandals Royal Bahamian Spa Resort & Offshore Island
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
 
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Additional Information about Sandals Royal Bahamian Spa Resort & Offshore Island

Also Known As:
Sandals Royal Bahamian Spa Resort & Offshore Island Hotel
Sandals Royal Bahamian Spa Resort & Offshore Island Hotel Nassau
Sandals Royal Bahamian Spa Resort And Offshore Island
Sandals Bahamas
Sandals Royal Bahamian
Sandals Royal Bahamian Cable Beach
Sandals Bahamian
Sandals Royal Bahamian Spa Resort
Sandals Royal Bahamian Spa Resort & Offshore Island Bahamas/Nassau
Sandal Resort Bahamas
Sandal Royal Bahamian
Address: West Bay Street, Cable Beach, Nassau 13005, New Providence Island
Phone Number:
Region: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar/Lounge Beach Business Center Fitness Center Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Nassau
#1 Top resorts Hotels in Nassau
#1 Romantic Hotels in Nassau
#2 On the Beach Hotels in Nassau
#2 Family Hotels in Nassau
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
•New, extra comfortable, ultra luxurious Day Beds added poolside on Sandals Cay •Sandals Cay now has Zen Spa and Fire Pits.-----•Butler Service, 24-Hour Room Service, and Rolls Royce or Mercedes Transfers for select suite categories. •Over 10,000 sq. ft. of the Island’s most impressive Freshwater Pools•Sandals Cay – Nassau’s only resort with Private Offshore Island & Restaurant.•Ten Dining Options featuring an array of cuisine from French to Bahamian. •Minutes away from excellent duty free shopping in Downtown Nassau on Bay Street and world class gambling on Paradise Island.•Weekly Late night decadent Chocolate Buffet offering specialty coffee •Voted Sandals Resorts “World’s Leading All-Inclusive Company” 16 years in a row. •Voted Sandals Resorts “Caribbean’s Leading Hotel Brand” 18 years in a row. •Voted Sandals Royal Bahamian “Bahamas’ Leading Spa Resort”. ... more   less 
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