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“Felt Like A House Guest” 4 of 5 stars
Review of Graycliff Hotel

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Graycliff Hotel
4.0 of 5 Hotel   |   West Hill Street, Nassau 10246, New Providence Island   |  
Hotel amenities
Ranked #3 of 33 hotels in Nassau
New York City, New York
1 review
2 helpful votes 2 helpful votes
“Felt Like A House Guest”
4 of 5 stars Reviewed January 22, 2012

Recently stayed 5 nights at Graycliff. A special experience. I felt as if I were a guest in someone's home. It is quiet and private. This place has character. I mean REAL character. It is within walking distance to the high street for shopping, restaurants, 2 blocks. I stayed in a room called Baillou which also had a comfortable and spacious sitting room. Serious a proper size sitting room that could seat 6 people with space to spare! Staying at Graycliff was not cheap but it was not ultra expensive either. If you are tired of cookie cutter room hotels, Graycliff is the place to stay. I was shown a couple of other rooms and none of them looked remotely the same. Stately but not uptight and stuffy. The pools are excellent and quiet, no kids running amok here! There is a cigar company on property to tour, and in addition to the high end Graycliff restaruant, there is a Brazilian churrascaria which was fantastic and tasty! The owners Enrico And AnnaMaria Garzaroli REALLY know food and anything that goes with it. You can even book classes at the Graycliff Culinary Academy. Oh, and they offer FREE wi-fi to its guests. How common is that. Highly recommended

Room Tip: check the pricing on the rooms Mandarino or Baillou, great and comfortable with balcony.
See more room tips
  • Stayed December 2011, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 20, 2012

It was unique our stay at Graycliff hotel and its exquisite cuisine, my husband was impressed with the meat and I had the seafood which was superb, We were impressed with the cigar factory, wine cellar and the employees were wonderful , The New Years party that we were there for was memorable.This historical hotel and restaurant is hard or impossible to find one alike.

  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maui, Hawaii
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2012

Twice a year, before Christmast and at the begining of the summer time I spend some days in Nassau. Twice a year since 2009 I stayed at the Graycliff in Nassau. Graycliff is one of the more charming hotels in the Caribbean area. Unique. Excellent food, excelent wines, nice live music... Expensive, of course, but it is worth it. Enrico and Annamaría Garzaroli are experts in hospitality.
Another cheaper opcion for dinner is The Churrasquería, and its amazing meats.This is another restaurant run by them.
I do not smoke, but I love to smell the fresh tobacco leafs while Raul is rolling cigars every night. The atmosphear of this hotel is highly recommended!

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martin, Tennessee, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2011

We stayed 4 nights here. The room was wonderful. The staff was very responsive and took care of everything very quickly. The pool was just wonderful and very beautiful. The hotel is one block off the main strip in downtown so you can walk to everything, including the straw market, shops, restaurants, etc.

Some of the reviews mention the smoking, and it is true that you'll smell cigar smoke in the hallways on the side of the hotel that is above the cigar shop. We don't smoke, but we didn't find it that unpleasant and there was no smoke in our room at all.

The prices of the food in the restaurants are pricey, but so is every other nice restaurant on the island, plus this hotel is a very nice hotel so that is to be expected.

Overall I highly recommend it and would stay there again. Find out the nights that Pam is playing in the piano room... she is wonderful!

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 23, 2011

I just returned from a 2 nite stay at the Graycliff Hotel and Restaurant. Two excellent dinners with the wine pairing selected by the proprietor himself, Enrico Garzaroli. I'm a foodie and appreciate the quality of the ingredients, presentation, taste of the meals I had there. After each dinner I enjoyed an excellent Graycliff cigar with a single malt scotch.

They have a great chef's table set up in their kitchen that I want to experience sometime. Instead of simply putting a table down in front of the "pass through "counter, they have set up a private cook station and tiled dining area inside the kitchen.

The Garzarolis are experts in two things: Hospitality and anything that goes into one's mouth: food, wine, spirits, cigars, and chocolate. If you want to get away to indulge your food and wine fantasies or cigar habit, the Graycliff is a great destination.

I experience it as a Jumbo B & B. I was treated like a guest in someone's home. Highly recommended.

  • Stayed October 2011, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
71 reviews 71 reviews
28 hotel reviews
Reviews in 32 cities Reviews in 32 cities
110 helpful votes 110 helpful votes
2 of 5 stars Reviewed September 28, 2011

We stayed here in Nov 2011, after deciding to splurge for 3 nights in a Suite at the end of a 2 week trip. Check in staff were efficient and our room looked good on first impression. Little did we know it was so close to the kitchen and during the entire evening you could hear every single kitchen noise until midnight. We called once to complain and were told they would ask the kitchen staff to keep the noise down. Well at around 11:30 pm we went to the front desk and asked to be moved to another room and we're told they could do nothing till the morning. Before breakfast we went to reception to once again ask to be moved, since we weren’t going to stay another night in that room. At breakfast the owners came to us and seemed surprised we were not happy with our room. I bet they haven’t slept in that room, since no one guest should ever be placed in that room or that situation. We were moved to the main house and into a nice quiet suite that day, but overall our initial experience at the Gray Cliff was substandard. Sure the building has tons of history and character, and if you want to experience it, by all means go for dinner (it’s pricey but a unique old school dining experience) but give a pass on staying here. It’s not worth the money.

  • Stayed November 2010, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlantic Highlands, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed February 14, 2011

I booked a one night room on the recommendation of Kamalame Cay where I had just visited. Upon arrival I realized the Hotel was not in a quiet area and requested a room in a quiet spot if possible. We were placed in the "Pool Cottage" in the back. We had a very overpriced dinner at the Restaurant that was not 4 Star by any means. When we arrived back in our room after 9:30 pm their was a party going on next door and it was so loud we couldn't even hear the TV. When I called the front desk to request another room they brought us inside the Hotel above the Restaurant. It was so loud! The noise from the piano bar and crowd lasted past midnight. This is not a Hotel! This a Restaurant claiming to have rooms. The bed was aweful and the price of dinner and the stay was out of range.
If you go to Nassau avoid this place! There are many other places to stay.

  • Stayed February 2011, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Graycliff Hotel

Address: West Hill Street, Nassau 10246, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Family Hotel in Nassau
#2 Luxury Hotel in Nassau
#3 On the Beach Hotel in Nassau
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Graycliff Hotel 4*
Official Description (provided by the hotel):
Situated next door to Government House and only a few minutes away from white sand beaches, Graycliff Hotel offers an enticing world tucked away from the casinos and glitter Nassau is known for. This AAA Four-Diamond hotel boasts twenty elegant guest chambers and spacious pool cottage suites. The ambiance at Graycliff is to make each guest feel as if they’ve returned home. Upon arrival, guests are invited to sit and relax in comfort of the lounge while checking in.The rooms are all individually decorated in various styles with names that evoke all the charm and romance of the tropics. Graycliff’s decor features an alluring blend of the old and the new. To experience the old there is the Pool Cottage where Winston Churchill used to stay or the Baillou, the original master bedroom in the main house. To experience the new, there is the Mandarino Cottage with its extra large bathroom with whirlpool. All rooms are air-conditioned with private bath. Breakfast is served to hotel guests only. ... more   less 
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Also Known As:
Graycliff Hotel Nassau
Graycliff Hotel Bahamas/Nassau

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