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“Has potential, needs improvements” 3 of 5 stars
Review of El Greco Hotel

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El Greco Hotel
2.5 of 5 Hotel   |   West Bay St | At Augusta St, P.O. Box N-4187, Nassau, New Providence Island   |  
Hotel amenities
Ranked #17 of 35 Hotels in Nassau
Ausitn, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Has potential, needs improvements”
3 of 5 stars Reviewed May 22, 2012

We stayed at El Greco for a couple of nights recently, and the place was fine if you just needed a place to sleep for the night. We stayed in one of the executive suites and the room was very big and updated. The room could stand to be a little cleaner as there was lots of black hair on the bathroom floor. I did see people cleaning the rooms, so I think that they need to be a little more thorough. The male that worked the front desk was not all that friendly, but catered to our requests. He seemed much more interested in socializing with friends than helping his guests. The woman at the front desk was incredibly helpful and super nice.

I only had two big complaints about El Greco. We had no hot water the first morning we were there. The boiler was off which meant I had to take a freezing shower before we went out on an excursion. The water was fixed after bringing the hot water situation to their attention again after we got home from the excursion 8 hours later. My only other complaint is that the male working the reception desk was letting his friends stay in the suites next to us. It wouldn't have been much of a big deal except they were loud and I was paying $150 bucks for an executive suite and there were people coming and going in and out of the other rooms like it was a cheap motel that people live in.

El Greco is beautiful property and has potential to be an amazing boutique hotel, something that Nassau is really lacking. I know that the property is for sale, but management really needs to intervene before the property and it's reputation is ruined.

Room Tip: There are two executive and one presidential suite. They are updated and huge.
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  • Stayed May 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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152 reviews from our community

Traveler rating
    23
    49
    38
    19
    23
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Atlanta, Georgia
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 14, 2012

Great prices, great location, great staff. But seriously not clean rooms.

  • Stayed April 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 8, 2012

I came here for a week an loved every moment. I had room 11( View and balcony amazing) and then moved to a room by the pool becouse we origanally booked just for 2 nights and wanted to stay longer.

The people that worked there were so sweet and helpful with everything we wanted to do. Also giving us tips where to eat and where not to go too :)

This place is so perfect if your looking for a low key, locally owned "mom and pop" kind of place. 10 out of 10 in my book!

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Provence
Top Contributor
79 reviews 79 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed March 30, 2012

We were meeting up with our family prior to a week on one of the family islands. Our daughter selected the hotel because we did not want an American-style giant block.

While the staff were delightful, they were obviously paddling like mad underwater to keep what was surviving afloat.

The district is not for the faint hearted in fact we observed several events of a dubious nature, even inside the hotel. There is a public beach right opposite (the Junkanoo Beach) and very loud music is played all day. But it stops at night.

Breakfast, other than tea, coffee and bagels is no longer available as the restaurant is up for sale. There is no bar but limited cold drinks are available.

The real problem is in the rooms, stylishly furnished once upon a time, they are now tatty and sad and not at all clean, especially the bathrooms. We had to ask for towels and were given one, threadbare one each.

Worst of all there was almost no hot water for all 5 nights (3 on way in, 2 out).

We would not stay there again - despite the lovely people at the front desk.

Room Tip: Difficult to advise as they all seem to be noisy at different times and for different reasons.
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  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Katy, Texas, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 29, 2012

We just returned from a trip last night which included lodging at this hotel. This was a Senior class trip for a small private school, booked thru Joshua Expeditions. The entire hotel is in a sad state of disrepair, including plumbing, electrical, broken furniture, broken bathroom fixtures, mold in the bathrooms, mold in/on the a/c units, filthy flooring, etc... I actually had to ask for bleach to clean! IF there are rooms that actually look like the website, we didn't see them! I agree whole heartedly with "Sloppyness with a smile" in their description of the rooms, however due to the bar across the street, I can't agree with great location if you are a family. This hotel has the potential to be a really beautiful place, but I'm afraid it will take new owners and property management company to do so.

  • Stayed March 2012, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Lodi, Wisconsin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 19, 2012

We were greeted by friendly staff at the El Greco Hotel, and they kept our luggage for us while we explored the city. We stayed two nights (one before our cruise on the Liberty Clipper, and one night after) so we had two different rooms, both of which were spacious--not high-end, but adequate. The beds were very comfortable. Our first room had a little (shared) balcony, while the second overlooked the street, which was fairly noisy (however, we turned on the air conditioning overnight so it wasn't really a problem.) The hotel is across the street from a public beach (which seemed crowded to us, especially after being on Eleuthera.) The customer service at this hotel was better than many places we've stayed. They took care of cabs for us (and told us how much a ride should cost...), made recommendations about where to eat, helped me get on the internet, gave us directions to anywhere we wanted to go. I'd definitely stay here if we go back to Nassau.

Room Tip: Ask for a room that does not overlook the street (noisy.)
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
1 review
3 of 5 stars Reviewed March 4, 2012

Upon viewing my room (19) for the first time I was shocked. Dark and dirty looking, venetian blinds askew, broken floortiles, bits of window missing, rusty plumbing, large spots in the red carpet that I could only guess at. I had seen better in the jungle of Thailand. Large king bed though, and you could not deny the rustic charm. Old window type aircon, not seen since the 80-ies. But it worked. And after much fiddling with the few lightfittings, they worked too. And so did the plumbing. There was a new fridge with nothing in it, and a new flat screen tv. Nothing else, not even a glass. I went down and was given a styrofoam cup. This being sat. night there was a lot of noise from the street but after about 11 it got better. Breakfast is coffee/tea and english muffins at the pool. The reason all this disappears as previously reported is because the staff help themselves to it, not secretly but openly. 10 minutes after I arrived there was nothing left, the staff ate it all, so I guess if you are early you
should be OK. Room cleaning is spotty, but the staff are very friendly, will cheerfully agree to supply you with anything you ask, only to then forget it. It appears only 5 rooms out of 25 have been refurbished, so your chances of getting a lemon are 5 to 1. I was ,again cheerfully, offered another room (23) but this was no better, in fact smaller and darker. The hotel is for sale, so it remains to be seen if current management will go ahead with the promised refurbishment.
I agree with several previous reviewers, it is an opportunity missed. Great charm, great location if you don't mind the traffic. With new (professional) management and an overhaul this place would be a gem. For now though it is still the best value for money if you don't mind shifting to a backpacker's mindset.

  • Stayed March 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about El Greco Hotel

Address: West Bay St | At Augusta St, P.O. Box N-4187, Nassau, New Providence Island
Location: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Nassau
#11 On the Beach Hotel in Nassau
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — El Greco Hotel 2.5*
Number of rooms: 26
Official Description (provided by the hotel):
The El Greco is a boutique hotel that is situated in the heart of downtown Nassau, within walking distance to the beach, shopping and historic sites. Our prices include all taxes, free telephone calls to the US and Canada, continental breakfast, free local calls and free use of the internet. ... more   less 
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Also Known As:
El Greco Nassau
Hotel El Greco
El Greco Hotel Bahamas/Nassau

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