We paid about $500 for our family of four to do the dolphin encounter through our Disney cruise. they say you can bring your own camera so my inlaws purchased an observer pass for $45 a piece to take our photos, only to find out they turn your back towards the observer deck the entire time so you can't get any good photos and end up buying there package. With this being the first time my children (4 and 9) had a dolphin experience we decided to buy a photo package bc I wanted to have these memories. Well let me tell you after purchasing a$119 package and getting home to find out that only included 3 photos of my family on the USB and I would have to pay $16 a picture to download my other 20 pictures off their website I was furious! I called them which they told me it says what the package included on the advertisement that was on the wall in the shop, I disagreed, they emailed me a copy of the advertisement and the different packages which PROVED MY POINT bc it said NOTHING about the USB drive only including 3 photos, who would pay $119 for 3 photos! after that they haven't emailed me back. I plan on writing to Disney cruise line to let them know what a shady excursion they are allowing their guests to book. it's a shame my children enjoyed themselves with the dolphins and I don't have the pictures to show them, after over $500 to do the experience and another $119 for 3 photos, that apparently isn't enough money for them and they want me to pay another $16 a photo to download MY pictures. Very greedy and shameless in my opinion. if you ever are looking to do a dolphin excursion go to gulf world marine park in Panama City beach, Florida. They are absolutely wonderful, you get to do more with the dolphins plus have the whole day there to see all the shows, AND they include their professional photos ALL 80 OF THEM THAT THEY TOOK OF US, for $90.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.