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“Decent Stay” 4 of 5 stars
Review of British Colonial Hilton Nassau

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British Colonial Hilton Nassau
4.0 of 5 Resort   |   One Bay Street, Nassau, New Providence Island   |  
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Ranked #6 of 35 Hotels in Nassau
Boston
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
36 helpful votes 36 helpful votes
“Decent Stay”
4 of 5 stars Reviewed March 6, 2007

Location:
About a 20 minute cab ride from the airport, cab fare costs $22.00 flat rate as stated at the hotel. Has its own beach with nice crystal
clear water, except you do stare right at all the cruise ships docked about 400 yards away which was not what i really would want to look at. But the beach was nice & they supply towels & have nice beach chairs and umbrellas for shade.

The hotel itself is well maintained & the room was very nice, the shower had marble countertops & a glass walk-in shower which could have been a bit bigger, and the one problem was that it leaked onto the floor through the door, and even the bath mat wasn't enough to soak up all the water. The towels were also very nice.

The toiletries were nice - Bath & Body works.

The bed itself was strange because it was almost too short for me & my boyfriend, and I'm only 5'3" and he is 5'8"... his feet were hanging off the bed when we lied down.

The food at the restaurant was acceptable, we did the buffet for dinner & breakfast, which looks nice - well lit and clean, good presentation but the food was "ok" and i kind of wished I had ordered a seperate entree. It could have been much worse don't get me wrong, but it looked better than it was.

At lunch we tried to go to a small outside bar which i knew had a menu, but when we waited for a few minutes to get the attention of one of the 4 people barely working at the bar, they finallly informed us that food was not currently being served.

So we ate outside at the "Blackbeard's Cove" however the waitress looked like the most miserable person - you would have thought she was an indentured servant. She didn't even look at us, and when we ordered a strawberry & a mango daiquiri (which were on the menu along with about 6 other frozen drinks) she came back and told us that the only frozen drink they had was a pina colada, when we express our surprise she almost yelled at us "no daiquiri! only pina colada!" which wasn't even a sentence. I was afraid the rest of the staff would be rude like her, but luckily everyone else was very pleasant.

Overall though the hotel was very nice considering all the reviews I saw of Nassau hotels made it seem like all the hotels very dingy & worn out, the Hilton is very modern & comfortable. I would stay there again if I went back to nassau.

  • Liked — Cleanliness & Comfort
  • Disliked — Location
  • Stayed March 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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MA Woods
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed February 14, 2007

My 8 year old son and I met my parents here for Christmas vacation. I paid $102/night through Hotiwre. The rooms were small but came with refrigerators. The bathrooms were almost as large as the room and gorgeous! As a Hilton Honors Gold member I was give coupons for free continental breakfast buffet in the hotel's restaurant every day but I had to ask for them. I was never able to accomplish an upgrade to the Executive Level.

Everything in the room was clean and in working condition. The restaurant, beach grill and room service food was acceptable. The service was outstanding.

The pool area was nice but no hot tub. The beach was clean when we were there.

All told, I don't think that it deserves a 4 star quality level. Would return for the $102 rate. No major comlaints.

Other highlights of our vacation included:

Powerboat Adventures: Expensive, but worth every penny. The highlight of our trip. Book online in advance and save 10%.

Rose Island Excursion from MajesticTours: The price is substantially less than Powerboat Adventures. Had it been a nice day it would have been perfect. I would not recomend booking this one in advance. Sign up at the hotel desk if it's going to be a nice day.

Atlantis, Paradise Island: Stayed 1 night at the Comfort Suites ($300 and worth it) and received 2 days acces to the pools and beaches at Atlantis. Christmas Day on the beach at Atlantis; a great experience!

Cafe Matisse Restaurant: Very, very good!

Luciano's Restaurant: Very, very good!

Poop Deck: Ok, nothing to write home about.

Nobu: Oh, my! Truly a once in a lifetime experience.

Hope this helps everyone! My son and I travel a lot and this was one of our more memorable experiences.

Stayed December 2006
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 13, 2007

This was a Wonderful trip. We arrived on Monday and our rooms were ready and waiting and we arrived about 2:00 PM We had a one bedroom suite with an excellent view of the ocean. We from our patio could see the cruise ships going and coming the hotel is in an excellent location close to the straw market and plenty of shopping.
There is a McDonalds right across the street which works for something quick. The food on the Island is very good. For good local food go outside the hotel and take the #10 bus to the fish fry the food is good and the people are warm and friendly.

Another good restaurant to try is called the Shoal they specialize in traditional bahamian food try the Boiled fish grits and johnny cake for breakfast it is wonderful!

We went to a wonderful church called the (Voice of the Watchman Church) on Milton and East street we witness a great move of God's spirit. The service was very uplifting!

The weather was beautiful when we left Philadelphia it was 8 degrees when we arrived in Nassau it was 78! and great!

  • Liked — Location
  • Disliked — Bed
  • Stayed February 2007, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AF, UT
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed February 8, 2007

We just got back from one week at Colonial Hilton in Nassau. We agreed that this Hilton Resort was not even close to the same level as other Level 6 Hilton resorts we have stayed at in Hawaii and Cancun, Mexico. We are gold Hilton members and were not even allowed on the executive level front desk said that too many diamond members were there. We snuck to the executive lounge one morning and didn't even see more than two people. When we have gone to other top Hilton resorts we have been treated almost like royalty--this was not so at this Hilton. Restaurant was OK. Breakfast is pricey. Not much choice nearby except a Mcdonalds. The town of Nassau caters almost exclusively to the cruise ship tourists and everything except a few restaurants close up at 6 pm every night. Unless you want to spend your night drinking and reveling at Senor Frogs every night there is not much happening after 6 pm. Even the buses stop running after 7 pm which makes it hard to visit any other areas for dinner-unless you want to fork out for a taxi ($8-10) every night. Food is fairly expensive and they automatically tack on 15% for gratuity and of course NOT ONE waiter pointed this out to us. Luckily I had read about this before. Most menus have it printed but in VERY small print at the bottom or some other out of the way place. The water around the island of New Providence and surroundings is very beautiful and clear. Didn't see many fish on the snorkeling trip-certainly no colorful fish. Some of the people are friendly about 50-50. Nassau is crowded, noisy, and somewhat run down. People do hassle you about buying items quite a bit, but usually a polite no thanks did the trick. Paradise Island is pretty far away from the Hilton. A taxi ride was $10 one way. The ferry (they crowd people onto it) and it takes about 10-15 minutes and runs every 1/2 hour) is $3/ea one way. So a taxi is more cost efficient for more than 3 people. Stay on Paradise Island if you can afford it.

  • Liked — little beach area
  • Disliked — small rooms, unfriendly desk staff, no activities, unheated pool
  • Stayed February 2007, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland, USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 16, 2007

I just returned from a week-long stay at the British Colonial Hilton in Nassau. Overall it's an alright hotel...it's definitely not like the Hilton's in the US but in comparison to other hotels in the are it's nice. Some of the staff at the front desk aren't the most helpful but the majority of them will go above and beyond to satisfy you. The rooms are clean, though a little smaller than I expected even though we had an "Executive Suite". I can say that the open bar from 7-9 ish is decent if you happen to stay on that level, you make your own drinks :-)

Contrary to some other reviews, I love the location of the hotel. It's downtown so it's pretty close to the majority of the daytime action. Nassau kind of shuts down at night so for evening entertainment you may want to check out Cable Beach or Atlantis if you get bored of Senor Frog's and the few other places in walking distance.

The only real downside is that the beach is right next to the port. We had an oceanview room and about 3-4 cruise ships come in and out every day. So you will see plenty of cruise ships if you have an oceanview room or while on the beach. Because of that it's not the most pristine beach so you may get the occasional piece of debris but nothing big. The staff does an excellent job of checking the beach area every morning and throughout the day. So with the service, who cares about being right next to the port?

If you need to get to Paradise Island during the daytime, your best bet it the ferry, it's only 3 bucks a person each way. Otherwise just taxi it over or grab the bus.

We went over to Atlantis a few times while we were there and it was very nice, the aquarium, slides etc. We just weren't into the cartoonish feel to the place and so many little kids running around so the Hilton was a better choice for us. Though we're in our mid and late 20's we'd rather let the rambunctious kids stay with their parents.

Overall a decent place to stay if you're in Nassau and you don't want to be restricted to just one area.

PS. Conch Fritters across the street is a great place to get tasty food :-)

  • Liked — Location
  • Disliked — Initially getting a smoking room when I requested a non smoking room
  • Stayed January 2007, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Top Contributor
284 reviews 284 reviews
79 hotel reviews
Reviews in 99 cities Reviews in 99 cities
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed January 13, 2007

We take three or four holidays a year and are generally pretty unfussy people. The BC Hilton in Nassau was one of the more upmarket hotels we have stayed in and easily the worst!
Our problems began at check-in!
An 11 night stay in a de-luxe ocean view room, which had been confirmed and paid up-front in October 2006, had suddenly become a 2 night stay in a city view room according to the reception desk!
We finally convinced them that we were actually booked in for 11 nights but there were no ocean view rooms available so we had no choice but to spend the first 2 nights in Room 344 living out of suitcases until an ocean view room became available.
Room 344 was technically city view but the windows were so small and set so high on the wall that I had to stand on a chair to see out - I am only 5 feet tall but I can generally see out of hotel windows! The room was also wrapped around a lift/elevator shaft (no kidding!) so until late at night and from very early in the morning, we were treated to the sound of the lift travelling up and down!
Finally, at 4p.m. on New Year's Eve, we were allowed to move into a very nice ocean view room - although we had a difficult moment earlier on when we had to convince reception yet again that we were absolutely NOT checking out!

Food - I must assume that guests who were happy with the food only experienced the breakfast and weekend buffet meals as it was generally possible to find something edible on those occasions.
Unfortunately, we had paid up-front for half board so we had to choose from the a la carte menu during the week. On our first a la carte experience we had to wait an hour until I was presented with a vegetable stir fry which consisted of a large plate of noodles swimming in soy sauce (vegetables were conspicuous by their absence!) I was the lucky one as my husband received a raw pork chop!
After a couple of fairly horrible meals, we decided that it was probably safest to stick to soup and salad but they even managed to get that wrong! On two occasions, we were served undercooked chicken on Caesar salad and my husband discovered a piece of rib bone on his supposedly vegetable soup!
The waiters were completely unfazed by all this and even joked about the situation - I guess they saw nothing wrong with undercooked meat or meat products in vegetable dishes!

Pool - the pool was extremely murky and we never saw any evidence of it being vacuumed although, on one occasion, we did spot an attendant gaily pouring chemicals into the pool with no warning signs to the guests!

Cruise ships - Several reviews contain complaints about the cruise ships but it was a pretty awesome sight when they came into harbour. The Disney boat is especially cool as it plays "When You Wish Upon A Star" as it berths - great fun!

Conclusion - If you must stay at the BC Hilton, stay well clear of Room 344 (or any room ending in 44!) and try to limit your stay to weekends when you can eat from the buffet!

  • Liked — Central location
  • Disliked — Food
  • Tips/Secrets — Avoid any room ending in 44 and never eat a la carte!
  • Stayed January 2007, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 6, 2007

We stayed over New Year's weekend because we couldn't book in the Atlantis or other paradise island hotels. We should have stayed at home. The rooms are dirty and let in very little light even if you are on the "beachside" view (which we supposedly were). And the pool is nothing to write home about with tacky loud impromptu music performances preventing anyone from relaxing

  • Liked — warm weather
  • Disliked — rooms and pools
  • Tips/Secrets — book early and stay somewhere else
  • Stayed December 2006, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about British Colonial Hilton Nassau

Address: One Bay Street, Nassau, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Nassau
#3 Best Value Hotel in Nassau
#3 Luxury Hotel in Nassau
#4 Top resorts Hotel in Nassau
#6 On the Beach Hotel in Nassau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — British Colonial Hilton Nassau 4*
Number of rooms: 288
Official Description (provided by the hotel):
Situated on downtown Nassau’s only private beach and the site of Old Fort Nassau, the British Colonial Hilton in the Bahamas has undergone a multi-million renovation throughout all areas of the hotel, and offers a taste of the island’s rich history, along with some of the most modern amenities for both business and vacation travelers. What’s more the hotel is only 25 minutes from Nassau (Lynden Pindling International) Airport. The hotel is a true Bahamian experience with a marble-tiled lobby and is studded with palm trees under a skylight ceiling. There are 288 luxuriously appointed guest rooms with harbor or island views. All rooms are furnished with tasteful decor, complemented by separate shower and bathtub. One-bedroom suites offer a separate living area with sofa bed, and Executive accommodations are also available along with the Executive Lounge, where attentive hotel staff assures that every need and whim will be met during your stay. Recreational activities are convenient and varied for leisure and business travelers alike. A 300-ft long private white sand beach is furnished with lounge chairs and thatched sunshades overlooking the harbor offering a peaceful and secluded access for an ocean swim or a day in the sun. Use of kayaks and snorkeling gear on the beach is complimentary. Bordered on one side by a tropical garden, the hotel's freshwater pool offers harbor views and has an expansive sundeck with lounge chairs and umbrellas. Both the sundeck and beach offer views of cruise ships moored nearby, and of the western tip of Paradise Island, 300 yards offshore. Guests can snooze in hammocks on the lawn adjacent to the pool. The property can also organize trips out reef snorkeling island exploring, boating, golf, tennis and scuba diving. For dining options, Aqua is a fun, casual restaurant serving international favorites with a Caribbean flair, or guests can meet up for cocktails at the Bullion Bar. The new Bullion Bar is the 'place to be seen' for happy hour with great drink specials and tasty snacks. ... more   less 
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Also Known As:
British Colonial Hilton Nassau Hotel Nassau
Hilton Hotel Nassau
Hilton Nassau
Nassau Hilton
British Colonial Hilton Nassau Bahamas

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