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“Charming hotel, polite staff, would go back in a minute.......” 5 of 5 stars
Review of British Colonial Hilton Nassau

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British Colonial Hilton Nassau
4.0 of 5 Resort   |   One Bay Street, Nassau, New Providence Island   |  
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Ranked #6 of 35 Hotels in Nassau
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
27 helpful votes 27 helpful votes
“Charming hotel, polite staff, would go back in a minute.......”
5 of 5 stars Reviewed June 10, 2005

My husband and I just returned from a four night stay at the British Colonial Hilton.

Food: The hotel food was just that, hotel food. Poolside lunch usually ran us around $40, and was just adequate. Did not eat at Portofino's, but did eat at the sports bar grill. It was the exact menu as the pool. Venture out and eat in town. We ate at the little upstairs Greek restaurant (next to Hard Rock Cafe), and loved it. Senor Frogs was tolerable (next to Straw Market), but we loved the view (also cruise ships).

Location: I loved that the hotel was within walking distance to bustling Nassau. When you sit on the beach, you are literally just a few hundred yards from the cruise ships. We saw one come in to dock, and do a 180 right in front of the hotel (to back into the slip). It was truly amazing to watch.

Hotel staff and attitudes: One word, phenomenal. We were upgraded to ocean view, 5th floor, and had access to the executive lounge (diamond member). We enjoyed the daily breakfast of toast, bagels, fruit, cheese, pastries, yogurt, and cereal. We also took advantage of the canapes every evening and drank a baileys on ice here and there. The cleaning crew made sure to speak every time we walked by. The check in clerk was friendly and helpful. Even the gentleman at the towel hut was as pleasant as could be. There seems to be a general feeling of pleasantness throughout the hotel, and even the island, extending all the way to the taxi drivers.

Rooms: The rooms, as previously mentioned, were small, but roomy enough for one or two people. Storage was adequate for a short stay. There is a tv cabinet with 4 drawers, a roomy closet with a safe, and a desk with chair, as well as an additional side chair. The windows were small. The bathrooms were large and spectacularly appointed, from mahogany cabinets to marble tile floors and granite (or similar) counters.

Airport: If this is your first stay in Nassau, I will say the airport was small, and the security tight. We checked into the counter, went through one xray (random bag search), customs, and then a second xray (another random bag search). Then, as we were boarding the plane, attendants went through my husband's bag (for the third random search, the first one to affect us). I do realize the need for security; just want to suggest plenty of time when planning your departure.

Excursions: We only did one, Barefoot Sailing, reserved through Majestic Tours located in the lobby of the hotel. This was a highpoint of our mini-vacation, and a must for any future travel to Nassau. Captain Randy and his crew sailed us out to uninhabited Rose Island for snorkeling, then prepared us a meal to die for (what is it about eating outside). On the way home we were treated to a delicious Rum Punch, cookies, fruit, candy, etc. We did not bring cash, but he did have a cash bar.

All in all, the hotel exceeded our expectations, and I can't wait to go back!

  • Stayed June 2005
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Orlando, FL
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed June 5, 2005

Just got back from a week at the British Colonial in Nassau. We were upgraded to the executive floor because I am a Hilton Diamond member. If you ever needed an excuse to join Hilton Honors, this is it. Free continental breakfast- great spread. Free drinks from 5-9:45. Beer, wine, mixed drinks, great. Service was great. A little bit of mixup with another reservation we had made for my wifes grandparents, but it all got worked out, front desk staff was very courteous. The beach is great, never got crowded. I did a snorkel trip right from the British Colonial, the boat captain was very friendly, the snorkeling was average. My wife got a massage and aroma therapy, she said she was very impressed. On site, at night there isn't much to do, Atlantis is a quick cab ride away, 10 bucks, tipped a buck. Cab drivers are friendly. These people are very proud of their island, and just like any place you go, smile and be nice to them, and they will be nice to you. Overall, great time, room was kept clean, great water pressure, no complaints.

Stayed May 2005
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Middleboro, MA
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 5, 2005

28 May - 02 Jun

Yes, this was a grand old lady of a hotel when it was built 100 yrs ago. Yes, it is truly a beautiful hotel today after major renovations however, this beautiful hotel sits in the middle of squalor in downtown Nassau. Not an ideal location. This hotel sits in the middle of the piers for cruise ships on the right and pier warehouses on the left.... ie: a hotel in the middle of a shipyard. Pros: Friendly staff, nice room, great bathroom. Cons: Maid gratuity and energy surcharges for a 5 night stay amounted to an extra $75.00. Restaurants within the hotel are very expensive...... take a ten minute walk on E Bay St towards Cable Beach and grab a great meal at Fish Fry restaurants for an inexpensive meal.

Downtown Nassau closes at 6pm except the bars. The drinking age is 18 therefore, you will find plenty of intoxicated kids.... oh, for added good measure the prostitutes come out at sundown.

Would I go back to Nassau-Providence Island again? Denfinately not! For an Island that depends so much on tourism.... the local government should reinvest in the infrastructure of the island. The sidewalks are pitiful, the roads are dangerous and taking a casual stroll at night.... forget it!

I couldn't wait to leave.

Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ea. Greenwich, RI
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 30, 2005

I stayed at the B.C. Hilton with my husband and 4 year old. We found the hotel to be clean, centrally located, and the staff very friendly (except for the front desk). The food was typical for a hotel. The Hilton advertises that kids 4 and younger eat free, but we continually needed to have charges removed from the bill even when we pointed out the age of our daughter. When we went to check out, we were hit with an energy surcharge. I know some hotels do that, but I think it's wrong. Also, there was a $45 laundry charge incorrectly added to our bill.

On the upside, we were staying on the 6th floor (Executive Floor) which entitled us to a free continental breakfast in the executive lounge, and also free canapes and drinks in the evening (5:30-6:30).

Lastly, the weather was beautiful during our stay except for our last night there. We were hit with heavy rain and the roof leaked and we had to evacuate our room! Overall it was fine but maybe not the best choice for those of us traveling with young children.

  • Stayed April 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed April 28, 2005

The Hilton is a nice quiet hotel mostly for adults. It's very stylish and has a excellent beach. You could go out on it at night and be by yourself alone. Check in was quick and the staff was very polite. Housekeeping did a good job.The location was convienient with a bus stop right outside the hotel. You can get anywhere you want in 10-15 minutes. Forget about a rental car. I rented one but decided against it once I saw the left lane driving and the narrow streets. The rooms and food were mediocre for me. The rooms were rather small in a l shape with only room for a queen bed. I ate the breakfast buffet 2 times and the food was dry and tasteless. At almost 40 bucks for 2 I felt cheated. Most important- watch out for all the check out fees. A 5 minute call to the states was 25 bucks. They,ll also charge you 10- 25 bucks for anything you take out the mini bar. They ended up charging me for a beer I didnt even drink. There's also a energy fee and a cleaning fee. The Bahamas is very nice only if you stay in the resort areas. Downtown where I was at was really rough especially at night. Other than a few nice shops, downtown felt sleazy. The big attractions for Nassau was the beaches, boat rides and especially the Straw Market. A big huge tent with all types of arts and crafts, antiqes and clothes at cheap prices. I overall liked this hotel and wouldn't mind staying next time. The room did come at a great bargain too. I got it at priceline for only a 100 dollrs a night.

  • Stayed February 2005
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
96 reviews 96 reviews
34 hotel reviews
Reviews in 54 cities Reviews in 54 cities
129 helpful votes 129 helpful votes
3 of 5 stars Reviewed April 18, 2005

Not a vacation destination, but fine for a business trip.
Bed area is small and dark, although the bathroom is large containing both a tub and seperate shower.
Standard small hotel pool and bar area. Beach ! area on the side of the docks, great for looking at the passing cruise ships if you are in to that.
On the edge of the main shopping area.

  • Stayed April 2005, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charleston, South Carolina
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 17, 2005

Our family had traveled through out the Bahamas but never to Nassau. We had heard of the Atlantis but wanted a nice hotel, not the "Las Vegas" experience in the Bahamas. The British Colonial Hilton fit the bill. Built in 1922 and recently renovated by Hilton the atmosphere was perfect. A touch of the colonial past, but with the rennovation it was perfect for two adults and three children who wanted a little more of a laid back environment. Atlantis was a short taxi ride away and the main shopping district right around the corner. The rooms were somewhat small but the bathrooms were much larger than average. The beach was better than average for the island. The staff was nice and the hotel was clean. Had a very good excercise room for those so inclined.

  • Stayed March 2005
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about British Colonial Hilton Nassau

Address: One Bay Street, Nassau, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Best Value Hotel in Nassau
#3 Family Hotel in Nassau
#3 Luxury Hotel in Nassau
#4 Top resorts Hotel in Nassau
#6 On the Beach Hotel in Nassau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — British Colonial Hilton Nassau 4*
Number of rooms: 288
Official Description (provided by the hotel):
Situated on downtown Nassau’s only private beach and the site of Old Fort Nassau, the British Colonial Hilton in the Bahamas has undergone a multi-million renovation throughout all areas of the hotel, and offers a taste of the island’s rich history, along with some of the most modern amenities for both business and vacation travelers. What’s more the hotel is only 25 minutes from Nassau (Lynden Pindling International) Airport. The hotel is a true Bahamian experience with a marble-tiled lobby and is studded with palm trees under a skylight ceiling. There are 288 luxuriously appointed guest rooms with harbor or island views. All rooms are furnished with tasteful decor, complemented by separate shower and bathtub. One-bedroom suites offer a separate living area with sofa bed, and Executive accommodations are also available along with the Executive Lounge, where attentive hotel staff assures that every need and whim will be met during your stay. Recreational activities are convenient and varied for leisure and business travelers alike. A 300-ft long private white sand beach is furnished with lounge chairs and thatched sunshades overlooking the harbor offering a peaceful and secluded access for an ocean swim or a day in the sun. Use of kayaks and snorkeling gear on the beach is complimentary. Bordered on one side by a tropical garden, the hotel's freshwater pool offers harbor views and has an expansive sundeck with lounge chairs and umbrellas. Both the sundeck and beach offer views of cruise ships moored nearby, and of the western tip of Paradise Island, 300 yards offshore. Guests can snooze in hammocks on the lawn adjacent to the pool. The property can also organize trips out reef snorkeling island exploring, boating, golf, tennis and scuba diving. For dining options, Aqua is a fun, casual restaurant serving international favorites with a Caribbean flair, or guests can meet up for cocktails at the Bullion Bar. The new Bullion Bar is the 'place to be seen' for happy hour with great drink specials and tasty snacks. ... more   less 
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Also Known As:
British Colonial Hilton Nassau Hotel Nassau
Hilton Hotel Nassau
Hilton Nassau
Nassau Hilton
British Colonial Hilton Nassau Bahamas

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