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“Downtown location - white beach - Crystal blue water” 4 of 5 stars
Review of British Colonial Hilton Nassau

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British Colonial Hilton Nassau
4.0 of 5 Resort   |   One Bay Street, Nassau, New Providence Island   |  
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Special Rate
$179 (USD)
Ranked #7 of 33 hotels in Nassau
Charlotte, North Carolina
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
31 helpful votes 31 helpful votes
“Downtown location - white beach - Crystal blue water”
4 of 5 stars Reviewed March 18, 2013

Hotel is location in downtown Nassau. Cab ride from the airport cost $30 w.out tip. I did not encounter a cab that accepted credit cards. All accepted cash. At the hotel they can out a cash advance on your room for a small fee in order to pay the cab fare.

I had booked a city view queen room for $299 per night. I was upgraded to a king suite with a city view. Not a spectacular view, but it was decent. I didn't spend a lot of time in the room anyway.

There is one restaurant onsite. It is more formal, while the same menu is available at the bar. Drinks run around $7.50.

The pool is heated and is located right beside the beach. The sand is immaculate and plenty of chairs available. Towels are available at a beach shack. The beach is small , but private. The water is crystal clear. You can't wade far, it gets deep pretty quick. I would prefer a larger beach with calmer water The beach is protected by a small harbor which houses some cruise ships.

For additional dining there is a local fast food place across the street as well as a mexican restaurant and an irish pub. In addition there is a mcdonald's . Senor frogs is a short walk around the corner.


You can also take a cab to Arawalk, which has a small strip of local restaurants and bars. Taxi's are plentiful. and will cost you around $10 to take you to and from.

The room itself was on the 5th floor and the Hilton Honors executive lounge is on the 7th floor, breakfast is included if you are a platinum member.

There are two separate rooms each with a flat screen tv. in the living room the couch pulls out to a double bed. There is also a small sink and mini frig. Between the rooms are heavy wooden doors that can be locked. Which help prevent sound from the hallway reaching the bedroom. While the street can be noisy, I could not hear it from the room. It was very quiet.

The bathroom was covered in white marble tile. You could tell a bit of age, but it was nicely done in a classical way. There was a separate shower and tub.

The room also had a safe in the closet in the bedroom and had a separate closet in the living room.

overall I would stay here again for business, but if you were here with family there is not much to do other than spend time at the beach. If you are looking for a nice quiet place to relax, this is your place. I was able to spend time each morning and each evening on the beach before sunset.

Downtown is a safe place to walk after dark.

Room Tip: while the beach and water are nice, unless you're staying in the room during the day, save money...
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, March 19, 2013
Dear Guest,

Thank you for your kind comments about your recent visit with us. We are happy that you enjoyed the beach and satisfied with your room accomodations.

We appreciate the opportunity to serve you and look forward to serving you again in the near future.

Regards,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Palmyra, Pennsylvania
Top Contributor
95 reviews 95 reviews
22 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed March 18, 2013

Easily walkable from cruise port. Beautiful resort, top notch. Great way to spend part of your day in Nassau. For $60 each, we purchased a day pass to use while our cruise ship docked in Nassau. We pre-purchased on-line with $20 down. Paid the balance at the desk when we got there - no hassle, no lines, smooth sailing all the way. For $60 you get $40 in food/drink vouchers, so it's an excellent deal even in light of the (as you might expect) very high drink prices. You get to use their pool and chaise lounges (the really cool ones!!) on their privately accessed area of beachfront. In order to get a beach towel, you are supposed to give them your license which they hold until you return your towel. I found that my employer/school ID (with picture) worked and I didn't need to worry about never seeing my license again. Had to walk to outdoor bar to get our own drinks as the pool server was never in our area at the right time it seemed.. no big deal though. Drinks are very weak but that's why they give you $40 to spend on them. (-:

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, March 22, 2013
Dear Guest,

Thank you for your feedback regarding your recent visit with us. We are happy that you enjoyed the day and amenities extended to you.

We are disappointed to hear that you had to walk and collect your drinks as the server may not have been available at the time. Please accept our apology.

Once again, thank you for your feedback and we look forward to serving you on your next visit.


Sincerely,
Kara Armbrister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed March 17, 2013 via mobile

I stayed here for three nights and it was outrageously expensive for a very average hotel. It is shabby and not very friendly.
Food was also very low standard and very expensive.
Drinks are crazy prices.
The three days cost 5000 dollars for me and my friend

Never again and would not recommend to anyone.

Maurice Healy from Ireland.

Stayed March 2013, traveled with friends
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, March 24, 2013
Dear Guest,

Thank you for taking the time to write a review on your stay to British Colonial Hilton Nassau. We regret very much that you were not satisfied with your stay and sincerely apologize for the unacceptable service you received.

We thank you for your patronage and look forward to welcoming you back to the British Colonial Hilton Nassau.

Sincerely,
Kara Armbrister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 17, 2013

We wanted a quiet, easy, low key day. We got just that. The $60 dollar day pass per person purchased online via Island Marketing was a great value. The pass gave us complete access to all the outdoor beach and pool area had to offer and included a $40 credit for food and drinks (and yes, that included alcohol). It was an easy walk from the port. The staff was very friendly, welcoming and helpful. There are a few downsides to this location. First, the beach and pool are very small. Secondly, the body of water by the beach is the traffic lane for all of the giant cruise ships. I love watching the ships come in, but due to this traffic, the water seems a bit dirty and I had no desire to get in it. Overall, it was a great place to pass an afternoon reading in a comfy chair with a yummy beverage.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, March 23, 2013
Dear Guest,

We are delighted to know that you found our day pass to be of great value and our Team members very welcoming and helpful.

Thank you for your feedback and comments regarding your day visit. We value your patronage and look forward to your return in the future.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 17, 2013

We just got back from 5 days at this hotel in the heart of Nassau. Excellent staff, immaculate rooms, food was great in the hotel restaurants. Overall, a bit pricey but it is a Hilton and worth the price. Especially the Executive level, since you get free drinks and snacks every day from 3-7 and a fabulous view of the surroundings, the ocean, and the cruise ships.

The small beach was perfect - intimate and cozy. Not directly on the ocean, but it was so exciting to watch the cruise ships go by and turn right in front of us! The pool had beds right beside it allowing you to nap in the sun and draw the curtains for privacy. Beach cafe was great as well - good drinks. The staff was just wonderful as well - helpful, friendly, always saying hello and asking how things were going. And I loved the fact you can stroll out the front door and into the shopping and activities of Nassau. I wouldn't have stayed anywhere else! Highly recommend this hotel and all it's lovely amenities!

Room Tip: Get a room at the executive level. Worth the extra price for the lounge, the quiet, and the view.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, March 23, 2013
Dear Guest,

Thank you for your comments regarding your recent visit to British Colonial Hilton Nassau. We are delighted to learn that you enjoyed your stay with us.

Here at Hilton we strive to provide first class service and accommodations on a consistent basis and we are delighted that you enjoyed our great hospitality.

We appreciate your kind comments and look forward to all future opportunities to provide you with the high quality service on which we base our reputation.

Sincerely,
Kara Armbrister
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Little Rock, Arkansas
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 15, 2013

My husband and I stayed at this location for a week while he was in the Bahamas for business. I truly enjoyed the service at this hotel. The staff made sure they knew my name and remembered my favorte drinks and even kept me company while my husband was working. This is a wonderful place to be when your on this island.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, March 23, 2013
Dear Guest,

We thank you for taking the time to comment on your recent visit with us.

We are delighted to know that you enjoyed your stay and our staff provided you with a "blow away" experience.

We value your patronage and look forward to serving you again.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
USA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 14, 2013 via mobile

There is nothing bad about this Hilton. The water when you first turn on the shower is brown. You have to let it run for awhile to clear up. The staff was very nice. The lobby area is very nice. The location is great because the Straw Market is in walking distance. It is in the heart of all the action. He really did not need a taxi. My husband and I had the kids and went to Atlantis for the Aquarium thinking it was free. We went years ago on a cruise and were able to see the Aquarium. Well it was no longer free unless you were staying on the property. We had to take a taxi back to our side. The taxi driver told us that Atlantis put a price on it because it was to much traffic coming in mainly from the cruise ships. As a way to manage the traffic in and out they put a price on coming to see the aquarium. All you can do free there now is shop and gamble. The taxi driver then told us that if we come back after 6:30 we will be able to see the aquarium for free. He stated that the security is a little more relaxed after that time because most of the ships are leaving. I hope this helps someone else. We did not go back as it was $40 for us to get back and forth. We were Afraid the same thing would happen. A member of the hotel staff did tell us the night before to go to the aquarium and it was free but we decided to wait until the next afternoon. So if you decide to try it let me know if you were able to get in free. Thanks

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kara A, Manager at British Colonial Hilton Nassau, responded to this review, March 23, 2013
Dear Guest,

Thank you for your kind comments regarding your stay at the British Colonial Hilton Nassau.

We appreciate your patronage and look forward to serving you again in the near future.

Sincerely,
Kara Armbrister
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about British Colonial Hilton Nassau

Address: One Bay Street, Nassau, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Nassau
#3 Family Hotel in Nassau
#4 Top resorts Hotel in Nassau
#7 On the Beach Hotel in Nassau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — British Colonial Hilton Nassau 4*
Official Description (provided by the hotel):
Situated on downtown Nassau’s only private beach and the site of Old Fort Nassau, the British Colonial Hilton in the Bahamas has undergone a multi-million renovation throughout all areas of the hotel, and offers a taste of the island’s rich history, along with some of the most modern amenities for both business and vacation travelers. What’s more the hotel is only 25 minutes from Nassau (Lynden Pindling International) Airport. The hotel is a true Bahamian experience with a marble-tiled lobby and is studded with palm trees under a skylight ceiling. There are 288 luxuriously appointed guest rooms with harbor or island views. All rooms are furnished with tasteful decor, complemented by separate shower and bathtub. One-bedroom suites offer a separate living area with sofa bed, and Executive accommodations are also available along with the Executive Lounge, where attentive hotel staff assures that every need and whim will be met during your stay. Recreational activities are convenient and varied for leisure and business travelers alike. A 300-ft long private white sand beach is furnished with lounge chairs and thatched sunshades overlooking the harbor offering a peaceful and secluded access for an ocean swim or a day in the sun. Use of kayaks and snorkeling gear on the beach is complimentary. Bordered on one side by a tropical garden, the hotel's freshwater pool offers harbor views and has an expansive sundeck with lounge chairs and umbrellas. Both the sundeck and beach offer views of cruise ships moored nearby, and of the western tip of Paradise Island, 300 yards offshore. Guests can snooze in hammocks on the lawn adjacent to the pool. The property can also organize trips out reef snorkeling island exploring, boating, golf, tennis and scuba diving. For dining options, Aqua is a fun, casual restaurant serving international favorites with a Caribbean flair, or guests can meet up for cocktails at the Bullion Bar. The new Bullion Bar is the 'place to be seen' for happy hour with great drink specials and tasty snacks. ... more   less 
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Also Known As:
British Colonial Hilton Nassau Hotel Nassau
Hilton Hotel Nassau
Hilton Nassau
Nassau Hilton
British Colonial Hilton Nassau Bahamas

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