first of all, i consider myself as the worst guest/ customer ever, because i always deman the best regardless if i'm paying a penny or a million dollar!!!!! well my stay at the wyndham was very "unexpected" when i first got to the hotel i was suprised to see what i was looking up on the internet was a bit different compare to how the hotel actually looks like, but when i called the manager on duty" ms Debby" she took time out of her busy schedule to come up to my room and see what i was not comfortable with, then she immediately send housekeeping to fix my room the way i wanted it, she made me feel valued and appreciated as a guest!!!! then there was the front desk "staffs" Desiree, glenda, andrea, and tonya from housekeeping, not to forget room service and engeneering. everybody from the hotel made me feel like a "queen" so thank you so much for your hospitality it means so much to me knowing that money was not all you guys were interested in. upon my departure the manager Ms debby offered to personally made my reservation for me next time i decide to visite nassau again!!!! now that's what i call going above and beyond" i give the staff at the wyndham hotel a 10 out of 10 for great customer service..... thank you all and yes i can't wait to go back..:)

From the moment we arrrived at the Wyndham, the staff treated us like a king and queen. My wife was more than Impressed with my choice. The room was very spacious and clean. We loved this place and will be returning soon!

I really cannot recommend anything about this hotel apart from the staff in the 2 restaurants, who were very efficient and helpful and friendly. The hotel is too expensive for what you get (price does not include even breakfast), e.g it's $50 a night more than a hotel up the road whose price includes ALL meals and alcohol. I think they just focus on the casino part, so ai guess if you are into that, it might be fine. But I was there for a work trip, and was not impressed. At reception I was told that wifi in the room would cost $14.95 a night - so I paid up in advance for the 2 nights. Then I was told to dial 0 to be able to talk to a technician who would help me to connect. Which I did - but it turns out that this was a long-distance call to AT&T in the US which they actually tried to make me pay for - although just a dollar or two, I flatly refused. When I got my laptop configured and the Internet going, the technician informed me that this price was PER DEVICE - so if I also wanted my phone hooked up to the wifi, I'd have to pay double... So I was down in the lobby (where there was free wifi) Whatsapping my baby-sitter to go onto Skype so I could talk to my daughter and then running back upstairs to the room for the Skype conversation...
The carpets throughout were shabby and stained, and although I know a hurricane had just gone through the week before, I am comparing this hotel where I stayed to the cheaper one I mentioned above, where others attending the same conference as I were staying, and in which the conference was held, so if one hotel nearby can be in good condition and pretty clean 1 week post-Sandy, then why not its neighbour? The drawers in the chest-of-drawers in my room smelled musty and damp, and there was no way I was putting any clothes in there.
There was construction going on, so a good load of rat-a-tat-a-tat drilling from 9 am to 6:30 pm. The pool looked filthy from up above (but that could've been due to the hurricane), and the entire beach in front of the hotel was blocked off, due to the nearby construction.
All in all, it was not a nice place to stay.

Common areas have lots of glass and mirrors. Not just windows but also railings, walls, partitions, etc. They all look like they haven't been washed in a decade.

Dirty, dirty. Gambling casino dominates the lobby and makes the whole place smell like stale cigarette smoke.

In contrast, the Sheraton next door is bright, clean, and lively. Go there.