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“Not amazing...sorry” 3 of 5 stars
Review of Breezes Resort & Spa Bahamas

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Breezes Resort & Spa Bahamas
3.0 of 5 Resort (All-Inclusive)   |   West Bay Street | PO Box C, Nassau 13049, New Providence Island   |  
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Ranked #7 of 33 Hotels in Nassau
Kansas City, Missouri
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Not amazing...sorry”
3 of 5 stars Reviewed December 19, 2013

We have stayed at other all inclusives and this one just doesn't come close. I realize it is somewhat less expensive but when you travel 2,000 miles you expect more than what a YMCA looks like. Bean Bags in the TV area of the lobby? Astro turf leading to the elevators? I know they were supposedly redoing the buffet, there was no sign of construction. The buffet was sterno trays with lukewarm food. Our breakfast service was awful, they would walk right passed you. The beach was literally a foot deep in seaweed, they did get it cleaned up the last 2 days we were there.
How did other reviewers get these workers names? Whenever we went to get a drink they were always talking to each other, never any personal response. I asked at check in for upgrade and would pay for it. Receptionist was very nice and told my I had a great room, (tipped $10) NO view, none, looked directly at vegetation even on the 3rd floor. The bands and the singers at night were a highlight, they got you up on the dance floor. Thank you!
Our honeymoon gift was 2 cookies and t-shirts.
The food at the pool and the specialty restaurants was good. We met some very friendly people at the resort, but can't recommend staying.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resortgmNassau, General Manager at Breezes Resort & Spa Bahamas, responded to this review, December 20, 2013
Dear Rick B,
We appreciate you taking the time to post a review.We advertise our resort as been active and
fun in nature.Our open air design at the entertainment area affords our guests the opportunity
of a relaxed environment.We have just completed a full renovation of our central dining
facility.The entire outlet is new and now fully opened to our guests.We extend our apologies
in relation to any challenges that you may have encountered in our food and beverage services.
Our team is required to wear tags and their interaction with guests is continually highlighted
positively.We can confirm that you were accommodated in an ocean view room and apologize
for any mis-understanding associated with your rooming.A cold front impacted our weather
system and as a result choppy seas produced large amounts of seaweed continually.Our
water sports team dealt with this situation consistently.
Thank you for the favorable feedback on our entertainment.
Again,thank you for feedback.
Regards,
Jackson Weech
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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5,321 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (972)
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English first
Indianapolis, IN
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed December 19, 2013

We have done several all-inclusive resorts and this one might be the worst. The staff, for the most part, was unfriendly and not super helpful; that being said there were two or three outstanding staff members. The food was fine; the Italian restaurant was really good. They would benefit by having a popcorn machine or some other snack food (pretzels, bar mix, etc.) available in the afternoon and evenings. If you have a later dinner reservation, your only option for a snack after the grill closes is to go to the buffet. The workout center has decent equipment, but not the cleanest. The rooms are pretty small and the beds are hard and not comfortable. Out of the four rooms our group had, three of them had issues with hot water and/or the toilet/shower leaking water. If you stay here, know that it's an outdated hotel that could use some major updates and some softer beds.

  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resortgmNassau, General Manager at Breezes Resort & Spa Bahamas, responded to this review, December 20, 2013
Dear Marty T,
Thank you choosing Breezes Bahamas for your recent vacation.We extend our sincere apologies for those aspects of your visit that are highlighted as challenging.Your observation in respect to
our team not been helpful is marked departure from the positive feedback associated with our staff.
We have none the less shared this valuable observation.
It is unfortunate that our team was not apprised of the physical concerns as outlined.Our operating
standards dictate a speedy resolution to issues.We are confident that if advised we would have been able to effect a satisfactory resolution.
Our resort deploys the latest in guest amenities and technological requirements that are standard
in modern hotels.We have just completed a million dollar renovation to our central dining facility.
This dining outlet has the most modern applications for cooking and the interior contemporary
in design.Our organization is committed to providing the highest level of service coupled
with an exceptional hotel facility.
Again, thank you for taking the time to share.
Best Regards,
Jackson Weech
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Blanc, Michigan, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed December 16, 2013

Wow if you are looking four an amazing vacation and at a great value, then look no more Breezes in Bahamas is where you want to go. Our group is in the 40-50 age range and we had the time of our life. I have traveled to Australia, all inclusive trips to Cancun & Puerto Rico, four carribean cruises, & some US vacations, and nothing tops Breezes in Bahamas!! Its fun for all ages (14+). This was our 2nd annual trip to Breezes and I see a 3rd trip in our future.
The hotel is beautiful and they are constantly doing updates like a complete renovation to their main dining room which should be open soon ( I got a sneak peak & it looks amazing). The food was great last year & even better this year. The Garden Of Eden & the Italian restaurants are very nice & great food, they do require reservations the day prior of day of. The buffet is open for breakfast, lunch & dinner, lots of food choices, including fresh fruit and salads-the food was delicious. The pool grill food is yummy too. The absolute best part of Breezes is the STAFF....they are AWESOME. The entertainment staff works very hard to make sure guests are taken care of and are having a good time. MARVIN tops the entertainment staff, he really cares that guests are having fun, thank you marvelous Marvin!! The staff works long days and does a wonderful job, thank you also to the entertainment crew of: Tiff, Ria, Joey, Durcelle, Justin & EmJay & Funky D. The bartenders also do a great job, they are quick & efficient & remember your name & your drink, thank you to: Michele, Lekeisha, Carrie, Angela & Reggie. Other staff to thank are: check in gals Shantelle & ?, manager Jennipher, pool staff Darvin, security guys: Maurice, Richardo, Collin, James, Dawkins, Sweenie. The pools are nice, and we never had a problem getting pool chairs. Every night the hotel has evening entertainment, and its very entertaining. You really dont ever have to leave the resort, but if you choose to its only a $1.25 bus ride to downtown Nassau for shops, restaurants, etc. I would highly recommend Breezes to anyone....its a great vacation at a great price!

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed December 16, 2013 via mobile

Feel cheated out of £3500.. We were on 6th floor and felt very dangerous with a wobbly banister stopping you falling,food spicy very,staff never smile,beach sellers all over beach,very old hotel called super club,we've been all over Caribbean ,this is by far the worst hotel

  • Stayed December 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
resortgmNassau, General Manager at Breezes Resort & Spa Bahamas, responded to this review, December 19, 2013
Dear Nufcuk,
We acknowledge your posting relating to Breezes Bahamas.It is unfortunate that your vacation
was not in keeping with expectations.We extend our apologies as we are cognizant of the importance of a planned trip.We shall note that our customer base rates our resort as exceptional
in terms of staff services.Our food is highlighted as been varied and having something available
for all taste considerations.Our Chefs as a matter of routine facilitate special preparations for
guest once notified.Our resort is committed to the continual upgrading of its facilites.We are
pleased to have just completed a complete renovation of our central dining facility at a cost
in excess of $1,000,000.The actual facility is modern and has all of the features required by
today's visitors.
Thank you for the feedback.
Jackson Weech
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bristol england
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed December 16, 2013

Returned to the uk 14th Dec after 10days at the Breezes. How anyone can say anything but good things is beyond me. The hotel is being refurbished, bit by bit. Reception staff were fab and a cold drink came straight away. Checking in was very quick, our room was spacious and the view was amazing, food was fantastic so much variety, breakfast was just something else, cannot fault the food at all. As said by all the staff are a credit to the hotel, so incredibly friendly, saying that when we caught the bus into town even the people on the bus asked if we were having a nice time and welcome to their Island. The beach is breathtaking, white powdery sand. And the colour of the sea!! The pool was great. The massive hotel being built next door was not a problem at all, no noise. Not far from the airport so perfect. Please give this hotel a go you won't be disappointed.

Room Tip: Pay a bit extra and get a sea view
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 16, 2013

Well we didn't expect much and Breezes lived up to it. It is all inclusive which is great but the food is awful; for the whole time we were there we didn't get a hot dinner. Its not difficult to keep food warm! One morning I was first into breakfast and even then it was freezing cold. Not good enough Breezes..... We won't be back. I should imagine that if you are more into drinking than eating it would be perfect. But don't think you will raise a smile from the sullen bartender in the main bar - he needs a lesson in customer services. The rooms are very very damp and the whole place smells of mold.... Not good.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, England, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 16, 2013

What can I say about Breezes went there with two girlfriends. Hap a great time yes the hotel is a little worn. But the staff make up for that. I would like to say a very special thank you to the following Jerri your just the best and all the entertainment staff. You never stop and have energy that make the resort it is. Pollo miss your cuddles not a day went by that you did give me one. Sherka on the reception would always go above and behond her duties. Bob the security gentleman. Who would have a chat with you and makeI you feel at home. Michelle and Latisha great bar ladies ever.Also one more shout out to Oneil. You rock One thing these great staff do is remember your name from the moment you get there. I have travel to many places and never experienced this before. Well done to you all you are a great bonus to this hotel. Well food was good and your choice was great the only thing I would have like more was that it was hotter. Drinks was like it said Premium brands. Loved the champagne that was constantly there. Wow . The rooms were always cleaned to a high standard. I can honestly say had one of the best times travelling to this hotel. I will also return that goes with out saying. So people if your looking for 5 star you may not get it with this hotel but you will get 6star staff and service. Was a great pleasure staying at the breezes. Miss you all loads x

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Breezes Resort & Spa Bahamas

Address: West Bay Street | PO Box C, Nassau 13049, New Providence Island
Phone Number:
Location: Caribbean > Bahamas > New Providence Island > Nassau
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Nassau
#4 Top resorts Hotel in Nassau
#4 Family Hotel in Nassau
#7 On the Beach Hotel in Nassau
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Breezes Resort & Spa Bahamas 3*
Number of rooms: 391
Official Description (provided by the hotel):
The first and only Super-Inclusive resort in The Bahamas. 400 rooms and suites situated on almost 1000-ft of the powder-white sands of Cable Beach, the island's best beach. Here virtually everything you can eat, drink & do in one simple, upfront price - with no tipping allowed. Tennis, snorkeling, rock climbing, sailing, flying trapeze! Three restaurants plus a beach grill. Four bars. Nightclub and piano bar. All included! ... more   less 
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Also Known As:
Breezes Resort Bahamas Hotel Nassau
Superclubs Breezes Bahamas Nassau
Breezes Nassau
Super Club Breeze Bahamas
Breezes Superclub Bahamas
Breezes Resort & Spa Bahamas Nassau

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