First, let me say that my only intent for writing this review is to provide an honest account of our stay so that others might spend their money and time more wisely. We stayed at the Breezes Resort Bahamas from July 11 - 15, 2013. This was our first visit to the Bahamas as well as to a Breezes resort. Upon check-in we were required to pay $100 deposit (refundable at check-out if you have no charges against your room). The check-in process takes place in an open-air lobby; it was hot, with little to no breeze, and the process was extremely slow.
The bartenders at the swim-up pool were extremely nice and provided outstanding service. We had 11 adults in our traveling group. We told the bartenders our names only once and they remembered our names throughout our five-day stay. Very personable.
And now the negatives:
There was pubic hair on our roll of toilet paper when we first got into our room. Our bed was hard and the mattress was of low quality. The bedding was cheap. Our bed didn't even have a fitted sheet. Instead, a regular sheet had been tucked around the mattress, and it was too short to reach completely to the foot of the bed.
We were told that our all-inclusive package included all on-site activities and non-motorized water sports (snorkeling, catamarans, water trampoline, trapeze). Snorkeling is what my husband was looking forward to the most. When he inquired as to where to obtain the snorkeling gear, he was told they no longer provide it since many people didn't return them; instead, he would have to purchase his own set from the gift shop for $25. For an additional $50 someone would give him a boat ride to a snorkeling site. Since this was supposed to be included in our package at no extra cost, we were quite irritated. Also, there were three or four catamarans parked on the beach, but only one was functional, so you had to get on a list and wait. The water trampoline was non-existent. We were also surprised to learn there was no beach bar or beach service for drinks.
On two separate days, we called housekeeping several times for extra towels; in both cases it took them over an hour to bring what we needed. The person at the front desk was rude when we complained about having to call several times to get them to respond. I had trouble sleeping one night and finally decided to go down for coffee around 4:45 a.m. I stopped by the front desk first to ask if the coffee area was even open at that hour. The desk attendant was sitting upright in his chair, sound asleep. After waking him, he assured me that the coffee station was open and the coffee machines should be full and ready. They were not, so I ended up having tea instead. I met a security guard (very nice man) who told me the crew hadn’t come in yet to refill the machines, but that they should be in by 6am.
I asked the security guard why there were so many teenagers running around. He explained that this time of year two local churches gather the local underprivileged kids and take them to the resort for several days to show the kids they can have fun without getting high. While I think that sounds like a nice idea, the place was FULL of teenagers. They were rude and often times blocked the buffet with little thought of moving so that paying guests (like us) could get to the food. Another couple in our group heard the teens one night storming through the hallway around 2am, followed by a big “bang”. When they went out later to see what had happened, the exit sign above the door was hanging by one end. Apparently, one of the teens thought it would be great to jump up, slam his hand against the sign and try to knock it off. The teens also made it difficult to get off of the elevators; as soon as the doors opened, they would charge into the elevator without the decency to let us get off first. Considering that we'd forked out $3,000 for the entire trip from Houston, you can imagine that this was NOT the experience we expected.
The buffet contained a large variety of food but the quality was nothing to write home about. No real seafood to speak of (which one would think would be plentiful on an island) other than a fried conch (which wasn’t prepared properly and was much too rubbery to eat), and some kind of fish that was FULL of bones to the point that my husband couldn't eat that, either. The coffee station contained no stirrers, the coffee and soda machines were filthy, and the size of juice cups was that of what is normally served to children in daycare. Two swallows and you had to keep running back for refills. Eating outside by the pool was nice but you had to constantly guard your food from the seagulls. We saw many people who had barely just turned their backs on their food, only to find their plates attacked by the birds.
The only good thing about the piano bar was that the piano was pretty. The room had an odor and never opened for business.
The outdoor grill served hamburgers, hot dogs, and fries that were decent. We ate one night at the Italian restaurant, Martino's, and two nights at Eden. Martino's food was okay. My meal wasn’t bad but several of our friends said their fish was way overcooked. The food at Eden was MUCH better. The night time entertainment was great fun but every morning the indoor bar area smelled like the New Orleans French Quarter streets on a hot summer morning. The bars had a wide array of liquor drinks but only one brand of beer (Kalik), so forget having a selection if you're a beer drinker.
On July 3, Breezes Resorts & Spas posted on their Facebook page:
"Happy Wednesday! Celebrate by saving up to 50% Off at Breezes Bahamas for travel through December 20! Are you already imagining a tropical umbrella drink in your hand?"
What?! We were at the resort for five days and not a single person in our entire group received a drink with an umbrella! Don't expect to get everything they advertise. This resort actually felt more like a bait and switch experience....
Our group (some seasoned travelers and some first-timers) was not at all impressed with this resort for the good money we paid. Breezes certainly will not get return business from us or through us. Honestly, they couldn't get any of us back if they offered a trip for FREE. With three Breezes closing within a month of each other last year, it seems little wonder why. They don't seem to maintain the facility very well. Tiles are missing out of the floors, their are no vents in the restrooms, and one of the couples in our group was even put into a room where the t.v. didn't work.
It’s my understanding from others in our group who have been to Jamaica, that Jamaica has much better all-inclusive resorts that provide much more pampering for the same amount of money spent at Breezes Bahamas. Next time, we'll spend our money and our time in Jamaica.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.