Never in all my years of travelling have I experienced a company like this. On arrival at Nasau they did not have our names down on their list, even though we had booked through Kuoni months ago and had proof. They begrudgingly let us get on the bus.
All holiday, no word from the company to tell us when we would be collected. I called them and they gave me the time, no expklanation as to why I had not been informed.
On collection, as I did not have a voucher as they had not given me one, the driver scramed in my face causing a massive scene and scaring all the other passengers and myself. He rudely shouted, woman you dont listen, I dont care what you say etc etc...........ruined my day and would make me think twice about coming back to the Bahams, put a real downer on the people for me.
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