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“Eligance at a cost” 4 of 5 stars
Review of Caneel Bay Resort

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Caneel Bay Resort
5.0 of 5 Resort   |   PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Caneel Bay
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Eligance at a cost”
4 of 5 stars Reviewed yesterday NEW via mobile

Caneel Bay Resort is THE top of the line vacation spot on St. John.
When they say, "You get what you pay for," they were referring to this resort.

You pay top dollar for location, location, location.

Yes, the rooms were beautiful, the resort grounds are beautiful, and the food is very good. I'm just not sure the value is there for the money.

But I do believe everybody should get an opportunity to stay there at least once.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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221 reviews from our community

Traveler rating
    154
    31
    19
    12
    5
See reviews for
53
125
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3
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Philadelphia, Pennsylvania
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This was our third trip to this resort (over a 25 year span). Since we last visited they have added wifi and air-conditioning. On the muggy days, the a/c was appreciated. The wifi was slow, but adequate as this is certainly not a place to spend time on electronic devices. You come here for the scenery and weather. Even in December the bougainvillea were in full bloom, the donkeys, iguanas and mongoose ready to pose for scenic photos against the turquoise water backdrop. Storms blew mounds of sea grass into Hawksnest beach during our visit so we saw the sea turtles heads but didn't get to swim with them on this visit. Even though we knew other people were about (and saw two weddings while we were there) at times the beach we were on was empty save for us and it felt like we had the resort to ourselves.
Note: the resort provides bug spray in the rooms for a reason. During daylight hours there are few pesky critters but be sure to spray yourself before sunset or suffer the bites of mosquitoes and sand flies!
The Turtle Bay House restaurant was closed and by the time we left we were tired of the Beach Bar menu but that is a small complaint. Absolutely top-notch sushi (note that it is NOT included in the meal plan if you choose to buy one). If you are vegetarian, the choices are otherwise limited. The "garden burger"--described as grilled, spiced tofu--was fairly bland. The jerked quesadilla appetizer was a more flavorful choice and ample for a small entree. The hummus was average. The buffet breakfasts are superb--omelets made to order, french toast hot off the grill, delicious fresh fruit and flaky pastries as well as all the expected cereals, yogurt etc.
Family members enjoyed the massage services. When we had bad weather, the concierge took care of contacting the boat captain and rescheduling our sailboat snorkel/sail. Car rentals are available onsite (book in advance for guaranteed availability).

Room Tip: The rooms on Scott beach are all queen-bedded and face the sunset. Turtle beach has quiet king-bedde...
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  • Stayed December 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parsippany, New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have visited St. John many times over the years and loved it, but finally decided to try Caneel Bay Resort after having visited there in the past. We were very satisfied. The grounds, beaches, and overall relaxing and natural ambience are exactly what we had been looking for. The service was excellent. We spent most of out time on Scott Beach and were very impressed with the service the beach/bar attendants provided. Mugsy, Debbie, and Corey were wonderful attending to all our drink, food, and equipment needs promptly and politely. Also, on the staff was a young man from St. John named Dalty who was really helpful in pointing out much of the history of the island to us. Dalty knew a lot about the various beaches, sea life, and animals and volunteered much useful info to us in a very entertaining fashion. We really enjoyed meeting and speaking to him whenever he was at Scott Beach.

  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Been staying at Caneel since 1985 because:
- Private beaches on the property with Turtle Bay, Scotts and Hawksnest as my faves.
You also have the ability to order drinks on the beach.
-It's not the typical tacky resort with the pool bar and dozens of loud and obnoxious tourists.
-Free watersports
-Some of the the best restaurants such as ZoZo's.
-Simple elegance is the feel around the resort.
-Tennis courts day or night
-Friendly staff
-A buffet breakfast that is unsurpassed
-No TVs or phones in the rooms (great to unplug)
..................too many other things to mention.
I've been to some of the better resorts and hotels on St. John, but nothing compares. Not even close!

Room Tip: If you like quiet and be removed from the resort, choose either Hawksnest Beach or Scotts beach room...
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  • Stayed December 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

If you like exquisite beaches and great snorkeling this is it. Once off the plane in St Thomas a lovely private ferry ride to the Caneel dock.Rooms are large and very comfortable. No tv which is a plus for me. There is free wifi. Breakfast is fantastic as is the sushi bar. Excellent tennis program. My friend did Zumba which she enjoyed.
I have been coming back for 30 yrs+.

Room Tip: I like to be on Scott beach
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  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Top Contributor
197 reviews 197 reviews
26 hotel reviews
Reviews in 73 cities Reviews in 73 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Caneel Bay Resort is the top dog of all hotels on the island. Beautiful beaches and awesome service. Everything here is perfect. You can't go wrong staying here. The prices are a little high but well worth it.

Stayed December 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stunning, pristine beaches combined with wonderful, friendly service make for a relaxing and carefree escape at Caneel Bay Resort. Having read a number of mixed reviews before booking our special vacation, I was determined to give this former Rosewood and Rockresort a chance to prove the negative comments wrong. This was a high end vacation for my husband and I for a special occasion so my expectations were quite high. For the most part, my high expectations were met and in some cases (food and service) were exceeded. Actually, the only real negative comment that I found to be valid was the fact that the individual rooms (especially the bathrooms) are starting to show their age. We stayed in a beachside room on Hawksnest Beach (beautiful, quiet beach) which was an "upgraded" level room and, while it was clean, looked a bit long in the tooth... Furnishings (other than the bed) seemed a bit worn and the bathroom bordered on (in my mind) unacceptable at this level resort. Tiles were older, cracked/stained (I realize this is a tropical resort and the climate takes it's toll) - not luxe other than the toiletries provided. This did not, however, impact the wonderful experiences we enjoyed at Caneel, it is just a suggestion for those at the resort to consider in making future upgrade plans. We met some wonderful staff - bartender Siobhan was an intelligent breath of fresh air, Concierge Christina was helpful before and during our trip, waiter Bart and bartender Luke were professional and always courteous... A favorite person on staff was "Top Dog" who we encountered a number of times... Resort buses were easy to use and always seemed to arrive just when you needed them with a smiling driver. We were made to feel special and as if we belonged! Caneel was a special trip for us and, overall, if we had the resources to do it again, I wouldn't hesitate!

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Caneel Bay Resort

Address: PO Box 720, Caneel Bay 00831-0720, St. John (Formerly Caneel Bay, A Rosewood Resort)
Location: Caribbean > U.S. Virgin Islands > St. John > Caneel Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Caneel Bay
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Caneel Bay Resort 5*
Number of rooms: 166
Reservation Options:
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Also Known As:
Caneel Bay, a Rosewood Hotel Caneel Bay
Caneel Bay a Rosewood Resort
Caneel Bay Resort St John
Caneel Bay St John

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