My husband and I have stayed at Grande Bay twice now. Both times we were given a free room upgrade, which was a pleasant surprise! We've stayed in villas & the Gallows previously, but find Grande Bay to be our favorite spot. The location is SO CONVENIENT, with Cruz Bay restaurants and shopping within walking distance. Assigned parking is also nice (spaces can be tight, but at least you're never looking for a spot). The staff is friendly and very helpful. We will definitely go back. Everything is clean, smells new & the views are spectacular from your private balcony! I'd definitely recommend a visit!