We have been coming to the Inn at Tamarind Court since 1991 and we have stayed in the same room during the Christmas holidays for the last 15 years. Our children and their family have also joined us there on ocassion. Our only requirements are a clean room with ensuite bath with hot and cold water. We are out of the room and on our way to Cinnamon Bay by 8:30 and usually don't come back to it until after 5. We have seen it managed by three different sets of managers. We have also seen the managers try to stay on top of needed repairs but they are only managers and not the owners, who ultimately control the purse strings. Although we were quite happy with only a mini-fridge and no TV in the early years, I must say we have come to enjoy the TV in the morning before going to Cinnamon Bay for the day and in the evening after returning from Cinnamon Bay and dining at one of the restaurants in Cruz Bay.
While the Queen room remains basically the same the difference from our initial years is much better. The showers are strong with very hot water. The replacement furniture reminds us of the islands, as it should. The AC unit was replaced a couple of years ago but we don't use it anyway. An screened open window and overhead fan is adequate. It gets quite comfortably cool at night.
Reading many of the reviews I can't help but wonder what some people expected on a tropical island in the way of prices for a clean, comfortable room that is cleaned daily by very delightful ladies who I have had leave the money I placed on top of the fridge as a tip because it was not in an envelope designated as a tip.
If I have a problem with anything in the room (not very often) I talk to the maintenance man or office and it is fixed, parts permitting, by the time we return from the beach.
I have the Continental breakfast every morning and find it adequate to start my day. Always a basket of jelly/butter available and all the coffee I can drink. I can't remember ever having a nasty experience with the bartender. Even though the Continental comes with the room don't forget to leave something for the bartender, that might get you a nasty look the next time. I always get a cup of coffee to take up to my wife in the room and a bucket of ice when leaving breakfast to put in our little lunch bag that we take to the beach. No problem there.
The one request I would make to management is to upgrade the wifi to an outside antenna. The router is inside a concrete structure and the signal on the second floor, even facing the office, is minimal and often drops out, even though I have an amplified antenna on my computer. It is great in the courtyard but it would be nice to use my computer in the room in my pjs.
Granted, being 22 year customers, we are readily recognized by the management and soon get to know the bartenders, some who are new each year. Maybe we do get some better sevice, but that is the management's perogative. As previously stated in this review, in 22 years we have never had a bad experience with the staff. A little civility goes a long way! They may be a bit late once in a while, but, hey, it is an island and it is on island time and you should be on vacation and not living by a watch.
We have already made our reservations for the 2012-2013 Christmas holidays. Amazingly, the rates have remained the same for several years. (The island hotel taxes may have gone up but the room rates have stayed the same, at least for the room we stay in.)
Come and give Tamarind a try! A lot of people from Cinnamon Bay stay there before they can get into the campground and/or after they have to leave the campground to catch their plane back to the real world.
There are two buildings. One is two stories with ensuite rooms and one has rooms with bathrooms down...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.