Based on reviews, I decided to try this hotel. We stayed in a suite, 3 & 3A. Overall, the room was clean. The linens were thin, old and stained. The refrigerator was barely cold and the A/C extremely loud and needs to stay on at all times to keep room comfortable. (They ask that you turn it off when you leave room but after a day out, it was hard to get room cool to sleep) Mattresses not the most comfortable but I have slept on worse. The location of this room faces the street and the traffic is loud. There is also an outdoor sitting area off the living room area for all guests. While the other guests in this area were not extremely noisy, their conversations could be heard, making it hard for my kids to go to sleep. The worst part was the roaches. There were two small roaches in the refrigerator when I first opened it. The cups on top of the refrigerator were dirty. Roaches scrambled when anything was picked up off the tv stand and there were roaches in the shower and under the bed.
We stayed in this hotel two nights during the week. We checked in shortly before 4pm and the girl in the office was not too friendly (she was ready to leave). The grounds are horrible and the building dilapidated. You will not find any outside pictures on their website. The morning after our first night, I went to speak with the manager about checking out. No one was in but a staff member told me she would call Stephanie with my complaint of roaches. We left and did not return until about 10pm. No one attempted to reach us about our complaint. The following morning we left. We paid around $260/night for this room and this is no bargain for what we got.
There seem to be good reviews on the restaurant but we did not eat there. I read they had complimentary breakfast but that was not offered to us. There is a coffee shop next door that has good coffee and a good variety of breakfast items. Location is good to restaurants and shops.
If you are on a budget and don't plan on staying in the room, this hotel may be ok. I was very uncomfortable and will not use again. I give the cleanliness 3 stars because the room had been cleaned, was free of dirt on floor and everything tidy.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.