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“Nice place for the money” 4 of 5 stars
Review of Lavender Hill Suites

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Lavender Hill Suites
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3 Abb Cruz Bay | PMB 456 Estate Enighed, Cruz Bay 00830, St. John   |  
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Hotel amenities
Katy, Texas, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Nice place for the money”
4 of 5 stars Reviewed July 6, 2012

I will agree with an earlier review that it is kind of a mixed experience. You have everything you need in your room. Dishes, cookware, cleaning supplies. Views are great and rooms are comfortable. Just needs a little TLC. Patio door off of bedroom would not open but that was no big deal as there was no view on that side. Just a couple of other minor issues not worth mentioning. Also maid never came. The big draw is the rates are good and everything you need is within walking distance. Way more affordable than Gallows but Gallows is nicer. Overall I would give it a strong B+.

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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122 reviews from our community

Traveler rating
    94
    24
    3
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Eastchester, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 5, 2012

This is our 3rd stay at Lavender Hill Suites in Unit 12E. We checked rates and looked at other locations in Cruz Bay and we feel this is the best value in Cruz Bay. It is so nice talking with Brian when making a reservation, he is very helpful with island information. We feel like we are part of the family. The unit is spacious, clean, has everything you need and if not, Charlie the manager can usually find it. We have the best views of all of Cruz Bay from the kitchen, living room and upstairs balcony. (We are here this year for 4th of July and CARNIVAL so we have the perfect spot to view the Fireworks). This place is our home away from home in the Virgin Islands. Look forward to our next vacation which we planing to spend at Lavender Hill Suits again!!!!

Room Tip: Each room has a great views
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 1, 2012

My wife and I visited St. John's for the 2nd time and on our prior visit we stayed at the Westin, which was 400.00 per night. While we stayed at the Westin we had to have them come spray for bugs in our Villa everyday we stayed there. SO, on our 2nd visit we thought we would try something different. I have to say I was really glad we stayed at Lavender Hill ! The accomodations were just perfect! We had all the amenties we needed and a small store at the bottom of the entry to the condos where we could get food etc.
The condo was very accomodating and the Balcony view of Cruz Bay was fantastic. We had everything we needed at a bargain! The staff was very accomodating as well. Charlie was great and also did a great job of recommending where the best places were on the Island.

If I had one negative, it would be the condo could have been a little cleaner in the not so easy to clean areas, i.e. behind the dressers, furniture etc....but it was really nothing, I am just OCD when it comes to cleanliness. The place was fantastic and I showed it to other friends who were staying on the Island who thought the same.

Want to visit St. Johns, have a good time, have a nice place to stay without breaking your wallet? Well, Lavender Hill will help you! Great Place for a GREAT price. Thanks to their entire staff for the ease of booking all the way through to the ride to the ferry! You guys are fantastic! Pete & Arleen

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ostfildern, Deutschland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 30, 2012

We had an awesome stay at Lavender Hill Suites. We never could imagine feeling home so far away from home. We had a great welcome thanks to Charlie, he really made is feel welcome home. The Appartement is big and clean, has anything you need. The first morning was unforgettable: we had a more than great view over Cruz Bay and the beautiful Sea. There is no doubt if er are coming back ;-)

  • Stayed April 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wheaton
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 25, 2012

We just got back from a trip to St. John where we stayed at Lavender Hill (12E). We had been referred to Lavender Hill by friends who had been there multiple times. We found Lavender Hill to be a mixed experience. Reservations were easily made with the assistance of the owners. Charlie, the resident manager, met us at the ferry and brought us to Lavender Hill and helped us get settled. He even went back to the ferry 5 hours later to pick up the rest of our party. We neededthe manager to come back to the suite to give us light bulbs for the bedside lamps and to check a broken sliding door lock. That was on top of the things that he pointed out; primer paint on the balcony railings and a broken towel rod in the bathroom. While the suite has most everything that you need, the decor is definitely worn and dated, with mildew on the shower curtain (both the cloth and vinyl curtains), and plaster falling off the ceiling in the main floor bedroom - probably from a water leak from the upstairs bathroom. The beach chairs, coolers, cold packs, and beach towels are a very nice amenity. I just wish the place had been a little more updated and a little cleaner.

  • Stayed June 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SuzNDes, Owner at Lavender Hill Suites, responded to this review, October 23, 2012
Thanks so much for your feedback. We have started a refresh of 12E which includes: replaced shower curtains and liners, drapes, towel rack, the railing is back to its trademark "lavender" color, and several other improvements. We hope you come back to enjoy the fantastic views and close proximity to Cruz Bay and let us know how we can keep improving!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2012

This review is a bit late--we travelled in June-July of 2011. However, this was our fifth trip to St John and the second time we have stayed at Lavender Hill Suites. The first time was in 2008. We stayed in 2W both times and the suite was even better in 2011. New granite counters in the kitchen and a new fridge---full size with freezer. New shower plus new bathroom counters. During our stay we had the entire property almost to ourselves despite carnaval. Walking distance to Cruz Bay and the Beach Bar. Free use of laundry room including detergent. The management even had a six pack of cold beer waiting for us when we arrived after 11pm! For the location, cleanliness and service---best price on the Island. We will never stay anywhere else on St John.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakland, Oregon
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 11, 2012

We had an excellent view with a wrap around deck. The suite was well equipped and very comfortable. The manager was great and available. It is a short walk to town. Beach towels, coolers and chairs (with back straps for carrying to the beach) were provided. Loved sitting out on the deck and with views of the stars, Cruz Bay and surrounding islands. We would (hopefully will) stay here again.

Room Tip: We stayed in 3W and had a fantastic wrap around view. It would be my choice if we go again.
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  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lavender Hill Suites

Address: 3 Abb Cruz Bay | PMB 456 Estate Enighed, Cruz Bay 00830, St. John
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. John > Cruz Bay
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #3 of 19 Specialty Lodging in Cruz Bay
Price Range (Based on Average Rates): $$
Number of rooms: 9
Official Description (provided by the hotel):
Lavender Hill Suites(R) - 1 and 2 bedroom luxury suites all with spectacular Caribbean views just steps away from the shops, restaurants, ferries, and nightlife of Cruz Bay, St John. Each unit has its own unique tropical motif, and each offers fully equipped kitchen, TV, DVD players, beach chairs and towels, coolers, fully AC, etc. We are the onsite owners and managers of units 1W, 2W, 3W, 5W, 6W, 7E, 8E, 10E and 12E. ... more   less 
Also Known As:
Lavender Hill Hotel Cruz Bay
Lavender Hill Suites St. John/Cruz Bay

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