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“Great Resort to Stay” 5 of 5 stars
Review of Bolongo Bay Beach Resort

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Bolongo Bay Beach Resort
3.0 of 5 Resort (All-Inclusive)   |   7150 Bolongo, 00802, St. Thomas   |  
Hotel website
Hotel amenities
Special Price
15% off room rate
Ranked #1 of 1 Hotels in South Coast
Certificate of Excellence 2014
A TripAdvisor Member
“Great Resort to Stay”
5 of 5 stars Reviewed June 17, 2005

My family stayed at the Bolongo Bay villas for 6 wonderful days. We found the room to be perfect for our family of six. There was plenty of room for everyone, the kitchen was well stocked with everything necessary to cook meals and the view from the balcony was fantastic. The food at Iggy's and the Beach Club was excellent and the staff took great care of us. Tuesday night all you can eat crab legs is one night you can't miss. When we checked in Yolanda was pleasant and provided us all the information we needed. Josh took care of the bags and gave us a ride to the room on the golf cart.

For scuba divers, the St. Thomas Dive Club that is on the property took great care of us. The gave informative dive briefings and the guided dives were relaxing and the reefs full of life. We saw nurse sharks, lobsters, eels, and stingrays just to name a few.

I recommend this resort to anyone traveling to St. Thomas but only book here if you want a relaxing, enjoyable, pampered trip.

  • Stayed June 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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929 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
A TripAdvisor Member
5 of 5 stars Reviewed June 7, 2005

My husband and I were married on the beach of Bolongo Bay in October of 2003 and we had the time of our lives! There were 27 of our friends and family members down there with us and everyone agreed Bolongo Bay went out of their way to make our stay the best it could possibly be. The staff was PHENOMENAL!!! The food in the restaurants was fabulous...I just can't say enough about this resort.

  • Stayed October 2003
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northwest Iowa
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed June 7, 2005

Reading over recent reviews of Bolongo makes me wonder why opinions vary so widely. Having stayed at this dubious "Club Everything" four years ago, and given that the resort has not been refurbished in the intervening years, I want to say: Believe the folks who say this place is run down--nothing more than a very bad motel. We had booked 7 days and gutzed it out because we wanted the free catamaran sailing. I would advise simpling paying the bucks to do the one-day trip while staying elsewhere. The "Heavenly Daze" outting was great fun and the snorkeling delightful, but it was not worth the 7 nights of "YUCK" in terms of the lodging.

I don't consider myself to be at all snobbish, but I wonder if Bolongo is attractive to people who don't normally stay at nicer resorts. We are simply middle class folk--teachers from the Midwest, yet the other guests at Bolongo were just a bit declasse for us rural USA dwellers. Additionally, although booked as a family place, my sons, 17 and 11 at the time, found no one their age with whom to interact during our stay.

As a better alternative, I suggest Marriott's Frenchmen's Reef and Morningstar Beach. We had booked Morningstar for the last three nights of our USVI trip and did a mental head slap when we saw how beautiful it was compared to Bolongo. The pools, views, rooms, and dining at the Marriott properties were wonderful.

  • Stayed June 2001
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 stars Reviewed June 1, 2005

THIS REVIEW IS MEANT TO HELP FUTURE POTENTIAL BOLONGO VISITERS. THEREFORE, IT IS TRUTHFUL AND DETAILED! My boyfriend and I went to Bolongo from May 19th- May 24th. We are both 23 yrs old with memories of college co-ed dorm rooms still fresh in our heads, so we were not expecting or wanting anything extravagant. We basically just wanted a place that we could sleep comfortably because we knew we would be spending each day at the beach or shopping. OKAY, FIRST LET ME TELL YOU ABOUT BOLONGO. It is a motel. The rooms do need renovating, but they were actually nicer than I thought. Like you, I was reading the hotel reviews and finding myself worried to death about our trip. Like many have said, the showers are really small. They are standing showers only, however, both of us managed to fit in there together. They are kinda dingy though. I think the shower is the worst part of the room. The second worst part of the room is the freaking mosquitoes! BRING BUG SPRAY. Thank god for the reviews because we literally slept with coats of bug spray on! The rooms were pretty clean, much cleaner than I thought they were gonna be from reading the reviews. It is nice that each room has a view of the ocean. It is a great view and I think Bolongo is one of few beaches where you can open your door and step out onto the beach. Iggie’s is a neat beach bar. We ate there for lunch the first day we arrived. The cheeseburgers are good. We also went one night for karaoke and that was really amusing. We spent the night in one of the hammocks listening to all those crazy people singing! (Don’t forget the bug spray). The Beach House seems to be a nice little restaurant. We planned on eating there but just never got around to it. It is overlooks the pool and the beach, and they also give you a free bottle of wine if you order two entrees. It is kinda expensive, but almost every place there is. Remember the cheeseburger? Ten dollars! The pool is kinda neat. I do love pool bars. And the drinks are strong, both at the pool and at Iggie’s. Actually, the entire island makes strong drinks. The beach is also okay, there are plenty of chairs and little cabañas. The water is really rocky though so unless you have those water shoes, forget about it. The water also is no where near as pristine as it should be for St. Thomas. My advice, unless you have kids (which by the way, it seems like there are lots of kid activities going on around the beach area) is to go to other beaches! The staff is okay. I definitely didn’t get the same impression as some of the reviewers and didn't think they were that friendly. PROBLEMS WITH THE ROOM: When we got there, we were put in the wrong room. Instead of a Queen/King bed, we had two little beds. The trash was also not taken out of the room. So, on the second day we got transferred to the correct room, which was actually nicer than the first. However, this next room had toilet issues. I don't think the toilet worked the entire time we were there. That was a pain. We also didn't have water one or two times. WHO SHOULD GO TO BOLONGO: If you are on a budget or do not plan on spending much time, other than sleeping, in your room. THINGS TO DEFINITELY DO: Go to St. John!!!! I cannot stress this enough. Forget about spending the 225 to take a private boat or the Bolongo boat over to the island. Take the ferry for 3 dollars each. It is a 20 minute ferry ride and a 4 dollar taxi ride to Trunk Bay. Go to Trunk Bay if you plan to snorkel. It is truly amazing and the beach/water is even nicer than St. Thomas. You can easily stay a day. I think we would have gone a second day, but we did the St. Johns trip on the last day of our stay. We are trying to go back this summer. Also, make sure you go to Magen’s Bay in St. Thomas. It really is beautiful. Coki Beach is okay, but its crowded and kinda dirty compared to the other beaches. RENT A CAR. We rented a car for 3 days. It was like 196 dollars but worth it. You are gonna be paying a taxi 20 dollars each way anyway, and the Bolongo shuttles are really useless and you still have to pay for those. Definitely rent the car because driving around the island is so much fun and so easy. You can beach hop and go out to eat whenever you want. We definitely enjoyed the island drives. Be careful for the iguanas though! They are EVERYWHERE! Shopping is so fun! If you want to buy jewelry or liquor, downtown is the place. You get everything so much cheaper, and also everything is tax free. There really isn’t that many places to buy clothes, but lots of great jewelry places. Make sure you go to the big ones though, the little shops were too shady for us. We got a great deal on a Movado watch and I got Chanel sunglasses, no deal on that one though! You can definitely spend a half a day shopping, if not a day. That is about it. If you want to ask me specific questions or want to see pictures you can email me at benaan4@law.wfu.edu. I would be glad to help you anyway I can. Remember to wear sunscreen!!! Have fun! Andrea

ps. You have to remember that St Thomas is a poor area. Even the high class restaurants aren’t that new/clean/nice. I mean they were fine, but they would never fly back home. The hotels are the same way. Unless you are at the Ritz or Marriot (I saw the Marriot and really wasn't that impressed), things are going to be average.

Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed May 18, 2005

We returned on 5/14/05 from a stay at Bolongo Bay. What a wonderful place! We stayed in one of the villas which had 2 bedrooms and 2 baths. It was perfect for us as we were a family of 5 (me, my husband, 9 year old son, 12 year old daughter and their 13 year old cousin). They have 2 restaurants on site which we ate in most often because of the all-inclusive. Both are great. Iggie's is a casual beach bar/restaurant and the Beach House is the place for dinner. For an all inclusive, I think the food was great and the drinks even better! Nothing was "cheapened" by being on an all-inclusive as I have seen in the past. I cannot say enough about the staff! From the front desk (Ice and Heflyn) the day we checked in, to the waiters for dinner (at the Beach House) or waiters at Iggies for lunch or a snack! Ray (from South Carolina) at Iggies is WONDERFUL. What a polite, pleasant and respectfuly young man! He's great with the kids, and everyone else! Priscilla (a waitress at breakfast at the Beach House) is terrific. Alex (waiter at dinner at Beach House) is a great guy too! We made wonderful memories there and will return. Some mosquitos at night, but if you have OFF not a problem. Rooms were kept clean and neat and no bugs in sight as I have seen in other reviews. Not crowded this time of year either, which the adults liked but the kids would have like to have some more kids around. A few more activities at night geared toward kids would've been nice, but all in all A GREAT VACATION!

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newport News, Va
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 13, 2005

Just wanted to add a quick review since my wife and I just returned from 7 days at Bolongo. I searched the web for reviews of resorts prior to making plans for this vacation. Thank god I listened to those who posted great reviews for Bolongo! It was awsome, the staff was fantastic and the food at both the beach house and Iggies was great! The staff really does care about you from the time you check in till the time you depart.. They do their best to do anything they can to make your stay all you want it to be! Your not just another customer..

Bolongo isn't the Ritz.. it's not for those who walk on water, it more for those who wish to swim in it and enjoy it! Sure, it's not filled with gold and diamond fixtures and million dollar suites.. But, it's a REAL carribean island get-away for REAL people who want to escape the everyday tensions of life and enjoy the Islands and all they have to offer. If you want a place like the Ritz, stay at the Ritz.. If you want to be treated like family, and have a great time.. Bolongo is it..... Can't wait to go back.....

  • Stayed May 2005
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Providence, RI
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
58 helpful votes 58 helpful votes
1 of 5 stars Reviewed May 6, 2005

Bolongo is nothing more than a run down motel. We have been to St. Thomas many times -- we've stayed at Secret Harbor, Frenchman's Reef Marriott and we also own a timeshare at the Westin St. John. If you are used to motels -- this will be fine for you. If you are expecting an actual resort -- you will hate it here. The room was filthy upon check-in -- complete with the lipstick marks of a previous guest on the glasses in the bathroon (I don't know how anyone could miss that). The shower was tiny and absolutely disgusting. The bed was incredibly uncomfortable -- our "king" bed was two twins pushed together with a piece over the middle! Iggy's food was gross -- a hamburger took 50 minutes and came out rare.

Bottom line -- if you like Westin, Hilton, Hyatt, Marriott -- DO NOT BOOK A ROOM HERE. If you like Motel 6 -- run down -- this is the place for you!!!

  • Stayed August 2003
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bolongo Bay Beach Resort

Address: 7150 Bolongo, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > South Coast
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Coast
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Bolongo Bay Beach Resort 3*
Number of rooms: 95
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Also Known As:
Bolongo Bay Beach Hotel South Coast
Hotel Bolongo Bay Beach
Bolongo Bay St Thomas
Bolongo Bay Beach Resort St. Thomas, U.S. Virgin Islands

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