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“Great Vacation!” 5 of 5 stars
Review of Bolongo Bay Beach Resort

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Bolongo Bay Beach Resort
3.0 of 5 Resort (All-Inclusive)   |   7150 Bolongo, 00802, St. Thomas   |  
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Hotel website
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Hotel amenities
Special Price
15% off room rate
Ranked #1 of 1 Hotels in South Coast
Certificate of Excellence 2014
Damascus, Maryland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Great Vacation!”
5 of 5 stars Reviewed 3 days ago NEW

We spent 5 days here and didn't leave the resort once. It has everything you could ask for, pool, beautiful beach with plenty of lounge chairs, Lobster Grille and Iggie's for food and drinks. The all-inclusive package was more than worth it! Very comfortable room with a great view of the beach. All of the staff were very friendly and helpful. We can't wait to go back!

  • Stayed February 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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892 reviews from our community

Traveler rating
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    108
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (213)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Allentown, Pennsylvania
Top Contributor
84 reviews 84 reviews
13 hotel reviews
Reviews in 40 cities Reviews in 40 cities
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My husband and I stayed at Bolongo for one night due to our flight home being cancelled due to weather. We booked a value room, which was more than adequate for one night. The view looked over the restaurant (Lobster Grille) and you could see a glimpse of the water, however it was a tad noisy in the morning due to the clanging of dishes at the restaurant.

We had three issues with our room. The first being that we had no hot water during our stay. The water stayed warm for approximately a minute after turning it on then became cold. The Wi-Fi in our room did not work. And the most disappointing was that there were tiny ants everywhere in the room, including in the bed. The apartment that we rented for the week prior did not have this problem, nor any other place that I have previously stayed in St. Thomas. We opted not to complain as we were only there for a night and were anxious to get home.

There were plenty of palapas and chairs on the beach. There is a booth for water toys, however we skipped using them due to the high amounts of seaweed in the water. Another disappointment.

We enjoyed both lunch and dinner at Iggies, always a favorite of ours while in St. Thomas. Great wait staff and Carnival night is a must on Wednesdays. Great show and an even better buffet. The staff at both the restaurants and resort are always friendly.

Perhaps we'll give Bolongo another try someday and hopefully we'll have a better experience.

  • Stayed January 2015, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamsburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This review is long overdue, but we visited Bolongo in 2013 and have been dreaming of going back since! We did the all-inclusive package, and were nothing but happy! The food was great, all the alcohol you could ever want, and we snorkled frequently. We visited the restaurant downstairs by day, Iggie's several times, and the restaurant via reservations at night twice. We arranged for a catamaran sail twice on Heavenly Days- swimming with the sea turtles was tons of fun, and during the sunset sail we celebrated our engagement the day before. Everyone who works there was so accommodating and friendly. I highly recommend this location to anyone looking for a laid back vacation..

Room Tip: Beach view or beach front are the only reasons to be on the beach!
See more room tips
  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Thanks so much to all the folks at Bolongo for making our return after several years as memorable as before. A special thanks to 007 at the Lobster Grill Bar. Pool was great and we saved a panicked Iguana. A wonderful time.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel on the second leg of our carribean holiday, after sailing around the BVI for 7 days and it was a much welcome rest.

We were greeted with a rum punch and friendly staff on arrival which was a lovely touch! The staff then showed us to our rooms, which were cleaned to a high standard and had an awesome view of the whole bay which was incredible to wake up to each morning.

The bay itself had a rental hut which you could rent a small hobbycat sail boat, water trikes, paddle boards, snorkelling equipment etc, and the guys were very helpful in showing you how to use each and there was always equipment available. The bar staff were very fun and helpful, especially '007!', always serving with a smile and chatting to you - the drinks were phenomenal too - cant remember how many painkillers we got through!

Food was good, a nice mix of standard western barfood and some carribean dishes - but it was the service which impressed most. Violet was one of the most attentive and lovely people we have encountered and really looked after us and made the service personal - we all loved her!

The staff on reception were also very helpful in booking activities such as scuba diving and going to the Zip line place, as well as recommending other parts of the island to visit and then organising the taxis for us!

Overall it was the perfect place to sit and lie on the beach and really relax, with a nice rum drink and a friendly atmosphere - It was very very hard to leave!

Stayed November 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This was a paid trip from my bosses. Loved the location and all the things to do right at the hotel. Our room faced the ocean, the room was ok, water pressure in the shower was horrible but other than that I had a blast and enjoyed my weekend away from all the snow in Boston. Already trying to plan my next trip there.

Stayed February 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emerson, New Jersey
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Loved being on the 1st floor with the beach right outside our door. Privately owned with the owners directly involved with the operation. Loved the all inclusive package. All staff were great, bartenders, wait staff, beach staff, gift shop, etc. A lot of activities, such as sailing, diving, snokeling and jet skis are right on site. We will definitely go back for a fifth time.

  • Stayed February 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bolongo Bay Beach Resort

Address: 7150 Bolongo, 00802, St. Thomas
Phone Number:
Location: Caribbean > U.S. Virgin Islands > St. Thomas > South Coast
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in South Coast
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Bolongo Bay Beach Resort 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Bolongo Bay Beach Hotel South Coast
Hotel Bolongo Bay Beach
Bolongo Bay St Thomas
Bolongo Bay Beach Resort St. Thomas, U.S. Virgin Islands

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