We opted to stay beach front at Bolongo Bay rather than a much more expensive "ocean view" at various other resorts. We were not disappointed! For all that, there was an initial issue with our room NOT being beach front. Having our documentation from our travel agent helped clear that up after a short wait. After that, it was smooth sailing! It is a "vintage" property, so that's what your expectation should be. That's not a bad thing, in fact we liked the intimate feel. Just don't expect lavish showers and fancy fixtures.
The beach was beautiful. The staff on the beach that took care of the equipment were nice and courteous and offer the ladies plenty of "eye candy." On the property, we ate at the restaurant (Lobster Grille) and went on a dive with the shop there on the beach. We also went to Iggies frequently. At the other end of the same bay is one of the more highly rated restaurants on the island- Mim's. These will al be separately reviewed, but in a nutshell, the food as a general rule all over the island tended to be under seasoned, over done and over priced. These places were no different, but each had great ambience that is hard to put a price tag on. Iggies was great at lunch, but a bit spotty in terms of service and entertainment at night. Carnival night was a blast and a highlight. The Lobster Grille was amazingly romantic with a beautiful view of the Bay and nice service. The wine list is not extensive, but does the trick. The food had nice flavor, but was over-cooked. Mim's is not part of the property, so a review does not belong here other than saying that the fact that it is an easy stroll down the beach is one of the reasons to stay at Bolongo.
We got to meet the owners at the Manager Reception. They are nice people. The fact that this property is family owned and operated reflects on the "feel" it projects. The grounds were clean and safe and the staff always friendly. Getting a ride to wherever was never a problem. Just a quick call to the bell desk and we had a taxi waiting.
I would give this resort a 5, but the evening service and food at the on-site restaurants need too much improvement. Would I stay here again? Absolutely. Compared to "upscale" hotels, much more of a bargain and the kind of "at home" feel we like on our vacations.