We were in a 3 bedroom condo for a week. The staff and the condo were great. The grounds are well manicured and beautiful. Some of the guests complained of getting bug bites, but in our group of 6 only 1 person did. The towel station is a little far if you are in the end condos. The biggest disadvantage if that nothing is close enough to walk to. Lots of cabs. I noticed that the pool chair pads were very moldy. You have to put a towel on them as they are gross. (Particularly the serenity pool). We got a nice tour of the spa and that facility was beautiful.