My husband and I moved within 24 hours. The resort is dirty! We had more ants in our room then there was outside. I went down to complain and the manager told me I brought them in & it was Sunday night so no housekeeping. The bars and resturant on site are closed becease of fights that happen between rents and owers (this is what we were told). Also there was mold in the room. Gross! I would not recommend this resort to anyone!

Came here five years ago, had a blast! A wonderful place with wonderful people. The place is still here, all boarded up and nothing open or working, but all the wonderful people are gone. every one here with few exceptions think they are doing you a favor by just letting you stay here. This place has turned into a real dump.....and we still have 5 more days here! If this is the only place left with vacancies, bring a tent, you'll have a better time,

After waiting 25 years to return to St. Thomas, my dreams were fulfulled staying on Sapphire Bay at the Sapphire Beach Resort. The view from building D made me want to pinch myself every time I stepped onto the balcony. The main swimming area on the beach was closer to building A and was only moderately "crowded" when cruise ship passengers arrived. The area in front of us had occasional passersby, so it felt serene and somewhat private. The pool area is beautiful and overlooks St. John and the rocky side of the bay. We snorkeled around the point and were not disappointed by the beautiful elkhorn and staghorn formations. The grass beds always had sea turtles and stingray grazing on it. You have to swim out a little ways to find them. The resort is 1/4 mi. from Red Hook and we could catch the dollar shuttle on the main road. We had to catch a regular taxi ($4 perperson) on the way back from Red Hook.The walk up the driveway is pretty steep and gives a nice workout, and isn't for people out of shape. If you are interested in beauty and snorkeling, this is the place. If you are interested in perfection with a resort atmosphere, this may not be the place for you. The management has had troubles and the shop and poolside restaurant are boarded up. There is not any Sunday musical entertainment as a result. Our condo suite is privately owned and was not under the management of the resort. The last 2 days the cleaning person did not leave us fresh towels or toilet paper. The front desk wouldn't provide us any because we were renting from an owner. This was our only "problem" and we could have gotten what we wanted if we had called our manager. Another drawback was that our particular unit did not have a phone. We had brought a phone card to use because we knew that our cell phones would have roaming charges of $1.99 a minute. ATT and Sprint are the carriers down there, I believe. We had a phenomenal vacation and would go to Sapphire again.

You're renting someone's timeshare. Let's just get that right out in the open and make sure you understand what you're getting. It's not a hotel room. The standards just aren't the same. Let's go down the list, ok?

1. No reliable internet access. Even if you're here to unplug, it's freakin 2009! Broadband wireless internet access is a must-have no matter what.
2. No phone to the front desk. Use your mobile to call the front desk if you need something. They won't bring it anyway, so save yourself the long-distance call to your own resort.
3. No cable TV. You get local channels only, unless maybe every timeshare owner(s) have paid for more. Mine didn't.
4. No shampoo / conditioner / lotion / etc. in the bathroom. You do get a (bonus?) random soap.
5. No "heavenly" bed. Mine had stains on the comforter and two flat pillows.
6. No decent food. The on-site "restaurant" wasn't busy. For a reason.
7. Not close enough to Red Hook. There are good restaurants and a night-life in Red Hook, but you're exactly too far away to walk, and a one way taxi ride costs $5 to $10 depending on how much you want to tip -- for a 4 minute ride. I timed it.
8. No central air. You get a noisy rattling in-window unit!
9. No taste: Atrocious decor, depending on the taste of the timeshare owners. Mine had clay neon fish nailed to random spots on the wall, with the bonus dessicated piranha mounted on a stand in the ...kitchen... yikes.

I won't keep going; you get the picture. If you dismiss this review saying 'you don't come to the Virgin Islands for the hotel room' then it's probably best that you just stay in your double-wide or go camping at a Good Sam. Of course you want a decent room! But you won't get that decent room if you rent number 104 at Sapphire Beach Resort. Stay away.