Lucky for us we stayed in a nice unit (b209) - an end unit with a lovely view of beach and palm trees, working AC, and decent full fridge and kitchen. We heard complaints about other units that had the full range of problems - I would only say there was mold on the outside of the fridge and the paint is chipping off - not what you would expect at high season resort prices. Also we were lucky to be in a unit that had free wifi (the office is not aware of which units offer this so buyer beware - thought the weekly cost might run $50 - not bad)...So the accommodations were fine. However, the resort itself is spending no money on upkeep...the reception area is no longer in use (it's "under renovation" but we saw no renovating going on).. The tennis courts are unusable and a shambles, the pathways around the resort are starting to deteriorate, and the "free continental breakfast" coupons only covered three items per person! Whoever heard of restrictions on a continental breakfast buffet? So if you want an orange, a banana, a pastry and some boxed dry cereal, you are out of luck! Really! Also the staffers at the breakfast were rather surly, and the staff had a "could care less" attitude...not outright rude, just clearly not happy in their jobs. Also, the oddly shaped but large pool area was deserted because they've closed the bar - there are low stools in the pool so that you could stay in the water and enjoy a cocktail - so it is even more bizarre that this service isn't offered any more. Still, the access to the beach, the cleanliness (they did have maid service) the security and the nearness to Red Hook where there are some good restaurants, puts this place on "very good" as opposed to "average" in my ratings. And you can snorkel right off the beach. We also had to ask for extra wash cloths every day (didn't they get it the first time?) If I were an owner, I would be horrified by how much the resort has run down - a shame because it's a great location and lovely beach (cruise ship folks are bussed in to use the beach) and must have been quite grand in its heyday.
- Official Description (provided by the hotel):
- Spectacular beachfront villas and suites are directly on beautiful Sapphire Beach by the crystal-clear Caribbean. A full-service restaurant is easily walkable from the beach. Families with kids will enjoy the sand, pool, fishing off the dock or boat, and pirate history. Active vacationers will find plenty of hiking, scuba diving and bicycling to keep on the go. There is something for everyone. Sapphire Beach, Saint Thomas is the perfect vacation island. Book your dream visit today! ... more less
- Reservation Options:
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- Also Known As:
- Sapphire Beach Hotel East End
- Hotel Sapphire Beach
- Sapphire Beach Resort St. Thomas, U.S. Virgin Islands