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Sapphire Beach Resort: Traveler Reviews

2.0 of 5
Rte. 6 Smith Bay | Smith Bay Road, 00802, St. Thomas
Hotel amenities
Sapphire Beach Resort
Ranked #4 of 5 hotels in East End
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435 reviews from our community

Traveler rating
    80
    156
    70
    59
    70
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Families
99
 
Couples
155
 
Solo
3
 
Business
5
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Hunterdon County
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
“Fine Resort Losing Its Panache”
4 of 5 stars Reviewed March 20, 2013

Lucky for us we stayed in a nice unit (b209) - an end unit with a lovely view of beach and palm trees, working AC, and decent full fridge and kitchen. We heard complaints about other units that had the full range of problems - I would only say there was mold on the outside of the fridge and the paint is chipping off - not what you would expect at high season resort prices. Also we were lucky to be in a unit that had free wifi (the office is not aware of which units offer this so buyer beware - thought the weekly cost might run $50 - not bad)...So the accommodations were fine. However, the resort itself is spending no money on upkeep...the reception area is no longer in use (it's "under renovation" but we saw no renovating going on).. The tennis courts are unusable and a shambles, the pathways around the resort are starting to deteriorate, and the "free continental breakfast" coupons only covered three items per person! Whoever heard of restrictions on a continental breakfast buffet? So if you want an orange, a banana, a pastry and some boxed dry cereal, you are out of luck! Really! Also the staffers at the breakfast were rather surly, and the staff had a "could care less" attitude...not outright rude, just clearly not happy in their jobs. Also, the oddly shaped but large pool area was deserted because they've closed the bar - there are low stools in the pool so that you could stay in the water and enjoy a cocktail - so it is even more bizarre that this service isn't offered any more. Still, the access to the beach, the cleanliness (they did have maid service) the security and the nearness to Red Hook where there are some good restaurants, puts this place on "very good" as opposed to "average" in my ratings. And you can snorkel right off the beach. We also had to ask for extra wash cloths every day (didn't they get it the first time?) If I were an owner, I would be horrified by how much the resort has run down - a shame because it's a great location and lovely beach (cruise ship folks are bussed in to use the beach) and must have been quite grand in its heyday.

Room Tip: End units are quieter - A and B units overlook the beach, C and D the pool and beach.
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask everly23 about Sapphire Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hanover, Maryland
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
“Great price for a nice place literally on the beach!”
4 of 5 stars Reviewed March 16, 2013

The condo was well appointed, clean, spacious and the lower patio was 17 steps from wet sand!
It was on the East end of the island near Red Hook, away from the maddening cruise ship and city crowds of Charlotte Amalie!
We stayed in bldg E which adjoins the marina. This was farther from the principal beach, but that meant more privacy (Sapphire Beach is popular to snorkelers) and our place was much closer to the water. We also liked being on the ground floor for simplest/fastest beach/water access. The rates for this area are slightly lower as well--yea!
The condo included a sleeping area with a king size bed and dresser, a dining area that seated 4, living room with full size couch that could be pulled out for sleeping and side chair, a kitchen with full-size fridge, and full bath with double vanities. Also had a covered upper patio with dinette set for 4, and a lower uncovered porch with lounge chairs and table, where we watched sunrises daily. Happened to be there for oversized full moons too--cool! Parking was simple and close. There were some minor maintenance issues, which were corrected the same day we reported them.
The split-level pool was nice, but the snorkeling right off the beach was fantastic and we swam in the sea most of the time. Saw a 4-foot manta right outside our condo, and off the main beach (3-minute walk) we saw turtles grazing in sea grasses, and lots of fish and corals adjacent to the peninsula.
We shopped at the grocery stores in Red Hook (the one farther down on Hwy 30 had better produce, selection, and prices) and cooked most of out meals. However, the Azure Pool Bar on the property had truly delicious food, and there was a hut on the beach throughout the morning/day where we got decent freshly grilled mahi sandwiches and assorted rum drinks.
The place also had water activity rentals and vendors on site--very handy. And if you wanted other resort amenities such as spa/massage, trip assistance, etc.
I would have given this condo a 5-star rating, as we thoroughly enjoyed our stay--left off one star because of the maintenance requirements and bedsprings were somewhat sprung; but that may be my "continental standards" showing. Overall it was very nice, the price was very reasonable, and there was a gratis bottle of rum in the room for us on arrival, so ...we can definitely recommend this place to anyone.

Room Tip: If you want more seclusion, opt for bldgs D or E with the partial sand/partial pebble beaches, and w...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Kathy M about Sapphire Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarsdale, New York
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Condo is perfect. Clean, brand new and the location is primed. Close to beach and shopping. Perfect. All appliances are brand”
5 of 5 stars Reviewed March 14, 2013 via mobile

Great.
We would rent it again. It was what we expected and more.
The buildings are well maintained, the beach is great with its own reef to snorkel right in front of your condo.
People are very friendly.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask infer97 about Sapphire Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AMARILLO
1 review
5 helpful votes 5 helpful votes
“If you like the ghetto this is the place for you; They lied about everything they have to offer here”
1 of 5 stars Reviewed March 13, 2013

Ghetto resort don't go here; No phone in the room's; no internet in the rooms; people at the front desk are rude; Ask three time's for towel's each day;no bar by the pool or on the ground's ; no cafe on grounds;

Room Tip: Do not go here for your vacation
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  • Stayed March 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
Ask CARL L about Sapphire Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these East End hotels

Sapphire Village Resort at Sapphire Beach
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South Dakota
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Living the dream in E201”
5 of 5 stars Reviewed March 1, 2013

I do not know about the other condos but this is by far the best. We just got back today from a stay at Peter's Hammock in Heaven. I can honestly say it was just the most awesome experience. When you walk into the condo and look outside you feel like you are in a picture. The view is like no other. You will see St. John from your room and at night it is like St John releases the moon and you will stare in amazement. The condo has all you need and the bed is very comfortable. But far the most best is the balcony with that view!!!! The pool is always quiet and trust me the breeze is very welcoming as it is hot and humid!!! The beaches are breathtaking and you can snorkel and do all the fun amenities with parasailing, jet skis ect. Up the Hill is a fun poolside bar that make the best rum drinks!!! And the bartenders are very friendly. You can take the safari into Red Hook for only $2.00 a person its much safer than walking. I would recommend the Fish Tails for the blackened Mahi Mahi. And for a fun bar go to Duffys love shack, its in a parking lot, but its loads of fun!!!! And a great happy hour. Peter by far is the most gracious host I have ever come upon. He is there to make your stay a memorable one. You will not be disappointed.

Room Tip: We just got back today from a stay at Peter's Hammock in Heaven. I can honestly say it was just...
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask MaggieandCody about Sapphire Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Sapphire Beach Resort

Also Known As:
Sapphire Beach Hotel East End
Sapphire Beach Hotel
Sapphire Beach
Hotel Sapphire Beach
Sapphire Beach Resort St. Thomas, U.S. Virgin Islands
Address: Rte. 6 Smith Bay | Smith Bay Road, 00802, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > East End
Amenities:
Beach Free Breakfast Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotels in East End
#4 On the Beach Hotels in East End
Price Range: $$
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Spectacular beachfront villas and suites are directly on beautiful Sapphire Beach by the crystal-clear Caribbean. A full-service restaurant is easily walkable from the beach. Families with kids will enjoy the sand, pool, fishing off the dock or boat, and pirate history. Active vacationers will find plenty of hiking, scuba diving and bicycling to keep on the go. There is something for everyone. Sapphire Beach, Saint Thomas is the perfect vacation island. Book your dream visit today! ... more   less 
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