Stayed at Sugar Bay from May 25 to May 30th. Picked up a taxi at the airport. It's 11 per person but they charge 4 dollars for a regular sized suitcase. Took about 45 minutes to get to the resort and that was around 5 p.m. Check in was a breeze as we were the only people checking in which was 3 different rooms. We had a total of 15 people in our group. My niece emailed them prior to or arrival asking for renovated rooms. Which we all received, I was in 527 with a king bed with a view of the water. Very nice. The room has tile that looks like wood on the floors as well as on the walls in the bathroom. The shower was fine and had good pressure. Our air conditioner worked and the fan was a bit loud so we left that on low. Our fridge had 4 beers, some pop and 3 bottles of water when we checked in but never got restocked, which was not a big deal because we always came back to the room with a bottle of water in hand just to replenish ourselves. I only heard construction one morning but that was around 9 a.m. so that wasn't too bad. Breakfast is pretty basic and exactly as others have stated. We only had to wait once to be seated for breakfast but that was only a few minutes. For lunch we ate the buffet or the grille that had really good Panini wraps that everyone enjoyed. Our group has been to many all inclusive properties so we are not as demanding as some other reviewers appear to be. We go with the flow and if they didn't have a certain liquor we made due with whatever they had left. The bartender even made a special drink for my niece which when ordered using her name by others in our group, he knew what to make. I thought that was pretty cool and we never ran into any staff members that were rude or not helpful. I only saw one cat during our entire stay and that was walking down to the pool and the cat was asleep on a slab of concrete, so I'm not sure what others mean but being there 6 days and only seeing 1 cat who knows. As for the iguanas, we sat mostly by the Seaside grille and the iguanas were not bothersome to us. Only one day were the around our side and would eventually walk away but we didn't have them jumping on our chairs or going through our bags. It was nice not to have an all inclusive band or worry about towel cards! The shuttle to and from the pool area didn't have a set schedule but we used it as often as we could and it does stop around 11 p.m. Other times we walked which wasn't too bad as the105 stairs are smaller height steps. It is a challenge trying to find the walk way when you don't know the lay of the land but once you do, it's not hard to find those stairs. We ate dinner at all the restaurants and we enjoyed all of them. We ate at the sushi/hibachi place twice and it is your typical hibachi fare. When we went the second time we did not get hibachi and ordered off the menu which was fine and got bento boxes which had a lot of food. This restaurant ran out of certain wine which the server was nice enough to get from the other restaurant when my sister told her the other area had chardonnay, so the server went and got it for her. The service at all the sit down restaurants is slow but you are on island time and need to remember where do you have to be? Enjoy the experience and being on vacation. They were very accommodating at all restaurants seating us at two different tables 8 and 7 since we had 15. It was great they did that for us. We had no issue with housekeeping during our stay. We did get the note about no electricity which made it a bit difficult for my husband who has a cpap but we made the best of the situation by putting in ear plugs to get rest. We always saw Kendall around who made sure we and anyone else she ran into was having a good time. She was helpful with our questions and ready to jump in to help liven up the party.
We took the Safari bus to downtown area which cost $2 per person. We also went to St. John one day and the taxi cost $5 to get to where the ferry disembarks. The ferry to St. John is $7 for non residents. Then we took a taxi to Cinnamon Bay that cost $6 and then taxi from Cinnamon Bay to Trunk Bay cost $4 and cost t enter Trunk $4 and then taxi from Trunk back to ferry area cost $6.
I have not been to another Dreams resort so I do not have anything to compare their brand to. The renovated rooms are nice so that is the only review I can speak of and the resort itself is clean and for us all the staff is very helpful and accommodating. Fortunately when we booked the deal was great so maybe if we'd paid more I would be more harsh but I would say for what we paid the value was on par.
- Official Description (provided by the hotel):
- At the Sugar Bay Resort & Spa, you can enjoy amenities including gorgeous inter-connecting pools, an award-winning spa, and private balconies! This St. Thomas resort is located just 15 minutes from the famous Mahogany Run Golf Course. Sugar Bay Resort & Spa is located on a secluded white beach with breathtaking, panoramic ocean, bay, and mountain views. The Sugar Bay Resort & Spa is the perfect destination for your next St. Thomas vacation! ... more less
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- Also Known As:
- Wyndham Sugar Bay Hotel
- Wyndham Sugar Bay Resort St Thomas
- Wyndham Hotel St Thomas
- Wyndham St Thomas
- Wyndham East End
- East End Wyndham
- Wyndham Sugar Bay St Thomas
- Dreams Sugar Bay St. Thomas, U.S. Virgin Islands