My belief, is that if you are a person of reasonable expectations, Sugar Bay will "WOW" you. If you feel that the world owes you something because you are so important, then leave that attitude back in the States. The first thing to say about the staff of Sugar Bay, as well as the native islanders is "respect". The people live by the belief that to get respect, you must give respect. A very simple thing that we here in the States seem to have forgotten. I have been to St. Thomas 4 times now and my best advice is if you remember to say "good morning, afternoon", whatever the case, and not just "hi", and if you were raised properly, you say sir and ma'am anyway, they will open up and be very cordial and share the beauty of the island. The native islanders are in no kind of hurry like we are used to, so take time to be polite. Well, use that cautiously when on Dronningens Gade, downtown shopping. The people downtown will hound you to get you into the stores, usually a "no thank you" will make them stop. Those people are also mostly not native islanders. You are better to go to Emancipation Garden for simple souvenirs and meet the friendly people there and go to the jewelry stores only when you are ready to purchase. We have only ever stayed at one other resort in St. Thomas, but keep coming back to Sugar Bay because the value is by far the best after researching all of the hotels and resorts. By value, I don't just mean the cost, I mean value as in you get what you pay for. There are more luxurious hotels and a few other all inclusive resorts, but to me Sugar Bay has the perfect combination of price and service. We renewed our vows for 10 years at the same place we got married, at that time it was the Wyndam, only the locals called it "Sugar Bay" . We got married in 2003 on the St. John Terrace and renewed on the beach just to mix it up as they have both options. The staff did an excellent job at taking care of everything for the renewal, and all we had to do was show up in the lobby at the time they said. I could not have asked for anything more. Well, the only thing was the dumb drunk guy who walked between us and the photographer, and the dumb drunk chick who told my wife her bouquet was "backwards" but that is later in the review. Don't believe the people who say the food is not good, drink service ,etc. was below their expectations. Some people will never be happy no matter what you do for them. The breakfast buffet has staple items you would expect to see back home, bacon, sausage, eggs, pancake, waffle, French toast, and the omelet station is a big hit. Also, the fresh fruit is awesome and pineapple tastes better looking out to St. John. Also saw reviews where there was "nothing to eat". Since the last time I was at Sugar Bay, there has been a new fine dining restaurant added in addition to the buffet dinner. As far as lunch, I think because it is off season, there is only one choice, but the Sugar Bay burger is nice and thick and cooked to order. There are several options for food at any given time, so I think if you're hungry, its your fault for being too damn picky. Also as far as beverage service, I personally do not drink alcohol, but with that said, it is far easier to get a drink of rum than it is a glass of ice tea! There are several options for all drinks including alcohol at any given time, swim up bar, pool side bar, video casino, main lobby. To the reviews who said the drinks are watered down or weak, I personally can't count the number of people who were feeling no pain and had no complaints about the drinks, and they serve all of the expected tropical frozen drinks, beer, etc. I think top shelf is cash, but as a non-drinker, I also think the alcohol was pretty free-flowing. My take on the condition of the hotel is that yes, the hotel is dated and shows wear and tear one would expect to see from a hotel sitting on the edge of a cliff, on top of a mountain, in the middle of the Caribbean, but it is clean and we had no problems with anything not working. We had no problems with room service as I saw other reviews say. I heard one guest complain about the air conditioning, but I think they were moved to another room. I did see a water bug in the bathroom, but again, think of the location of the hotel. Overall, I stand by my belief that the most important thing to remember while in the islands is "respect". Sugar Bay has my respect, and I will be back when I get some more money!
good views of St. John, Sapphire Beach are in building D, H. there is an "inner" and an...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.