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The Crystal Palace: Traveler Reviews

12 Crystal Gade, Charlotte Amalie, St. Thomas
Hotel amenities
The Crystal Palace
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48 reviews from our community

    Trip type
Traveler rating
    27
    16
    1
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Date Rating
sarasota, florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“AMAZING AND UNIQUE EXPERIENCE!!!”
5 of 5 stars Reviewed March 23, 2012

Just can not say enough positive comments about Ronnie (the owner) and this B & B! It is an historical building loaded with charm, and cool antique furniture.

The rooms are spacious and very clean, the B & B is like a 5 star home - and the view is Incredible!! This place truly is a unique place, not so easy to find especially in St Thomas !!

Rates are fair and Ronnie really makes you feel welcome. Did I mention how awesome the view is? Make sure you check out his amazing turtles too, very cool. You will enjoy this place, only the best recommendation is what I give it! Thanks Ronnie, for opening up this very special place with us all~~!

  • Stayed March 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Oswego, Oregon
1 review
2 helpful votes 2 helpful votes
“Great value”
5 of 5 stars Reviewed March 20, 2012

We stayed at the Crystal Place going and coming from the BVIs. Ronnie the owner meet us at the airport took us to the ferry thus saving taxi fares. This is a great old house full of charm and the feel of the Islands. Ronnie is a gem full of knowldedge and he makes you feel like family. He has an honor bar and the view is outstanding.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Kentucky, United States
1 review
2 helpful votes 2 helpful votes
“One of my favorite places...”
5 of 5 stars Reviewed March 14, 2012

We've stayed in the Crystal Palace twice upon returning from charters in the BVI and have found it a great way to punctuate a great time with a relaxing overnight stay at one of St. Thomas's historic residences. Ronnie, the proprieter, has punctually fetched us from the ferry terminal upon our arrival and instantly made us feel welcome, and he corresponds with service to the airport at the end of the stay. The Palace is a historically resplendant home with large, clean rooms decorated in period furniture, and the veranda with its remarkable view of the Charlotte Amalie harbor is, by itself, worth the overnight price. Add the well stocked honor bar to the equation and you have one of my favorite places in the Caribbean. Ronnie is a compendium of information about St. Thomas, both past and present, and adds exponential charm to the Crystal Palace experience. I can't wait to return.

  • Stayed March 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Philadelphia, Pennsylvania
1 review
“More stories for your trip”
5 of 5 stars Reviewed March 13, 2012

The USVI and BVI make a fine vacation, but the stories you tell your friends may be the same ones they tell you: "How 'bout that Foxy? What a character!" "St. John's really nice." It's unlikely that your friends will have had the benefit of staying in a historic house or the running commentary provided by its proprietor, Ronnie. Part B&B and part Broadway Set, the Crystal Palace will make your trip. Ronnie acts like your personal host, from the always-mentioned pickup to drinks on the porch. If you need a spotless cloned hotel, look elsewhere. If you need a memory, check out the Crystal Palace.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great place, but CONFIRM PRICE IN WRITING!”
4 of 5 stars Reviewed March 5, 2012

From the moment Ronnie picked us up at the airport, to the time he dropped us off at the ferry dock, we had a great time at his B&B. The rooms were very clean and spacious, and there was a great view of the bay, with boats of all sizes coming and going. The informal bar was perfect, allowing for the honor system, which helped moderate the amount we all drank! While everything was great, we were very disappointed in Ronnie's business practices - after being dropped off at the ferry dock, mere moments before the ferry was to take off to take us to the BVI's - he gave us a copy of the bill that he had charged our credit card, and it was quite different from the amount we had confirmed when making the reservation several months before arriving. He stated "the price went up." We tried to make our case, but he was adamant. The other couple we were traveling with also had the same problem. Despite a great stay, it left a bitter taste in our mouths...

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
Ask Bruce B about The Crystal Palace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RonUSVI, Owner at The Crystal Palace, responded to this review
March 11, 2012
Thank you for your review. There must be some misunderstanding in what happened. I did raise my prices and protected you at the old price. I reviewed your bill and find it to show the old price, plus taxes and the less than tree nights stay charge.Both were and are clearly specified and explained on my web site.
I may have been abrupt in saying I just raised the prices as a first answer to which I am sorry.
Sorry for any misunderstanding and glad you enjoyed the Palace.

Ronnie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Crystal Palace

Also Known As:
The Crystal Palace Hotel Charlotte Amalie
The Crystal Palace Hotel
The Crystal Palace St. Thomas, U.S. Virgin Islands
Address: 12 Crystal Gade, Charlotte Amalie, St. Thomas
Region: Caribbean > U.S. Virgin Islands > St. Thomas > Charlotte Amalie
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Pets Allowed
Hotel Style:
Ranked #9 of 14 B&Bs / Inns in Charlotte Amalie
Price Range: $$
Official Description (provided by the hotel):
Beautiful historic building in downtown Charlotte Amalie. 5 minute walk to restaurants and shopping. ... more   less 

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