From the moment Ronnie picked us up at the airport, to the time he dropped us off at the ferry dock, we had a great time at his B&B. The rooms were very clean and spacious, and there was a great view of the bay, with boats of all sizes coming and going. The informal bar was perfect, allowing for the honor system, which helped moderate the amount we all drank! While everything was great, we were very disappointed in Ronnie's business practices - after being dropped off at the ferry dock, mere moments before the ferry was to take off to take us to the BVI's - he gave us a copy of the bill that he had charged our credit card, and it was quite different from the amount we had confirmed when making the reservation several months before arriving. He stated "the price went up." We tried to make our case, but he was adamant. The other couple we were traveling with also had the same problem. Despite a great stay, it left a bitter taste in our mouths...
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
March 11, 2012
Thank you for your review. There must be some misunderstanding in what happened. I did raise my prices and protected you at the old price. I reviewed your bill and find it to show the old price, plus taxes and the less than tree nights stay charge.Both were and are clearly specified and explained on my web site.
Report response as inappropriate
I may have been abrupt in saying I just raised the prices as a first answer to which I am sorry.
Sorry for any misunderstanding and glad you enjoyed the Palace.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.